My EyeLab

I regret becoming a customer. No doc on-site. Takes weeks to get your product. And the contacts I received made it impossible to function or even see close up. And I can't get a full refund.

Avoid this entire chain. To many other places that won't rip you off

MyEyeLab impresses with its swift appointment service. Scheduling an eye exam or consultation is hassle-free and efficient, minimizing wait times.

This commitment to timeliness ensures that customers can access the eye care they need without unnecessary delays, making MyEyeLab a reliable choice for busy individuals.

Why spend hundreds of dollars extra on eyeglasses at those well-known big box retailers? Take advantage of our amazing offer instead! You can get two full pairs of eyeglasses for just $95, and guess what? We'll even throw in a free eye exam. I purchased Claire Whisper Eyeglasses. Say goodbye to overpaying and hello to incredible savings!

I recently purchased two eyeglasses from MyEyeLab at an unbeatable price. Their affordability didn't compromise quality, and I was pleasantly surprised by the stylish options available.

MyEyeLab's offer allowed me to acquire two high-quality pairs without breaking the bank, making it the perfect eyewear destination for budget-conscious shoppers.

Not happy that they give you pricing on the phone and online that is way less than when you get to the store and they hit you with the final bill. It's more than junk fees, it's where they knowingly up charge you without ever giving you a total until the very end.

Then when you get the glasses and are not happy with they want to charge you a fortune to have something changed.

Not at all happy with this company.

MyEyeLab has won me over, and I'll definitely return for glasses. Their impressive selection, affordability, and excellent service make it a standout eyewear destination. I look forward to my next visit, knowing I'll find quality eyeglasses while enjoying a top-notch customer experience at MyEyeLab.

MyEyeLab presents the best offers on both eyeglasses and sunglasses. Their extensive range features trendy frames and high-quality lenses, all at attractive prices. Whether you need prescription eyeglasses or fashionable sunglasses, MyEyeLab combines affordability and style, making it a top choice for eyewear that suits any budget.

Corina was very patient and made me feel comfortable the entire visit. Also, I wanted to thank them for their customer service. Great first visit!

This is a ridiculous excuse for a company. It took nearly 3 weeks to get my full order completed. When my second so called free pair finally arrived, they called me at 5:55 pm to say they were ready to pickup. Oh but guess what they close a 6:00 pm. I called to find out if I could still swing by to get them, Oh no you have to wait till Monday because guess what,, it was Saturday and they are closed on Sunday. Most likely they won't be ready anyway till Monday Anyway. Not to mention the website is not synced with status of the work when you visit myeyelab.com for status. Never going back after this escapade.

Today was my first visit to My Eyelab. It was the Best eye exam I have ever had. The staff was excellent! They helped me pick out 2 pair of glasses and gave me their HONEST opinions while doing so. For people I met for the first time they made me feel like family. I will definitely visit them again when needed.

Ever since my eye exam, customer service has not been up to par. Stanton optical now owns a Eyelab. Today I receive my eyeglasses. The service representative gave them to me and that was it, no fit, no asking if they were OK and that was it. I said, how do you do that? And he shrugged his shoulders. I'm done with them. If you need proof of purchase just go to Gastonia Staten, or a Eyelab, whatever it's called. Best regards.

MyEyeLab's staff is incredible and exceptionally helpful. Their knowledge and dedication shine through as they assist customers in choosing the right eyewear. Whether it's eyeglasses or contact lenses, their friendly and expert guidance ensures a personalized and outstanding experience, setting MyEyeLab apart as a top eyecare destination.

The jam was fantastic! She helps me in choosing my stylish spectacles. I definitely wanted to tell folks about my experience because it was so positive. Good job!

MyEyeLab excels as the go-to destination for both eyeglasses and contact lenses. Their extensive inventory caters to all vision needs, offering a variety of stylish frames and premium contact lenses. With affordability and quality as priorities, MyEyeLab ensures that customers can find the perfect eyewear and contacts in one convenient place.

BEWARE! Regret my decision! Save yourself the frustration of coming to this imitation want a be eye optical.I should have walked out.
1st red flag: NO actual Dr on-site. BS eye exam is done remote with some dude in a video chat wearing a white coat that can't speak clear English handling the equipment with a remote control! Wth! Spent over $800 dollars on 2 glasses that were over priced! Good luck on glasses arriving on time because they are manufactured Kamala knows where and customer service Rep "olga" from India refuses to help. San Antonio store on SW military Rep Kathia can't help. Website weekly says shipping delayed. You will get redirected to website to check status of BS eye glasses status!
Please I implore you DONT TRUST THIS FAKE WANT-A-BE optical store. Only good thing I can say is saleswoman in store was the sweetest.

CLIENTS BEWARE! After 3 appointments and 2 complete eye exams, my eyeglass prescription was still not correct. Having lost faith in this company to provide a correct prescription, I requested my money back. I did receive a partial refund. However, I was informed that the fee of $59 for the eye exam was not refundable. Upon making a call to My Eye Lab's main office, and objecting to my having to pay for an incorrect prescription, I contacted by the store manager in Statesboro Ga and was asked to return to My Eye Lab for yet another consultation with the store manager. After trying on the exact same prescription glasses and (of course) having the exact same results, I again explained that I didn't feel that it was right to have to pay for an incorrect prescription. The manager assured me that she would make an attempt to persuade the company to refund the remaining $59 to me. It has been over 2 weeks and I haven't seen the amount refunded nor have I heard a word from anyone at My Eye Lab regarding their decision. A wasted $60 to someone like me that is on SS and a tight budget (or, really for anyone at all) is nothing to 'shake a stick at'. Shame on you, My Eye Lab! NEVER AGAIN will I step foot in this automated scam they call an eye lab.

The staff at MyEyeLab is remarkably informative. They possess a wealth of knowledge about eyecare and eyewear, offering valuable insights into the best choices for customers.

Their expertise enhances the shopping experience, making MyEyeLab a go-to destination for those seeking both eye health advice and stylish eyeglasses.

I walk in and was immediately greeted by Enrique. I had check reviews and Enrique name pop up alot. He walk me thru everything and help me pick out my frames. He was great.at first I thought the prices were a little high. But then again I have not purchased eye glasses inover 20 years. I recommended going there.ty

Great service. Fixed my glasses in a minute! I like the staff and the way they serve their customers there, I strongly recommend everyone to go to their store. Well done, guys!

Location 3601 S Cooper St.100. Jaimee and Christen were wonderful. Very professional and knowledgeable. We're very patient and explained everything so that I knew and understood what I was getting. Eyelab is the best!

I had a great experience, I walked in and was warmly welcomed and quickly helped by Mario. I had some hesitation about the tele-consultant, but I had a very good exam and was then walked though my contact and glasses option and was able to receive a discount on my contacts! Highly recommend :)

First time visiting and I felt comfortable and welcomed. The staff was helpful and knowledgeable. This location is very neat and clean. Amongst the establishment itself the prices are gold! I saved so much and I purchased 2 pair of glasses and 6 month supply of contacts.

Great customer service! It was very welcoming and the employee's were very helpful. Angel was the best she was so helpful with the process with picking out the frames and the glasses. She also help us find the cheapest way out of there. Overall the place is easy in and out with great customer service.