MrTakeOutBags has a rating of 4.7 stars from 6,553 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MrTakeOutBags most frequently mention customer service, shopping experience, and shipping costs. MrTakeOutBags ranks 1st among Restaurant Supply sites.
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I just spoke with John on your customer service line. It was refreshing to speak with someone so honest. I was going to seek a vendor that offered free or discounted shipping to wholesales clients but for this first order I make, I've decided to go with you after all. I'll likely seek a supplier who offers better pricing on shipping, but due to John's excellent customer service, I place the order with MrTakeOutBags. Thanks John!
The salespeople you talk to have no idea what they're doing. I had a guy named Patrick tell me I could print a design on a box; then I went out and had a design custom made for the box and brought it back to this company. Then Patrick realized it wasn't possible to print a design on the box. So yeah, thanks for wasting my time and money. I left a message for a supervisor and no one ever returned my call. Avoid this bull$#*! company.
I just spoke with John on your customer service line. It was refreshing to speak with someone so honest. I was going to seek a vendor that offered free or discounted shipping to wholesales clients but for this first order I make, I've decided to go with you after all. I'll likely seek a supplier who offers better pricing on shipping, but due to John's excellent customer service, I place the order with MrTakeOutBags. Thanks John!
I spoke with 2 different people regarding orders and shipping during the whole covid19 pandemic. Instead of being stressed, they were personable and gave me GREAT customer service: they were cordial, kind, understanding and friendly. It was a pleasure to work with this company, their demeanor indicates a great level of professionalism and care for what they do. Thank you so much for being amazing.
Had to contact customer service for something that didn't end up being MrTakeoutbags fault and I was still treated with so much respect and urgency. Truly a class act!
SO FAR SO GOOD! Excited to see how the timing works out for shipping - you may have just won yourself a forever customer!
Drew and Julia are the absolute best! They are super personable, professional and knowledgeable. They always make sure all my needs are met and within a timely fashion. I can't ask for a better company to work with for all my paper good needs!
Products used:
To go bags
everything was nice and easy
I'm super pleased with everything! And this right here just adds to it, so thank you. I ordered boxes from you a couple years ago and couldn't find my order sheet (I'm a home business and a lil on a slow side, hopefully that changes) So I ended up having to order from someone else. I know times right now are hard, but I was sent the wrong product and trying to get in touch with someone either over the phone, email, or FB...was challenging to say the least. So your follow up is refreshing, thank you! Have a wonderful day! Be Safe :)
Great products, friendly staff. Didn't need to call anyone this time as order was easy to make online,but in the past, they were very helpful and kind.
Easy site to use! Even easier when you're a return customer! Thank you. Great product--coffee cups for the office.
Easy to search items and find what I need. Shopping on line made super easy! Will purchase from again.
I'm glad I ordered your boxes for my handmade chocolates, loved the color and size... can't wait to show them to my customers
Amazing service. Talked to one of the owners and he was fantastic. They have all my business now from now on! Great family business
My husband is just an amateur bread maker and wanted bags when he gave bread to neighbors. We didn't need this many, but the price was comparable to packs of 20 at other locations. So we bought 500 and will have enough for life!!
Customer service thought they were out of stock, but then double checked and helped me find the last case of what I needed!
I contacted customer support to help with the shipping price and they said it was fedex and nothing could be done. After I ordered they were able to adjust though, so now it's taken care of and I'm a happy customer! Thanks for your help post checkout!
First time customer. So far so good. Have not been able to find the green tamper evident labels elsewhere.
The customer service representative went out of her way to make sure that I would be happy with my purchase, and I very much appreciate the time she took to do so.
Great product, we've gotten compliments doing 2nd party delivery services and using these bags. People like the added precaution of sealed to go bags
ALWAYS a great experience ordering from you all! I wish you all had more coupons/promo codes though. Other than that I love this site and will forever be a loyal customer.
I haven't used the cupcake boxes yet- they are for a upcoming wedding reception and we can't have self serve due to Covid-19, these will work great, they can see which cupcake it is, and grab and go with out any issues!
It was easy to shop on this site. The search tool actually found the item I needed. Easy checkout. I appreciate the follow up emails regarding my order and shipping
I called in my order and spoke with Drew who was very patient with me. About 5 minutes after I placed my order I received a call from Jaime in accounting. She stated that they were out of stock on the item I wanted, and instead of waiting for my order to come from a different warehouse, she has a comparable item that she could offer me. I'm glad she called she called me back and told me about all the different colors they have. I now have future ideas with all the fun colors! Thanks!
First time to order. Question with shipping. Called, Patrick was great. Great Transaction. Thank you
Return customer - great service. Easy to navigate site. From one family owned business to another, keep up the good work. Happy Thanksgiving !
I love working with Mr. Take Out Bags. The website it easy to order from. My products always show up on time, well packaged, and exactly what I have ordered.
Always a great experience. My only complaint is the price of shipping, but I understand that cannot be avoided.
Storefront, MrTakeOutBags: Extensive selection of food service packaging boxes, bags, tissue, food wrap, and custom printed takeout packaging. Same Day Shipping, Wholesale Pricing, Exceptional Customer Service.