Muse Boutique Outlet has a rating of 4.32 stars from 74 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Muse Boutique Outlet most frequently mention customer service, and great price. Muse Boutique Outlet ranks 118th among Women's Clothing sites.
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I use the services of the online store is not the first time, and the quality of goods and the level of service do not cause any complaints, all at a high enough level, thank you!
I ordered in December last year, still waiting for items, I've asked for a refund 10 times! They've answered once! Disgusting rude company, pay with PayPal guys, unfortunately I didn't and I'm having to go through the bank for £40! Vile company! It's not a massive amount but the principle! AVOID
I use the services of the online store is not the first time, and the quality of goods and the level of service do not cause any complaints, all at a high enough level, thank you!
I ordered two items on April 26th. I got an email that my order was ready to be shipped on April 29th. It's now June 15th and I have gotten no updates. I have left comments on the Instagram and they have said that it's normal for it to take 4-6 weeks. It's nearly been TWO MONTHS. I understand the impact of of covid-19, but I have had packages from Russia and China arrive before my package from Muse. This is honestly unacceptable. I paid $150 of my own money that I work hard for. Where is my package? I just HOPE my items come in with good quality, that is IF they ever come. Hopefully this comment doesn't get deleted because they obviously delete any negative comments. I was really excited for my items.
So glad I found this site. Excellent service, great deals and fast shipping. Was able to make an exchange(Dee Keller booties-36 for a 36.5) with no fuss and in good time. Will be one of my first stops when I'm looking for something new.
I ordered the spring step Stockholm bootie with a fist time customer discount. Unfortunately the boots did not fit. I sent an email and customer service arranged the same discount on the correct size and promptly mailed them out. They fit perfectly and I will be returning the other pair. Customer service was also quick to respond to my email about an issue with entering the discount code on my initial purchase and was also very friendly.
Shipping could not have been faster. The boots were exactly what I wanted and fit perfectly. Also included pleasant personal note. Great shopping experience!
I made an successful offer on a pair of shoes, without realizing that i could've gotten an additional discount off the asking price and off my offer price, if i would've just signed up for their email list. I wrote the customer service rep a woe-is-me email, and within 2 hours, Ms. Angelina wrote me back to tell me she'd applied the additional discount! And then the shoes arrived a mere TWO days later! Would happily do business with Mulberry Muse again!
I ordered in December last year, still waiting for items, I've asked for a refund 10 times! They've answered once! Disgusting rude company, pay with PayPal guys, unfortunately I didn't and I'm having to go through the bank for £40! Vile company! It's not a massive amount but the principle! AVOID
Tip for consumers:
Do not purchase from here
I love my new dress and the site! It was Super easy to navigate! The check out process went smoothly.
I placed and order back in January and still have not received my items. There has been no response when I try to reach out
Product was cute but advertised as a dress, it was clearly a shirt only came to my high hip bone. I will keep it and wear as a shirt but its definitely not a dress.
Found site by searching for item. Ordered easy, shipped beautifully. Item did not fit right, thats when I found out about returns having a stocking fee and shipping deducted. I guess I should have read policy first, but just assumed it was the same as every other company.
I purchased the faux leather A-Line skirt in green. It is a beautiful well made garment. It was true to size and arrived quickly. Worth every penny.
I had never heard of this shop but was looking for a particular style of shoe and Mulberry Muse had it! I also ordered another pair of shoes that had a great price as well! The shoes arrived quickly and are perfect. Genuine leather, quality craftsmanship, well packaged! Ill definitely be ordering from here again.
I'd never heard of Mulberry Muse, but landed on the site while trying to hunt down a pair of shoes. Not only did they have them, in my size, but they were on sale for a great price and I had them in my hands just a couple of days later. Excellent experience
I thought the Lulu Lemon bag would be more of a large purse size. It was a full on large duffel bag. I wanted it ti use as a gym bag but Its way to big for that. :(
Have been very happy with most all of my purchases. One white cotton knit shirt was soiled around the neck but will easily be able to wash out.
Not only am I thrilled with my new booties, which are fabulously comfortable, but they got here super fast. What's not to love about that?
This dress is uber cute and comfortable. Ive never used a site where you could negotiate the price you are willing to pay. That is definitely a plus. I look forward to shopping other great looks soon.
My first experience, will make me come back to shop more. The selection of clothes are incredible. I love my new purchases. They have great customer service
Nice product, fast shipping, little note from Mulberry Muse staff.
Love to shop at Mulberry Muse and will definitely look at the other lovely items.
Items were exactly as described, arrived nicely and safely packaged and even included a nice handwriiten thank you note! No one takes the time these days for anything like that!
If you havent purchased from them you are truly missing out on a very nice affordable experience!
Received in a timely manner despite hurricane Harvey! Great service! Thank you I will shop with you again.
My experience with Mulberry Muse was delightful. The next day delivery was even better. I am looking forward to future puchases!
Good afternoon,
We would appreciate if you removed your review as it does not pertain to museoutlet.com but shopmussier.com. We have all our products on site and ship out next business day. Thank you for removing your review.
Warmly,
MBO Staff
www.museoutlet.com