Mountain Area Recommended Contractors, LLC

Terrible workmanship and the worst experience with a contractor we have ever had. Worse in every way than we ever could have imagined. Mountain Area Recommended Contractors presented as a Licensed General Contractor. They do not appear to be licensed as a General Contractor. The concrete job was to be 30 feet X 30 feet. They only poured 29 feet by 23 feet. The concrete was poured on newly excavated red clay; no gravel base was poured. Greg Staffins, owner, said this is because gravel is in the concrete mix, so no need to put gravel base. The finish was very rough and uneven, with gravel sticking out the top of the finished pad more than 1". Worker bootprints were in the concrete. Their solution was to grind down the uneven areas and pour a thin surface coat of concrete over the concrete. When we addressed the unsatisfactory nature of this job, Greg told his crew to pack up and leave and not finish the job. We had to sweet talk them to stay and finish up the other projects they were working on. The drainage was also messed up so badly that the first rainstorm that happened after they excavated and poured the pad our house flooded. I had to dig trenches to get the water to drain away from the house. We are having to hire another contractor to deal with this problem. We have had several concrete experts look at the finished pad and they all agree it is one of the worst jobs they have ever seen. They do not anticipate the concrete repair (surface coat of concrete) will last. Mountain Area Recommended Contractors, LLC also installed a retaining wall. After one month, the retaining wall is already shifting/leaning and two inspectors have confirmed that the retaining wall needs replaced or it could be a danger when it fails completely. The retaining wall was built without any draining system, so water is already causing the wall to shift and bulge. I will never use Mountain Area Recommended Contractors, LLC, or Greg Staffins, again. It has been the worst experience we have ever had with any contractor or worker. They present as professional with business brochures, nice shiny trucks with their logo, and talk about how excellent they are. Our experience has been horrible and we are having to pay to have most of the work redone, as well as fix additional problems that they caused.