• Mypicture

Mypicture

Overview

Mypicture has a rating of 2.68 stars from 490 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Mypicture most frequently mention customer service, poor quality, and full refund problems. Mypicture ranks 134th among Photo Printing sites.

  • Service
    79
  • Value
    74
  • Shipping
    78
  • Returns
    23
  • Quality
    69

This company does not typically respond to reviews

Positive reviews (last 12 months): 25%
Positive
2
Neutral
0
Negative
6
19
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Absolutlely terrible product quality and even worse customer service.
How would you rate Mypicture?
Top Positive Review

“Great product”

Brian F.
2/12/24

Received my canvas today and I am over the moon with it beautiful finish and quick delivery highly recommended great price too

Top Critical Review

“REALLY REALLY BAD products”

Winnie K.
2/27/24

First: The printing was terrible. My picture is in a black background, but the canvas shows a lot of white spots and in large areas, making it extra obvious. Second: The corners of the printing do not align with the wooden frame underneath the canvas, showing a lot of white edges on the sides, which again makes it looks exceptionally obvious with a photo with black background. I got 2 orders from them. And the second one just got in today. Same problems apply. I will DEFINITELY NOT recommend or use them EVER AGAIN

Reviews (490)

Rating

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Reviews that mention popular keywords

customer service (40)
Thumbnail of user brianf2200
1 review
0 helpful votes
February 12th, 2024

Received my canvas today and I am over the moon with it beautiful finish and quick delivery highly recommended great price too

Service
Value
Shipping
Quality
Thumbnail of user lynd77
1 review
0 helpful votes
December 11th, 2023

Brilliant love it perfect colour print too worth every penny.price was great as had it on offer brought two

Thumbnail of user joans325
1 review
0 helpful votes
December 3rd, 2019

Ordered a blanket with pictures of my granddaughters dogs on. When I received it I was pleasantly surprised
It was fabulous
It was great quality
Unfortunately I am unable to upload the pictue

Thumbnail of user garyh164
1 review
0 helpful votes
March 3rd, 2017

The picture was very precious as it was our last (large) family get together with everyone on before my Mum passed, so I was apprehensive at having it enlarged. I need not have worried. It came back on a huge canvas without any loss of clarity, in fact it seemed much brighter with clear, defined colours, and is hanging in my front room. Everyone who visits comments on it positively... thank you.

Thumbnail of user susanl2318
1 review
0 helpful votes
December 10th, 2021

My cushions arrived today they are absolutely fabulous would recommend this company to people looking for good quality product

Tip for consumers:
Nothing web site is set out easy to follow

Products used:
Cushion covers

Service
Value
Shipping
Quality
Thumbnail of user nigels26
1 review
0 helpful votes
February 17th, 2017

Easy speedy ordering process resulting in very quick delivery. We received a top quality sturdy framed photo canvas no complaints at all and at an excellent price.
Will definitely use them again

Thumbnail of user angelaj48
1 review
0 helpful votes
February 27th, 2017

Very impressed, will definitely be ordering from them again. Quick delivery, high quality, competitive prices - overall a great company who I will use in the future! Thank you!

Thumbnail of user susanr145
1 review
0 helpful votes
February 17th, 2017

I emailed the image and it arrived, perfectly packaged, a few days later! I would definitely recommend this service. Great price too!

Thumbnail of user malcolms87
1 review
0 helpful votes
September 11th, 2020

I have ordered off this company several times. The service is extremely efficient and fast. I am ordering very large canvases and the print quality is superb!

Thumbnail of user mariaj74
1 review
0 helpful votes
February 17th, 2017

Ordered this print as a present. It arrived promptly, well packaged and great quality. Would recommend this company without hesitation.

Thumbnail of user nicolah18
1 review
0 helpful votes
February 17th, 2017

Super service... quick, reliable and great value for money! The print has a prime position in our living room and I have happily recommended your product and service to both friends and family.
Helped us to savour happy memories:)
Thank you

Thumbnail of user jimb279
1 review
0 helpful votes
February 17th, 2017

I hadn't used any online printing service before using my-picture.co.uk so I was a little sceptical about the quality we would receive.
I was more than pleasantly impressed, and both myself and my partner have ordered more prints from them.
They arrived extremely well packed and in excellent time to - even though it was just before Christmas.

Service
Value
Shipping
Quality
Thumbnail of user sarahd141
1 review
0 helpful votes
February 17th, 2017

Easy to order and download picture. I could not believe the amazing quality. Was also very fast delivery. I would highly recommend!

Thumbnail of user kirsteens1
1 review
0 helpful votes
February 17th, 2017

I ordered this after being let down by another online buyer super fast delivery and fantastic item looking forward to ordering again

Thumbnail of user anonymousu19
1 review
0 helpful votes
May 5th, 2017

Easy to use site, quick/super fast delivery, very (extremely) competitive prices.

Wow got to write at least one hundred characters for a review this is a new thing. Oh well...

Thumbnail of user andrewq4
1 review
0 helpful votes
February 17th, 2017

Very speedy delivery and will be doing business with you again. I found the experience very simple from start to finish.

Thumbnail of user victoriat39
1 review
0 helpful votes
March 3rd, 2017

I had been looking at all the printing sites and I had a very old 60 year black and white photo all the other sites I tried said I could not use the picture because they could not see the picture when they tried to scan it in to print on the picture I wanted but I tried your web site and I had no problems at all so I will so use your site again and any body else who has a problem just try the site out.

Thumbnail of user gillp2
1 review
0 helpful votes
February 17th, 2017

Love my photos on canvas at a very reasonable price, I must get more at this excellent price. Very pleased.

Thumbnail of user johnp490
1 review
0 helpful votes
February 17th, 2017

Would recommend to anybody, easy to order and delivery was swift.

Packaging ensures that nothing will be ruined in transit.

Great quality products.

Thumbnail of user juliec131
1 review
0 helpful votes
February 18th, 2017

Very happy with pictures, price very competitive and couldn't fault delivery.
I don't need 100 characters to write a review is my only complaint

Thumbnail of user sylviag13
1 review
0 helpful votes
March 3rd, 2017

I ordered a canvas of my rescue German Shepherd dog, the website was easy to use and the whole process was straightforward, and the results were amazing. I love it so much and my visitors are in awe of it with many compliments. I would recommend this site 100%

Thumbnail of user sharont79
1 review
0 helpful votes
March 3rd, 2017

I ordered a print and it is lovely. Superfast delivery and packaged with care. Would definately recommend and will be buying more in the future.

Thumbnail of user susanp151
1 review
0 helpful votes
February 17th, 2017

I wanted a piece of our African safari experience in my dining room. My photo of zebras was perfectly displayed on canvas and holds pride of place on my wall. Thank you

Thumbnail of user johna890
1 review
0 helpful votes
February 17th, 2017

I have ordered a multitude of canvas pictures in the last 2 months and they are all superb and arrived within days and were excellent value for money

Thumbnail of user donnab248
1 review
0 helpful votes
January 30th, 2018

I purchased a canvas from mypicture Australian website. Canvas arrived 3 weeks later and product is excellent.

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From the business

No. #1 Rated Canvas shop in the UK on ReviewCentre and TrustedShops.? Cheap Canvas Prints.? Lowest Price Guarantee.? SALE -73%

Company Representative

Thumbnail of user philippm3
My P.
Typically does not respond to reviews

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