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Hermes UK has a rating of 1.07 stars from 137 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Hermes UK most frequently mention customer service, worst delivery, and real person problems. Hermes UK ranks 418th among Shipping sites.
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My Hermes delivery driver is amazing! So polite and professional. Since he has been delivering my parcels I receive them in time and in damaged! Basingstoke area. Well done Gorav.
I seriously hate it when hermes delivers my parcel. They take ages in delivering and keep saying delivery attempted although they never attempt the delivery. Just a bunch of lying people employed here.
Ive used Hermes for over 100 postings (Sell on eBay).
Through Parcel2Go with minimal issues but as of late, they're becoming horrendous.
They have lost multiple packages & because i bought through Shutl (Another useless company), Hermes are quick to pass the buck.
On top of that, their customer service is disgusting.
Another business quick to take your money but hide behind T&C's and excuses when they fail
I strongly advise you find another courier.
They do seem to be the cheapest to use but I've had about a quarter of the parcels I've ever sent stolen so I no longer use them. To claim on their insurance (which you have to buy) then you have to show what you purchased the item for, so if selling ebay items like me you can't get back the value of your item.
They are not concerned about thefts and seem to think that a 25 % loss rate is okay
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We are one of the UK's largest parcel delivery companies, with myHermes ParcelShops and Courier Collections from only? 2.79. Find out more about myHermes here
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