Muse Boutique Outlet Reviews Summary
Muse Boutique Outlet has a rating of 3.7 stars from 73 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Muse Boutique Outlet most frequently mention customer service and great price. Muse Boutique Outlet ranks 143rd among Women's Clothing sites.
Nice product, fast shipping, little note from Mulberry Muse staff.
Love to shop at Mulberry Muse and will definitely look at the other lovely items.
Perfect size, perfect fit and amazing price. Looked diligently for a wedge heal gold shoe. Hard to find a 5.5 but wow; I did! The price was awesome; couldnt be happier!
I'd never heard of Mulberry Muse, but landed on the site while trying to hunt down a pair of shoes. Not only did they have them, in my size, but they were on sale for a great price and I had them in my hands just a couple of days later. Excellent experience
So glad I found this site. Excellent service, great deals and fast shipping. Was able to make an exchange(Dee Keller booties-36 for a 36.5) with no fuss and in good time. Will be one of my first stops when I'm looking for something new.
I purchased the faux leather A-Line skirt in green. It is a beautiful well made garment. It was true to size and arrived quickly. Worth every penny.
Shipping could not have been faster. The boots were exactly what I wanted and fit perfectly. Also included pleasant personal note. Great shopping experience!
Excellent. This was my first order. I got a message that it had been filled and shipped the same day I place the order. The price on my order was significantly lower than anywhere else online.
I love my new dress and the site! It was Super easy to navigate! The check out process went smoothly.
I had never heard of this shop but was looking for a particular style of shoe and Mulberry Muse had it! I also ordered another pair of shoes that had a great price as well! The shoes arrived quickly and are perfect. Genuine leather, quality craftsmanship, well packaged! Ill definitely be ordering from here again.
1st time on the site, and i found a hard to find vest by an american company... only found in boutiques... was i happy! And a great price, too. I'm adding it to my favorite places to shop
Found site by searching for item. Ordered easy, shipped beautifully. Item did not fit right, thats when I found out about returns having a stocking fee and shipping deducted. I guess I should have read policy first, but just assumed it was the same as every other company.
I was really excited about the jumpsuit that I found for my wife and ordered it 2-3 day shipping, paying extra for the fast shipping and hoping wed have it for New Years. No holidays on the calendar since I ordered the package between Christmas and New Years and yet the package was delivered 8 days later. How that relates to 2-3 days, no one knows. Absolutely unacceptable and I want my money back from shipping. If you cant deliver a package in 2-3 days, dont tell me you can. If its anything other than 2-3 days, give an estimate in the side board when selecting delivery options, the way Amazon does.
Charming! Amazing price and sweet thank you note <3 I never heard of MM until I googled a very specific sock brand, but I am happy that they exist.
I made an successful offer on a pair of shoes, without realizing that i could've gotten an additional discount off the asking price and off my offer price, if i would've just signed up for their email list. I wrote the customer service rep a woe-is-me email, and within 2 hours, Ms. Angelina wrote me back to tell me she'd applied the additional discount! And then the shoes arrived a mere TWO days later! Would happily do business with Mulberry Muse again!
I called and placed my order and the representative was very friendly and helpful. The prices on my two purchases was very good and I look forward to checking their site in the future for wonderful bargains.
I ordered shoes for my mother and got a message they were shipped within a few hours! The shoes arrived within a couple of days and were exactly what she needed. Thanks!
I will try shopping here again. My item didn't work out for me but glad I could return it. Wish I didn't have to pay a restocking fee especially since I was responsible for paying the return shipment.
Thank you for shopping with us Brittany and we hope you will shop again. We charge a restocking fee unless you choose store credit in order to keep our prices as low as possible for our customers.
Everything was super! Thanks it worked out fine however requiring that I MUST enter 100 characters is STUPID!
Thank you Elizabeth, we are so glad you love your new flats :) We wish it didn't require 100 characters but its for spam reasons.
They messed up my order. They later found out that the item I purchased and paid for was out of stock. They said they will process the refund but it still hasn't been issued. I emailed several times but they are not responding either! Please GIVE MY MONEY BACK ASAP
Good afternoon Jae,
Your refund was processed on Tuesday afternoon and it takes 7-10 business days depending on your credit card. We did not receive any of your e-mails until today. We are sorry we weren't able to respond sooner.
Warmly,
MM Staff
I ordered a dress few days before Harvey. Mulberry Muse staff could not have been nicer, they emailed me apologizing for the delay and included a personal note in the package. This is a great company.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Good morning Owen,
We are very sorry you did not receive your item in time and we wish you would have contacted us. We shipped your item out for 2 day delivery on the 26th. You should have received it in time but unfortunately the delivery is out of our control as carriers have been very behind since Cyber Monday. We have refunded your shipping and once again are very sorry for the delay.