• Muse Boutique Outlet

Muse Boutique Outlet

Overview

Muse Boutique Outlet has a rating of 4.32 stars from 74 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Muse Boutique Outlet most frequently mention customer service, and great price. Muse Boutique Outlet ranks 118th among Women's Clothing sites.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1

What reviewers want you to know

Positive highlights

  • Nice product, fast shipping, little note from Mulberry Muse staff.

Critical highlights

No critical highlights yet

How would you rate Muse Boutique Outlet?
Top Positive Review

“Thank you!”

Joseph P.
6/23/22

I use the services of the online store is not the first time, and the quality of goods and the level of service do not cause any complaints, all at a high enough level, thank you!

Top Critical Review

“Awful rude company! Pay with PayPal guys”

Marie H.
2/12/23

I ordered in December last year, still waiting for items, I've asked for a refund 10 times! They've answered once! Disgusting rude company, pay with PayPal guys, unfortunately I didn't and I'm having to go through the bank for £40! Vile company! It's not a massive amount but the principle! AVOID

Reviews (74)

Rating

Timeframe

Other

Reviews that mention popular keywords

mulberry muse (15)
Thumbnail of user josephp2034
3 reviews
1 helpful vote
June 23rd, 2022

I use the services of the online store is not the first time, and the quality of goods and the level of service do not cause any complaints, all at a high enough level, thank you!

Thumbnail of user mishellem3
1 review
16 helpful votes
June 15th, 2020

I ordered two items on April 26th. I got an email that my order was ready to be shipped on April 29th. It's now June 15th and I have gotten no updates. I have left comments on the Instagram and they have said that it's normal for it to take 4-6 weeks. It's nearly been TWO MONTHS. I understand the impact of of covid-19, but I have had packages from Russia and China arrive before my package from Muse. This is honestly unacceptable. I paid $150 of my own money that I work hard for. Where is my package? I just HOPE my items come in with good quality, that is IF they ever come. Hopefully this comment doesn't get deleted because they obviously delete any negative comments. I was really excited for my items.

Thumbnail of user sarahg652
Sarah G. – Muse Boutique Outlet Rep

Good afternoon,

We would appreciate if you removed your review as it does not pertain to museoutlet.com but shopmussier.com. We have all our products on site and ship out next business day. Thank you for removing your review.

Warmly,
MBO Staff
www.museoutlet.com

Thumbnail of user marlaf3
2 reviews
12 helpful votes
February 17th, 2018

So glad I found this site. Excellent service, great deals and fast shipping. Was able to make an exchange(Dee Keller booties-36 for a 36.5) with no fuss and in good time. Will be one of my first stops when I'm looking for something new.

Thumbnail of user carmens52
2 reviews
14 helpful votes
March 8th, 2018
Verified purchase

I ordered the spring step Stockholm bootie with a fist time customer discount. Unfortunately the boots did not fit. I sent an email and customer service arranged the same discount on the correct size and promptly mailed them out. They fit perfectly and I will be returning the other pair. Customer service was also quick to respond to my email about an issue with entering the discount code on my initial purchase and was also very friendly.

Thumbnail of user debbiem179
1 review
2 helpful votes
February 11th, 2018
Verified purchase

Shipping could not have been faster. The boots were exactly what I wanted and fit perfectly. Also included pleasant personal note. Great shopping experience!

Thumbnail of user tm147
1 review
12 helpful votes
November 17th, 2017
Verified purchase

I made an successful offer on a pair of shoes, without realizing that i could've gotten an additional discount off the asking price and off my offer price, if i would've just signed up for their email list. I wrote the customer service rep a woe-is-me email, and within 2 hours, Ms. Angelina wrote me back to tell me she'd applied the additional discount! And then the shoes arrived a mere TWO days later! Would happily do business with Mulberry Muse again!

Thumbnail of user marieh758
1 review
0 helpful votes
February 12th, 2023

I ordered in December last year, still waiting for items, I've asked for a refund 10 times! They've answered once! Disgusting rude company, pay with PayPal guys, unfortunately I didn't and I'm having to go through the bank for £40! Vile company! It's not a massive amount but the principle! AVOID

Tip for consumers:
Do not purchase from here

Thumbnail of user jessical228
1 review
1 helpful vote
February 6th, 2018
Verified purchase

I love my new dress and the site! It was Super easy to navigate! The check out process went smoothly.

