MyBuilder has a rating of 2.68 stars from 490 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MyBuilder most frequently mention customer service, shortlist fee, and fake jobs problems. MyBuilder ranks 56th among Contractors sites.
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I had Jem Kemal/Carpenter repairing my son's cracked wooden door frame, the job was done to a very high standard of craftsmanship, also gave me good advice and informed me what he would do to repair the door, anyone wanting a Carpenter, I recommend you go online and book Jem, 'JKS Carpentry' thanks again Jem!
If you want to pay for fake leads which I believe are people in their offices responding and making up jobs then disappearing you will be broke before you even start. £200 for 9 leads 1 spoken to and when I sent him his quote I got no response, SCREAMS SCAM!
If you want to pay for fake leads which I believe are people in their offices responding and making up jobs then disappearing you will be broke before you even start. £200 for 9 leads 1 spoken to and when I sent him his quote I got no response, SCREAMS SCAM!
Tip for consumers:
Worst lead generating company I have come across
Products used:
Shortlisting for jobs
We got them of mybuilder stay well away from them fitted my bathroom 3 leaks not able to use bathroom called text no response more cowboy builders of mybuilder site and look at the door he a joiner ffs
My Builder based on customer reviews helps a lot to choose the best person for the job. Thank you My Builder for great work. It is easy to use.
I had Jem Kemal/Carpenter repairing my son's cracked wooden door frame, the job was done to a very high standard of craftsmanship, also gave me good advice and informed me what he would do to repair the door, anyone wanting a Carpenter, I recommend you go online and book Jem, 'JKS Carpentry' thanks again Jem!
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The builder Big Bear Bros has taken over twenty thousand pounds stolen my hob my kitchen cupboard doors kept two radiators and left house unfinished. Due to him not paying his staff they expected money off me and when I refused they took their equipment yesterday morning after screaming at my friend and have left house unfinished. Not happy I got them from your site. Disgusted and I am now informing the police
This was the first time that I used MyBuilder and I was very pleased. The site is easy to use, the person that they sent round did a good job and went over and above his remit. I would certainly use them again.
I had Niall who came to help with assembling my wardrobe, oh man was so incredible amazing, like the wardrobe didn't come with a manual he didn't stress but worked it out. I was really amazed of his work he didn't even take much time. He is kind I highly recommend him for any service you may need. Thank you once again for your good work Niall, and my builder your service is excellent. Thank you
We paid £1000 to have our roof repaired and still it leaked. We had to get another company to inspect the repairs and they stated it was a mess. It will cost £1800 to have the roof watertight. In future I will contact Checkatrade if I require any work to be done in my house.
Absolute thieves and con artists! Like so many reviews my story is the same. Received a leaf and rang it immediately... in fact I was desperate to get work so continued ringing throughout the day... no answer! That's when I got stiffed for £31...I didn't even get to speak to anyone and got charged this when I was absolutely skint. I contacted them but got no response. I imagine they just buy a burner phone send out the new number on a fabricated new leaf and say around laughing their heads off as it rang merrily away all day long as they sent out demands for money. Now I've had 2 debt collector letters demanding payment! They are a very slippery company all together and doubt very much they are as transparent as they might make out. There is nobody to police them as they just generate leads that nobody knows are real or not. An absolute snake of an outfit who just pray on people obviously needing work only to steal off them and send debt collectors... absolute ignorant thieving scum... STAY AWAY... and now carol whoever she is has replied with comments distancing themselves saying I apparently had an opportunity to reply using terms like 'regrettably' and unfortunately' etc... absolute horse dung I've had no such olive branch as they have indicated and Carol probably doesn't exist anyway...in EVERY CIRCUMSTANCE I CANNOT SPEAK TO ANYONE... DEBT COLLECTORS REMAIN... DO NOT BE SWALLOWED IN BY THESE CON ARTISTS... NOTHING BUT SNEAKY SCUM! Just to add I have had to pay the filthy scumbags after getting serious threats from debt collectors. THERE ARE REPUTABLE COMPANIES SIMILAR TO THESE THIEVES WHO DO NOT SET OUT TO STEAL YOUR MONEY...UNDER NO CIRCUMSTANCES USE THESE...THEY WILL SIMPLY DESTROY YOU!
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Hi I'm a tradesman, Gas engineer.
This site is a scam.
You have to pay £10 odd to be 'shortlisted' for a job which means you can just have the supposed customer details.
I did this twice and the 'customer' was some random call centre in London.
So I think they have people create fake jobs to get money from 'leads' fraudulently.
I can't be bothered to pursue just paid £18 to stop getting harassing emails and deleted account.
