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  • MusesDress.co.uk

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Overview

MusesDress.co.uk has a rating of 3.73 stars from 37 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MusesDress.co.uk most frequently mention customer service. MusesDress.co.uk ranks 135th among Dresses Other sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Quality
    4

What reviewers want you to know

Positive highlights

  • Although the delivery delayed several days, customer service is very kind and gave me a discount coupon(Musesdress-TT).
  • The dress feels like a wedding dress and not a cheap prom dress its beautiful beautiful beautiful.

Critical highlights

No critical highlights yet

How would you rate MusesDress.co.uk?
Top Positive Review

“Thanks for your nice dress, love it”

Charlotte K.
9/10/15

I wanted to inform you how much I greatly appreciate all of your assistance in helping to make my ordering process easy and painless. Your customer service skills are above and beyond what I have ever experienced. Because of your service skills, I will definitely utilize musesdress for future needs as well as highly recommend musesdress to others. Your kind attitudes and level of professionalism are not often found. Again, thanks so much for everything!

Top Critical Review

“Bad Customer Service”

Thea M.
4/8/16

How can I post the dress back and get a refund. I bought a dress with correct measurements the dress came n was way to big and I've been emailing to resolve it I send numerous photos as they ask me too and now I'm being ignored. Very bad and have ruined my day.

Reviews (37)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (8) prom dress (6) wedding dress (4)
Thumbnail of user charlottek3
1 review
2 helpful votes
September 10th, 2015

I wanted to inform you how much I greatly appreciate all of your assistance in helping to make my ordering process easy and painless. Your customer service skills are above and beyond what I have ever experienced. Because of your service skills, I will definitely utilize musesdress for future needs as well as highly recommend musesdress to others. Your kind attitudes and level of professionalism are not often found. Again, thanks so much for everything!

Thumbnail of user louisem40
1 review
1 helpful vote
July 8th, 2015

I am absolutely DELIGHTED with the dresses. They are amazingly made and look absolutely STUNNING! I have NO HESITATION in recommending this site to anyone as the dresses are absolutely top quality! Thank you so much and I will absolutely be buying every formal dress I ever need from your site. From the minute I placed the order for the material to receiving the dresses I am 100% satisfied. Your customer service is outstanding, never left a query unanswered and the dresses are beyond belief. I just love them. Thank you so much!

Thumbnail of user ritaf9
1 review
0 helpful votes
January 22nd, 2016

The dress we bought from musesdress is great! And fits well! Many thanks to the team for a beautiful dress. Well done!

Service
Value
Shipping
Quality
Thumbnail of user lindam168
1 review
2 helpful votes
August 17th, 2015

Hallo Zusammen,

Ich habe ein Brautkleid bestellt und das ist völlig außer erwartet. Alles super. Und der Preis ist auch erschwinglich, nicht zu teuer. Größe perfekt, Farbe passend.

Thumbnail of user kamak
1 review
4 helpful votes
August 26th, 2015

This is the second dress I have purchased from this site. It is still come as schedule and almost perfect as the model. I think i will never need to buy dresses in real store, this website give me a such good quality and cheap dress and no need to cost time to looking for. So happy with it.

Thumbnail of user kellyb104
1 review
4 helpful votes
August 13th, 2015

I am beyond happy with this dress, I was nervous about how it would fit and how the quality was and it's just what I was hoping for. The dress feels like a wedding dress and not a cheap prom dress its beautiful beautiful beautiful. I bought this dress blindly hoping for the best, I'm telling you, it was worth it, I can't wait to get married in it.

Thumbnail of user lydias8
1 review
3 helpful votes
August 31st, 2015

What a great dress, so well made, really surprized for the price of it, well done Musesdress. It arrived in plenty of times, the sizing is spot on. I will be ordering a lot more dresses from this company, Thank you to everyone who was involved in the making of my dress. Im so looking forward to my party, thanks again.

Thumbnail of user andrear51
1 review
0 helpful votes
December 17th, 2015

This dress is absolutely amazing! It looks exactly like the picture and is extremely well made. It looks gorgeous thanks so much. I love it! Recommend your site to my friends.

Thumbnail of user staceys26
1 review
2 helpful votes
September 15th, 2015

I was really amazed how quickly the dress arrived in time for my formal. The quality of the dress was excellent, with full lining and beautifully detailed beading, and was a perfect fit. The dress truly made me feel like a princess. Thank you.

Thumbnail of user suellam
1 review
4 helpful votes
August 25th, 2015

The dress is so beautiful. I am so pleased and happy to wear it on my birthday party.

Color perfect, the size suitable. And the cloth felt very soft. Will come back soon.

Thumbnail of user lorrainew16
1 review
3 helpful votes
September 9th, 2015

I got my dress today. This is my second order on your website and the dress looks as beautiful as shown in the picture. I really like the crystal design. And the split of the bottome is a bright spot of this. I'm planning to order another dress from your website again!

Thumbnail of user alvat8
1 review
6 helpful votes
August 20th, 2015

Hi ladies, my dress arrived very soon. It is the most beautiful dress I have seen, seriously! It is just packed very very well. The fabric is great quality. The dress fits perfectly. I could not imagine it being so nice. Much nicer than in the picture.

Thumbnail of user evangeliner
1 review
2 helpful votes
September 20th, 2015

I just got my dress and it looks even so much better than I could have imagined! I'm very happy and I'll definitely order again very soon. Thanks very much!

Thumbnail of user brucef20
1 review
3 helpful votes
August 17th, 2015

I bought a pink dress from musesdress.co.uk. Very cute and lovely.

Thumbnail of user kellym112
1 review
2 helpful votes
September 16th, 2015

Today i received the beautiful dress. It is so nice & charming. Very lovely colour.

Tip for consumers:
the size guide is important.

Service
Value
Shipping
Quality
Thumbnail of user lindal108
1 review
5 helpful votes
June 15th, 2015

Have received this dress today. The style is so particular I can't wait to show off on our family homecoming banquet.

Thumbnail of user emmanuelleb
1 review
1 helpful vote
September 10th, 2015

Très belle robe, longueur parfaite pour moi ( je fait 1,83m) juste au dessus des genoux! J'ai pris la crème et la couleur et tout à fait conforme à la photo.

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About the business

Follow us for numerous well-designed and fashionable dresses for special occasion.We are pride of our high quality products and affordable price.

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