Thumbnail of user vedac15
1 review
1 helpful vote
April 19th, 2023

I placed and order back in January and still have not received my items. There has been no response when I try to reach out

Service
Value
Shipping
Thumbnail of user katyr21
1 review
1 helpful vote
April 14th, 2018
Verified purchase

Product was cute but advertised as a dress, it was clearly a shirt only came to my high hip bone. I will keep it and wear as a shirt but its definitely not a dress.

Thumbnail of user kerryr22
1 review
1 helpful vote
January 8th, 2018
Verified purchase

Found site by searching for item. Ordered easy, shipped beautifully. Item did not fit right, thats when I found out about returns having a stocking fee and shipping deducted. I guess I should have read policy first, but just assumed it was the same as every other company.

Thumbnail of user lanip4
1 review
1 helpful vote
February 15th, 2018
Verified purchase

I purchased the faux leather A-Line skirt in green. It is a beautiful well made garment. It was true to size and arrived quickly. Worth every penny.

Thumbnail of user cherrong
1 review
1 helpful vote
February 4th, 2018
Verified purchase

I had never heard of this shop but was looking for a particular style of shoe and Mulberry Muse had it! I also ordered another pair of shoes that had a great price as well! The shoes arrived quickly and are perfect. Genuine leather, quality craftsmanship, well packaged! Ill definitely be ordering from here again.

Thumbnail of user nancys264
1 review
1 helpful vote
February 19th, 2018
Verified purchase

I'd never heard of Mulberry Muse, but landed on the site while trying to hunt down a pair of shoes. Not only did they have them, in my size, but they were on sale for a great price and I had them in my hands just a couple of days later. Excellent experience

Thumbnail of user michelles564
2 reviews
0 helpful votes
May 24th, 2018
Verified purchase

I thought the Lulu Lemon bag would be more of a large purse size. It was a full on large duffel bag. I wanted it ti use as a gym bag but Its way to big for that. :(

Thumbnail of user sharone75
1 review
0 helpful votes
April 1st, 2018
Verified purchase

Have been very happy with most all of my purchases. One white cotton knit shirt was soiled around the neck but will easily be able to wash out.

Thumbnail of user leahf25
1 review
1 helpful vote
March 20th, 2018
Verified purchase

Not only am I thrilled with my new booties, which are fabulously comfortable, but they got here super fast. What's not to love about that?

Thumbnail of user diedred
1 review
2 helpful votes
April 21st, 2018
Verified purchase

This dress is uber cute and comfortable. Ive never used a site where you could negotiate the price you are willing to pay. That is definitely a plus. I look forward to shopping other great looks soon.

Thumbnail of user reenaj6
3 reviews
2 helpful votes
January 26th, 2017
Verified purchase

My first experience, will make me come back to shop more. The selection of clothes are incredible. I love my new purchases. They have great customer service

Thumbnail of user moniqueg17
1 review
0 helpful votes
December 8th, 2017
Verified purchase

Charming! Amazing price and sweet thank you note <3 I never heard of MM until I googled a very specific sock brand, but I am happy that they exist.

Thumbnail of user susank178
1 review
0 helpful votes
January 30th, 2018
Verified purchase

1st time on the site, and i found a hard to find vest by an american company... only found in boutiques... was i happy! And a great price, too. I'm adding it to my favorite places to shop

Thumbnail of user jj381
1 review
0 helpful votes
February 28th, 2018
Verified purchase

Nice product, fast shipping, little note from Mulberry Muse staff.
Love to shop at Mulberry Muse and will definitely look at the other lovely items.

Thumbnail of user victoriaj26
2 reviews
0 helpful votes
March 28th, 2017
Verified purchase

Items were exactly as described, arrived nicely and safely packaged and even included a nice handwriiten thank you note! No one takes the time these days for anything like that!
If you havent purchased from them you are truly missing out on a very nice affordable experience!

Thumbnail of user claireg35
1 review
1 helpful vote
September 6th, 2017
Verified purchase

Received in a timely manner despite hurricane Harvey! Great service! Thank you I will shop with you again.

Thumbnail of user estherg35
1 review
3 helpful votes
March 21st, 2018
Verified purchase

My experience with Mulberry Muse was delightful. The next day delivery was even better. I am looking forward to future puchases!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user sarahg652
Sarah G.

How do I know I can trust these reviews about Muse Boutique Outlet?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Muse Boutique Outlet?