• MrTakeOutBags

MrTakeOutBags

Overview

MrTakeOutBags has a rating of 4.7 stars from 6,553 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MrTakeOutBags most frequently mention customer service, shopping experience, and shipping costs. MrTakeOutBags ranks 1st among Restaurant Supply sites.

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What reviewers want you to know

Positive highlights

  • You have the quickest delivery time and great customer service!!

Critical highlights

No critical highlights yet

How would you rate MrTakeOutBags?
Top Positive Review

“I just spoke with John on your customer service line”

Robbie S.
3/16/20

I just spoke with John on your customer service line. It was refreshing to speak with someone so honest. I was going to seek a vendor that offered free or discounted shipping to wholesales clients but for this first order I make, I've decided to go with you after all. I'll likely seek a supplier who offers better pricing on shipping, but due to John's excellent customer service, I place the order with MrTakeOutBags. Thanks John!

Top Critical Review

“Idiot sales people”

Aaron D.
11/18/20

The salespeople you talk to have no idea what they're doing. I had a guy named Patrick tell me I could print a design on a box; then I went out and had a design custom made for the box and brought it back to this company. Then Patrick realized it wasn't possible to print a design on the box. So yeah, thanks for wasting my time and money. I left a message for a supervisor and no one ever returned my call. Avoid this bull$#*! company.

Reviews (6,553)

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Reviews that mention popular keywords

customer service (28)
Thumbnail of user robbies46
Robbie S.
1 review
0 helpful votes
March 16th, 2020
Verified purchase

I just spoke with John on your customer service line. It was refreshing to speak with someone so honest. I was going to seek a vendor that offered free or discounted shipping to wholesales clients but for this first order I make, I've decided to go with you after all. I'll likely seek a supplier who offers better pricing on shipping, but due to John's excellent customer service, I place the order with MrTakeOutBags. Thanks John!

Thumbnail of user melissac2640
melissa c.
1 review
0 helpful votes
May 29th, 2020
Verified purchase

I spoke with 2 different people regarding orders and shipping during the whole covid19 pandemic. Instead of being stressed, they were personable and gave me GREAT customer service: they were cordial, kind, understanding and friendly. It was a pleasure to work with this company, their demeanor indicates a great level of professionalism and care for what they do. Thank you so much for being amazing.

Thumbnail of user jenniferl407
Jennifer L.
1 review
0 helpful votes
August 27th, 2020
Verified purchase

Had to contact customer service for something that didn't end up being MrTakeoutbags fault and I was still treated with so much respect and urgency. Truly a class act!

Thumbnail of user jenniferc1761
Jennifer C.
1 review
0 helpful votes
August 15th, 2020
Verified purchase

SO FAR SO GOOD! Excited to see how the timing works out for shipping - you may have just won yourself a forever customer!

Thumbnail of user danac280
1 review
0 helpful votes
September 11th, 2020

Drew and Julia are the absolute best! They are super personable, professional and knowledgeable. They always make sure all my needs are met and within a timely fashion. I can't ask for a better company to work with for all my paper good needs!

Products used:
To go bags

Service
Value
Shipping
Returns
Quality
Thumbnail of user paulaw87
Paula W.
1 review
0 helpful votes
May 26th, 2020
Verified purchase

everything was nice and easy
I'm super pleased with everything! And this right here just adds to it, so thank you. I ordered boxes from you a couple years ago and couldn't find my order sheet (I'm a home business and a lil on a slow side, hopefully that changes) So I ended up having to order from someone else. I know times right now are hard, but I was sent the wrong product and trying to get in touch with someone either over the phone, email, or FB...was challenging to say the least. So your follow up is refreshing, thank you! Have a wonderful day! Be Safe :)

Thumbnail of user jennifers1624
Jennifer S.
1 review
0 helpful votes
May 11th, 2020
Verified purchase

Great products, friendly staff. Didn't need to call anyone this time as order was easy to make online,but in the past, they were very helpful and kind.

Thumbnail of user idab47
Ida B.
1 review
0 helpful votes
March 11th, 2020
Verified purchase

Easy site to use! Even easier when you're a return customer! Thank you. Great product--coffee cups for the office.

Thumbnail of user donnac880
Donna C.
1 review
0 helpful votes
May 31st, 2020
Verified purchase

Easy to search items and find what I need. Shopping on line made super easy! Will purchase from again.