I really love the service 'MyBuilder' gives in sifting out the ideal workman for whatever project you have, as they have a criterion for their workmen to adhere to which gives the customer confidence they are not going to have to potentially deal with a rogue trader.
The only thing I would suggest for their website is to allow the customer to upload photos before during and after the work has been done, as photos that workmen upload could be from anywhere, whereas when it's from the customer I believe it would give the review so much more validity and strength.
I M very happy with the service I received from Alex.
He replied straight away, gave me the price an I accept it an fixed thd date, as they advice us to get a quote from at list 4 so I was bit septical that I should have few more quote!.He sound genuine and must say he was down to earth did so much extra and never charge, I even offered more money but he won't take it. I recommend him 100% did very good job and very nice person.God bless him
Easy simple method of hiring the quality workers you require.
They do the "Advertising" for you and 'vet' applicants for your work.
Be aware of this company,I made account with,my builder, got message,to react on jobs,I showed intrest on one job,in response i person send me number, when called person never responded and after 1 week had to pay £25to my builder.
Such a scam,never try it as abuilder if you are looking for work
Tradesmen are not checked.
Gas man was not registered.
Joiner and builder didn't even have cscs card and it only cost an extra £250 to get someone legit.
Mybuilder is great for securing work, can't fault it. However the feedback function can undo all your hard work with a few disgruntled customers - I mean we all want to be perfect in this world but keeping up 100% job rating is stressful and doesn't reflect reality.
This website is very useful in finding traders for your building works. When i need contractors to do works at my property i found them at this website.
This site was ok it did the job.The builder was very good but try as I might I could not leave him feedback!
I made the mistake of not reading a message from a tradesperson and asking for his number. When I talked to the tradesperson he told me to F off as I had not read his message thereby him having to pay My Builder more money., I made a simple mistake but still deserve to be treated with respect. I reported this to My Builder and they did NOTHING. Indeed, they removed my negative comment regarding the tradesmen which I left to protect other customers. What does this tell you about My Builder?
Gave MyBuilder a couple of jobs and received several responses. Hired a company for each job and the work was completed to an excellent standard.
So just used Pete from Prodecks uk in Hull. Pete is a lovely warm friendly man, contracted him through mybiulder.com to strip and rebuild a large decked area for my mother. Pete has done a first class no rushed job, giving sound advice and keeping me updated constantly throughout the project. We are very happy with the results and would not hesitate to use him again or indeed recommend him to anyone looking for a professional no rushed quality project. Thanks Pete a massive big up for Prodecks uk
ADAM EDWARDS ROOFING CONTRACTORS. Comoany*******
Worked only in the evenings
Caused Flooding in flat below
Made the water ingress to flat below worse
Did not fix the problem.
Closed the company and registered a new one.
Never showed back to help
Ive used My Builder to find tradesmen for quite a few jobs over the years. Is very easy to use, the tradesmen have all been well recommended, polite and all done a good job.
I advertised for someone to clear all weeds from my front and back garden. Patrick came on time and did a fantastic job at an extremely reasonable price. I highly recommend him to anyone who is interested in hiring a punctual,pleasant and hardworking person
Catherine Wilson Sept 16 2023
Tip for consumers:
The gardener I chose was fantastic
Cheap Builder. 4 Bed 2 bath, 2 car garage.
1. All interior door handle were left openings. Builder refused to replace right door opening handles.
2. Standard Single family home lot. Builder did not sod 12 feet of lot.
3. Lot was not graded properly to allow rain water to flow away from home. Builder refused to fix.
4. Cabinet door was striped, they fixed it with a piece of wood.
5. Exterior garage concrete slab was sloped towards house and not dropped several inches, when it rained the water would come into garage. In progress of being fixed after 3 months.
6. Walls were not textured
7. $500 fixture budget. You cant buy features for a 4 bedroom 2 bath, dining, living and kitchen lights at $500.
8. The home was extremely dirty on the inside with construction debris after closing.
9. Tile in master shower was installed incorrectly. Builder did compensate for the error.
10. Doors not leveled. Builder refused to fix
11. Cheap padding and carpet
12. Gap between carpet and baseboard in every bedroom. Builder refused to correct.
13. Air filters were dirty
Consolidated list of repairs after closing. Electrician for switches that did not work, Drywall cracks and uneven surfaces, grout for tile floors had cracks and holes, concrete nails exposed on patios, cabinets caulked, sink faucet missing a part, Hot water heater leaked, windows would slide down when opened.
Official site - MyBuilder helps you find great builders and tradespeople and review feedback for work they've done. 98% of jobs get matched to skilled tradesmen.