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Overview

How would you rate Multicom Store?
Top Positive Review

“Very straightforward site”

Tamer A.
8/7/20

Very straightforward site. Easy ordering process. You can estimate taxes and shipping before you checkout. Exceptional Price:-). Shipping via USPS took more than a week, but it was free.

Top Critical Review

“Delivery shipped ground instead of 2 day as requested”

Kenneth S.
10/16/18

Delivery shipped ground instead of 2 day as requested. Shipping charge was refunded but item was needed in a time-sensitive situation.

Reviews (49)

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Reviews from Related Businesses

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Tamer A.
1 review
0 helpful votes
August 7th, 2020
Verified purchase

Very straightforward site. Easy ordering process. You can estimate taxes and shipping before you checkout. Exceptional Price:-).
Shipping via USPS took more than a week, but it was free.

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Jerry F.
1 review
0 helpful votes
August 8th, 2019
Verified purchase

After the initial review Multicom contacted me to resolve the issue. They were great to work with and understood my concern. They refunded the entire expedited shipping cost which far exceeded the cost of the parts. They volunteered to do this even though I never requested a refund or rebate of any kind. They have proven to be genuinely concerned with customer satisfaction and have earned my trust and loyalty.

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Shawn C.
1 review
0 helpful votes
June 9th, 2020
Verified purchase

Great price. Your website isn't set up for general customers. It's focused on corporate partners. But, I found what I was looking for and the price was right.

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Robin L.
4 reviews
0 helpful votes
April 19th, 2020
Verified purchase

Site is easy to navigate-very user friendly. I found what I was looking for in seconds, & the price was outstanding!

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Tina L.
3 reviews
1 helpful vote
June 12th, 2019
Verified purchase

There was a delay in the overnight shipping that I had requested but they delivered it as quickly as possible and adjusted my delivery payment for the trouble. Very good customer service.

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Kurt D.
1 review
0 helpful votes
July 31st, 2017
Verified purchase

Was able to find what I needed at a lower price than any other competitor even when shipping was calculated. Great experience.

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Nicholas A.
1 review
0 helpful votes
August 6th, 2017
Verified purchase

So far, the modem/router seems to be working but our internet has been in and out. We just switched to a new provider (which is why we purchased our own modem/router) so I do not yet know if this issue is due to a faulty modem/router or an issue with the internet service provider. Despite this potential issue, the product was a fantastic price and the shipping was much faster than expected - arriving in 1 business day.

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Michael E.
1 review
0 helpful votes
October 22nd, 2017
Verified purchase

I purchased a cable modem from multicom. It arrived in a short time frame. It was reconditioned, so I didn't pay much for it. It didn't work. I went to my local Walmart and bought a new modem. No problems. I am very happy with my Walmart purchase.

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michael r.
1 review
1 helpful vote
August 15th, 2017
Verified purchase

Item was exactly what I needed at an unbelievable price. And with free shipping how could I go wrong? Thanks

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Daisy M.
1 review
0 helpful votes
June 28th, 2019
Verified purchase

Thank you for providing such a blessing of a deal on the high quality HDMI cable! With free shipping!! It helps greatly when on a low budget!!!

Thumbnail of user allanf68
Allan F.
1 review
0 helpful votes
July 25th, 2020
Verified purchase

Purchased cable to try it out, checkout was easy, but seller should provide PayPal for ease of payment

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Ron S.
1 review
0 helpful votes
June 14th, 2020
Verified purchase

Product as described and delivery faster than estimated. Tech support had a good handle on my question.

Thumbnail of user kenneths224
Kenneth S.
1 review
2 helpful votes
October 16th, 2018
Verified purchase

Delivery shipped ground instead of 2 day as requested. Shipping charge was refunded but item was needed in a time-sensitive situation.

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Cathy T.
1 review
0 helpful votes
May 15th, 2016
Verified purchase

So far, so good. Nice efficient checkout, easy to find product I wanted whilst shopping as well. Thanks

Thumbnail of user calvinw27
Calvin W.
1 review
0 helpful votes
March 24th, 2016
Verified purchase

Stupid to have a $10 min, and sell an item for $9.95. Also you shipping charge is way too high -- USPS priority would be much cheaper.

Thumbnail of user sonalallb
Sonalall B.
1 review
0 helpful votes
August 17th, 2019
Verified purchase

I got myself a cable modem for 17 dollars delivered. However it does not have a wifi password. 10 dollars a mo th to rent from the companyy.

Thumbnail of user rudolphm16
Rudolph M.
1 review
1 helpful vote
September 18th, 2018
Verified purchase

Ups said customer name or address incorrect. Took hour of my time to discover issue and to correct. Still don't know what problem was. But received package 4 days late.

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Marrina B.
1 review
0 helpful votes
August 13th, 2017
Verified purchase

The first time order stuff from this website, everthing goes well so far, hopefully the modem works well for my internet service when I receive it later!

Thumbnail of user aaronb140
Aaron B.
1 review
0 helpful votes
September 16th, 2017
Verified purchase

Not sure how carrier classified my home address as a business? Regardless I'm guessing UPS was lazy to deliver it they said business closed but no note on my door...

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Monte M.
1 review
0 helpful votes
October 18th, 2016
Verified purchase

Have not been able to set up modem yet. Recommend delaying functional satisfaction inquiry by 1-2 weeks. At this time, unknown if device is even functional at all or not.

Thumbnail of user joshuac141
Joshua C.
1 review
1 helpful vote
September 7th, 2018
Verified purchase

I'm please with your prices, free shipping and ease of transaction. Looking forward to getting my product and testing it out.

Thumbnail of user chinmayas
Chinmaya S.
1 review
0 helpful votes
December 16th, 2018
Verified purchase

Please allow customers to leave 'shipping notes'. Some carriers don't leave the package at door and take it back.

Thumbnail of user rhiannons11
Rhiannon S.
1 review
0 helpful votes
May 1st, 2019
Verified purchase

Good items for good prices and the check out process helps you along if you are inexperienced with electronic purchases.

Thumbnail of user dorothyd96
Dorothy d.
1 review
0 helpful votes
January 2nd, 2019
Verified purchase

Received item and satisfied with service, the phone call from the rep. after i place the order was a plus.

Thumbnail of user stephene43
Stephen E.
2 reviews
0 helpful votes
July 28th, 2018
Verified purchase

Accurate search parameters to include full name of manufacturer and cord number as stamped onto the cord. Yay for simplicity! I found what I needed quickly and accurately. thx

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4.6
49 reviews