• MyFlightSearch

MyFlightSearch

Overview

MyFlightSearch has a rating of 2.18 stars from 1,193 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyFlightSearch most frequently mention credit card, customer service, and next day problems. MyFlightSearch ranks 235th among Travel Search Engine sites.

  • Service
    163
  • Value
    154
  • Shipping
    103
  • Returns
    138
  • Quality
    137

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
57
49
See all photos

What reviewers want you to know

Positive highlights

  • Myflightsearch is a fantastic travel website that offers flight tickets at low fares.
  • I called them up and shared my request to postpone the flight bookings for next week.

Critical highlights

  • Issue: March credit card statement – no refund/ April statement – no refund /May statement – no refund.
  • They have refused to refund my money and their customer service is absolutely diabolical.
How would you rate MyFlightSearch?
Top Positive Review

“Travel Plan”

Arslan A.
5/24/20

Travel plan within a stringent budget is the most concerning thing for anyone. But thanks to myflightsearch efficient travel specialists, who are always ready to help whenever I have approached them. They have customized my itinerary multiple times and ensured that everything falls within my budget. What else can I ask for as a customer? Thanks, team for a wonderful job.

Top Critical Review

“This company is a fraud”

Shawn L.
1/3/24

I bought an airline ticket on My Flight Search. WestJet cancelled my flight and notified me that they had rejected the confirmation as fraudulent as a stolen credit card had been used to pay them. When I phoned My Flight Search they just played stupid. They said they credited me back the ticket price to my credit card. I have seen nothing on my card. Reading their reviews, this seems to be a common practice. They should be shut down. I only rated them one star as there is nothing lower.

Reviews (1,193)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (129) customer service (207) flight search (73) american airlines (20) business bureau (18) flight tickets (36) flight bookings (40) flight deals (22)
Thumbnail of user vickip293
1 review
2 helpful votes
March 9th, 2022

Finally, after three months of waiting, numerous phone calls and emails, I finally received my refund. It only took writing to the CEO of My Flight Search to get this done.

Service
Thumbnail of user graysonm10
2 reviews
0 helpful votes
April 25th, 2020

I had been planning to arrange a trip to Istanbul for my parents as a wedding anniversary gift. Fortunately, one of my friends refer me to myflightsearch. To my surprise there were so many budget-friendly options available at their site and when I called the customer service, I was not only given some additional senior citizen flight discount but also got the whole itinerary customized as per my budget. I am really thankful for making my wish executed in such a wonderful way. Keep up the good work.

Thumbnail of user dougk25
1 review
1 helpful vote
January 27th, 2017

Having a hard time understanding her. She was very patient with me. Overall a unique experience. I will use Kayak from now on.

Thumbnail of user kandyg10
2 reviews
4 helpful votes
August 21st, 2018
• Updated review

I have an update on my dilemma. The company kept their word and I received a check recently for the amount of the ticket that was incorrectly booked. Thank to MyFlightSearch for giving my money back.

Fraudulent
August 21st, 2018
• Previous review

On 7/24 I had to book a flight as mine was cancelled, this site popped up, I searched and found a departure that day from the city I was in. Once I posted the credit card, the departure city changed. I immediately called and now someone with poor English was trying to rebook me rather just cancelling the flight and the credit card. I posted a bad review, they called me saying they would send me a check and I could take the review down. I never got a check and I am not taking the review down until I do. DO NOT USE THIS SITE. It's a circus operation.

Thumbnail of user sandya33
1 review
0 helpful votes
December 30th, 2016

Alice was helpful in booking 7 passengers to Phoenix from Detroit and return in late March at a price within our budget.

Sandy Alspach

Thumbnail of user irmag13
1 review
0 helpful votes
January 27th, 2017

Could not get price that was on website. Spoke to victoria to get flight booked. She was very helpful.

Tip for consumers:
no

Service
Value
Returns
Thumbnail of user louriec1
1 review
0 helpful votes
December 30th, 2016

Sasha was helpful in obtaining a emergency flight for my son. She was very pleasant and helpful in getting this last minute flight and make alternate payment with me.

Thumbnail of user kemishaj
1 review
1 helpful vote
November 18th, 2016

Very nice

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From the business

Find cheap flights & discount hotel deals on MyFlightSearch. We offer Cheap Airline Tickets and big savings on hotel reservations year round. Book now & save more!

Company Representative

Thumbnail of user myflights1
MyFlight S.
Typically does not respond to reviews

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