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MyCleanPC

How would you rate MyCleanPC?
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Michigan
1 review
1 helpful vote
Follow Julius S.
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I am very pleased with ust tech support, I have been with them a while now, and they take care of all my computer needs. They are fast, efficient, spectacular in their work, and I like how they keep my computer safe. I highley recommed them.And I like the new survey.

Date of experience: March 23, 2018
Illinois
2 reviews
3 helpful votes
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I have been scammed by this company - at least that is my perception. I had dbl my speed (which worked great) and time came up to renew. When I clicked the renew button, somehow maxmyspeed page kept coming up vs dbl my speed - somehow I got renewal charges on both now - $39.99! Max my speed is SUPER slow - takes a good 20 min to scan and do a clean up, where as dbl my speed was just a few minutes. Not sure how this bait and switch happened and I will contact whomever regulates this... but now I have to make more calls or send emails to get this rectified. I WOULD NOT RECOMMEND MAXMYSPEED.com!

Date of experience: August 2, 2012
Texas
1 review
0 helpful votes
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E mail problem
June 28, 2018

Did as always great job done with speed most helpful. Why do I need to enter 100 letters when I can say what I want in less. Have you become part of the federal government

Date of experience: June 27, 2018
Illinois
1 review
1 helpful vote
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Just a quick suggestion. When asking for the review I would prefer if it was asked a day or so after doing your work so as to have time to find out how well my computer is actually working.

Date of experience: February 21, 2019
New York
1 review
0 helpful votes
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I recently had my computer worked on by a Technician, Jeremy. He was great! This company has friendly, courteous and professional Techs to help out, with any of my computer needs!

Date of experience: September 17, 2020
Virginia
1 review
0 helpful votes
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I originally had a blue screen error, which i tried to fix by researching possible solutions. They helped me resolve my internet connection problems, without having to factory default it.

Date of experience: August 12, 2020
Connecticut
1 review
0 helpful votes
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Great service.
March 7, 2018

They were great in solving my problem. I know that it is very hard working with a 77 year old who really does not understand computers,. They are great.

Date of experience: March 7, 2018
New York
1 review
0 helpful votes
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Amazing techs
March 9, 2018

They always resolve any problem I had. Very professional, friendly personal and so easy to deal with
Have used them for many years and find this service very reasonable

Date of experience: March 9, 2018
Texas
1 review
0 helpful votes
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Problem not totally solved put I can print from the lap top now. Going to have to call net gear and find a solution to fix wireless printing capabilities.

Date of experience: January 3, 2018
Illinois
2 reviews
5 helpful votes
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Write your review to help others learn about this online business BAD PASS ON THIS ONE!
IT SAID I HAD 650 ISSUES MY COMPUTER WAS JUST SET TO OUT OF BOX CONDITION!
IF YOU DOWN LOAD IT ITS HARD TO GET RID OF! BUYER BEWARE!

Date of experience: November 23, 2014
Massachusetts
1 review
0 helpful votes
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Getting up to speed
October 2, 2020

My computer was taking forever to boot up and opening programs was slow. Ravi Kumar the technician solved my problems in no time. Thanks US Tech support JF

Date of experience: October 2, 2020
New York
1 review
8 helpful votes
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This software is completely bogus. Just for fun, I installed it on a new computer with a fresh install of Windows 7 (OEM disc provided by Acer).
Lo and behold... the software found 1124 "ERRORS" and that I need to buy the software immediately.
Being that I erased the hard drive and installed Windows 7 from disc, and then immediately installed "mycleanpc", not having installed any other program, and not even having connected the computer to the internet, somehow this computer has over 1000 errors in its' OUT OF THE BOX state.
This is obviously bogus.
SCARE WARE.
After satisfying my curiosity, I erased the hard drive again and re-installed Windows 7, which is the only way of getting rid of the mycleanpc software.

Date of experience: May 30, 2014
Florida
1 review
0 helpful votes
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Runs Great Now
January 22, 2020

So many problems after installing Windows 10 on my Windows 7 pc. But now they are all gone. No more hassles trying to do the things I do and all my drivers work as well. Great value. Thankyou.

Date of experience: January 22, 2020
Texas
1 review
0 helpful votes
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Completely Satsfied!
January 8, 2023

I am completely satisfied with amazing product. I did food job in cleaning junks and other issues from my PC in no time.

Date of experience: January 8, 2023
Florida
1 review
0 helpful votes
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Great Value
March 6, 2018

Great service my computer was running really slow I called tech support. They fixed the problems. They took time to get rid of the Spy Ware. My computer runs like new
Thank you for all your help.

Date of experience: March 5, 2018
Texas
1 review
0 helpful votes
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After several days and three or four different phone techs one which was Jose. He finally understood and got me through this mess. You should give Jose a great big pat on the back and big raise.

Date of experience: January 3, 2018
South Carolina
1 review
2 helpful votes
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Tech Support
October 28, 2020

The technical support I received was effective and efficient. I do not understand why there is a character number requirement, I have nothing further to say.

Date of experience: October 28, 2020
Washington
1 review
0 helpful votes
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Just in time.
December 17, 2019

We called as we were on a suspicious call that was helping us on our computer problem, only they gave me a ticket number & I called UST123 to see if that was in fact a real ticket they were working on NOW. They said no and walked me through how to safely get them out of my computer, the technician who helped was Jason and he was knowledgeable, patient and kind - peace of mind!

Date of experience: December 17, 2019
Tennessee
1 review
11 helpful votes
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I tried this after not reading reviews. I had 1228 errors and I had to call them to have to fix them. They charged my 29.95 to fix it. I told them OK and they cleaned the errors. I restarted my computer to make sure they fixed them and I should have seen zeroes. I got more than zero. What jerkin' off idiots. I called them and threatened to sue them since I"m a lawyer. This terrorist girl named "Asia" picked the $#*!en phone. This $#*! tried to call me down and threatened to call 9 1 $#*!en and she wanted me to give some adios on the mother$#*!en phone. Then I called her a $#*! and a $#*! and I hung up and took my computer to a shop. My computer is now fixed and they even cleaned the errors. Praise the lord for them.

Date of experience: December 28, 2013
Texas
1 review
0 helpful votes
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Anytime I have a problem it is always resolved. I have been lucky I guess that it was Tony 171 i think again. Great TECH and hope that is who I deal with all the time. Hope all the Techs can follow in is steps. THANKS AGAIN for your support.

Date of experience: January 3, 2018

Overview

MyCleanPC has a rating of 2.7 stars from 490 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyCleanPC most frequently mention and credit card. MyCleanPC ranks 3rd among Antivirus Software sites.

service
27
value
27
shipping
16
returns
24
quality
28
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