Thumbnail of user maym54
1 review
0 helpful votes
April 13th, 2020

I'm glad I ordered your boxes for my handmade chocolates, loved the color and size... can't wait to show them to my customers

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Myong M.
1 review
0 helpful votes
August 21st, 2020
Verified purchase

Amazing service. Talked to one of the owners and he was fantastic. They have all my business now from now on! Great family business

Thumbnail of user andreah287
Andrea H.
1 review
0 helpful votes
January 30th, 2020
Verified purchase

My husband is just an amateur bread maker and wanted bags when he gave bread to neighbors. We didn't need this many, but the price was comparable to packs of 20 at other locations. So we bought 500 and will have enough for life!!

Thumbnail of user lindseyh335
Lindsey H.
1 review
0 helpful votes
May 23rd, 2020
Verified purchase

Customer service thought they were out of stock, but then double checked and helped me find the last case of what I needed!

Thumbnail of user kirstyns1
kirstyn s.
1 review
0 helpful votes
July 1st, 2020
Verified purchase

I contacted customer support to help with the shipping price and they said it was fedex and nothing could be done. After I ordered they were able to adjust though, so now it's taken care of and I'm a happy customer! Thanks for your help post checkout!

Thumbnail of user anthonyc489
Anthony C.
2 reviews
0 helpful votes
August 5th, 2020
Verified purchase

First time customer. So far so good. Have not been able to find the green tamper evident labels elsewhere.

Thumbnail of user babuo
Babu O.
1 review
0 helpful votes
April 30th, 2020
Verified purchase

The customer service representative went out of her way to make sure that I would be happy with my purchase, and I very much appreciate the time she took to do so.

Thumbnail of user stephenf1522
Stephen F.
1 review
0 helpful votes
July 11th, 2020
Verified purchase

Great product, we've gotten compliments doing 2nd party delivery services and using these bags. People like the added precaution of sealed to go bags

Thumbnail of user christinal350
Christina L.
1 review
0 helpful votes
August 6th, 2020
Verified purchase

ALWAYS a great experience ordering from you all! I wish you all had more coupons/promo codes though. Other than that I love this site and will forever be a loyal customer.

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Taunja E.
1 review
0 helpful votes
June 8th, 2020
Verified purchase

I haven't used the cupcake boxes yet- they are for a upcoming wedding reception and we can't have self serve due to Covid-19, these will work great, they can see which cupcake it is, and grab and go with out any issues!

Thumbnail of user carolinep45
Caroline P.
2 reviews
0 helpful votes
May 28th, 2020
Verified purchase

It was easy to shop on this site. The search tool actually found the item I needed. Easy checkout. I appreciate the follow up emails regarding my order and shipping

Thumbnail of user staceyp83
1 review
0 helpful votes
November 13th, 2019

I called in my order and spoke with Drew who was very patient with me. About 5 minutes after I placed my order I received a call from Jaime in accounting. She stated that they were out of stock on the item I wanted, and instead of waiting for my order to come from a different warehouse, she has a comparable item that she could offer me. I'm glad she called she called me back and told me about all the different colors they have. I now have future ideas with all the fun colors! Thanks!

Thumbnail of user leticiam61
Leticia M.
1 review
0 helpful votes
August 7th, 2020
Verified purchase

First time to order. Question with shipping. Called, Patrick was great. Great Transaction. Thank you

Thumbnail of user domenicm8
Domenic M.
1 review
0 helpful votes
November 27th, 2019
Verified purchase

Return customer - great service. Easy to navigate site. From one family owned business to another, keep up the good work. Happy Thanksgiving !

Thumbnail of user bethw153
Beth W.
1 review
0 helpful votes
August 2nd, 2019
Verified purchase

I love working with Mr. Take Out Bags. The website it easy to order from. My products always show up on time, well packaged, and exactly what I have ordered.

Thumbnail of user charityo2
Charity O.
1 review
0 helpful votes
July 8th, 2019
Verified purchase

Always a great experience. My only complaint is the price of shipping, but I understand that cannot be avoided.

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From the business

Storefront, MrTakeOutBags: Extensive selection of food service packaging boxes, bags, tissue, food wrap, and custom printed takeout packaging. Same Day Shipping, Wholesale Pricing, Exceptional Customer Service.

Company Representative

Thumbnail of user jeffh636
Jeff H.

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