I took the time out of my day to write an honest review about my experience with MyCreditApprove.com because I think it's important. To get to the point, please don't spend your hard earned money with this company.
I 100% believe this company is a scam. All of those short reviews that are nothing but "Rainbows and butterflies," are likely written by friends, family, and people who work for them. If you're discerning, it's obvious which ones are real and which ones are fake.
I've had nothing but issues with MyCreditApprove.com since signing up on 03-24-23. I signed up for the $99.99 plan (Let Us Do It), and also had to sign up for IdentityIQ on top of it which is another $25-30 a month. I had high hopes after seeing Coach Q's videos on YouTube. Unfortunately, the reality of this company is a different story.
I wouldn't recommend either of these companies to anyone. If I could rate them 0 stars out of 5, I wouldn't even hesitate. They're sincerely that bad.
First off, getting in touch with anyone from MyCreditApprove is a nightmare. Trying via a phone call, leaving a voicemail, scheduling with their calendar, chat messaging on their website - It's an absolute joke. You will not get a welcome call within the first 48hrs like you would with any of the legitimate repair companies in the industry. They simply do NOT want to talk to you. Your account is on auto-draft, and the less they communicate, the more money they make (so they think).
You essentially have three avenues while trying to get in contact with them:
1. Intercom Chat on their website: There is a chat bubble that you can message them with. Mark is who has been replying to me since I signed up. It takes days for him to respond and he always finishes every short reply with:
"If you have questions, please schedule a call with one of our dispute account managers for a credit review:
(He sends a link to Calendly)"
2. Calendly: The issue with the calendar link is the first appointment that's available is on 05-11-23! Today is 05-01-23! What company charges $100 a month and makes their customers wait 10 days to schedule an appointment? A scam company, that's who!
3. Calling Customer Service *******927): If you call them and choose option 2 (Customer Service), they won't ever answer! It always leads you straight to their voicemail. If you decide to leave a message, you will not receive a call back! The only way to get someone on the phone is to choose option 1, which is for "New Service." They will gladly help you get signed up, but once you pay... you'll never hear a peep from them.
Secondly, they don't have you sign the dispute letters when they send the first round. This will guarantee you a "Stall Letter" from all three Reporting Agencies which is what MyCreditApprove.com wants! This will delay any and all progress by 45-60 days and will put an extra $100-200 in their hands and out of yours! The three Reporting Agencies will basically deny the letters by saying:
"We received a recent request regarding your credit information that does not appear to have been sent directly by you or to be authorized by you. As a precautionary measure, we have not taken any action on your alleged request."
I sent the message below via the MyCreditApprove.com Intercom Chat (because it's the only way to communicate with this terrible company) on 04-22-23. It took Mark an entire week to reply:
"I just uploaded the response from TransUnion which was basically the same as Experian. Your team has shown a significant lack of professionalism regarding the first round of letters that have been sent. I spent $100 for absolutely no reason and I'm VERY upset with this crap so far!
I have used other credit repair companies, and ALL of them have had me sign the dispute letters that have been sent out. Your team didn't, and now we're a month behind and I'm out $100.
What I'm the world is going on? I think it would be best to ask for a refund and move on to a more professional company."
He replied on 04-28-23 with:
"Hi, Clint! We escalated your concern to the dispute team for the counter letter about the stall responses you have received from the Credit Bureaus. I will make follow-up with them again.
If you have questions, please schedule a call with one of our dispute account managers for a credit review:
(He sends a link to Calendly)
Thank you!"
It's now 05-01-23 and I'm over it. I have been charged $200 total, and I haven't been able to speak to anyone who works there. I have called numerous times and even left a few voicemails with no returned calls.
BEWARE of MyCreditApprove.com. They're a terrible business and should be shut down immediately.
They’re a terrible business and should be shut down immediately.