• MrTakeOutBags

MrTakeOutBags

Overview

MrTakeOutBags has a rating of 4.7 stars from 6,553 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MrTakeOutBags most frequently mention customer service, shopping experience, and shipping costs. MrTakeOutBags ranks 1st among Restaurant Supply sites.

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What reviewers want you to know

Positive highlights

  • You have the quickest delivery time and great customer service!!

Critical highlights

No critical highlights yet

How would you rate MrTakeOutBags?
Top Positive Review

“I just spoke with John on your customer service line”

Robbie S.
3/16/20

I just spoke with John on your customer service line. It was refreshing to speak with someone so honest. I was going to seek a vendor that offered free or discounted shipping to wholesales clients but for this first order I make, I've decided to go with you after all. I'll likely seek a supplier who offers better pricing on shipping, but due to John's excellent customer service, I place the order with MrTakeOutBags. Thanks John!

Top Critical Review

“Idiot sales people”

Aaron D.
11/18/20

The salespeople you talk to have no idea what they're doing. I had a guy named Patrick tell me I could print a design on a box; then I went out and had a design custom made for the box and brought it back to this company. Then Patrick realized it wasn't possible to print a design on the box. So yeah, thanks for wasting my time and money. I left a message for a supervisor and no one ever returned my call. Avoid this bull$#*! company.

Reviews (6,553)

Rating

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Reviews that mention popular keywords

customer service (28)
Thumbnail of user peterc799
1 review
0 helpful votes
August 15th, 2020

Drew, Julia, and the rest of the Mr. TakeoutBags team have been a blessing. They are great communicators and give us personal, 1-on-1 service that makes us feel important and that our needs are genuinely being listened to. We purchased both boxes and bags from them and the quality is nothing short of excellent. 5/5 would recommend

Products used:
Custom printed & branded boxes and bags for takeout and delivery.

Service
Value
Shipping
Quality
Thumbnail of user lynnm629
LYNN M.
1 review
1 helpful vote
August 20th, 2020
Verified purchase

Your custom bag video gives very little info and I could not find any pricing for printed bags on the website.

Thumbnail of user chefr
Chef R.
1 review
0 helpful votes
May 21st, 2020
Verified purchase

I called to speak with sales about other products, and made an appointment so that they call me back next day at 1:00 pm. They never did.

Thumbnail of user jenniferm1349
Jennifer M.
1 review
0 helpful votes
November 12th, 2019
Verified purchase

Overall, my experience has been good. Boxes came quickly and quality is good. They did appear a bit different in person than on the website but still acceptable.

Thumbnail of user megr26
Meg R.
1 review
0 helpful votes
June 15th, 2020
Verified purchase

Extremely satisfied. It just took longer than expected. Really happy with the service and product. Will be ordering again!

Thumbnail of user danielp280
Daniel P.
1 review
0 helpful votes
August 29th, 2016
Verified purchase

One complaint... box sizes aren't obvious between width x length x height

I felt challenged to make sure I have the right box size on my gable boxes.

Thumbnail of user rutha54
Ruth A.
5 reviews
1 helpful vote
November 8th, 2018
Verified purchase

this is my second order with MrTakeOut and i love the products and am so happy to have found you! wanting to be more enviro friendly!!

Thumbnail of user bridgetw53
Bridget W.
1 review
0 helpful votes
August 10th, 2020
Verified purchase

Adding to the cart is easy. It is the checkout process that needs some help. When updating info the resulting page isn't still in checkout, but back to shopping. I'm in checkout and want to update MyAccount from there -not from shopping.

Thumbnail of user markm754
Mark M.
1 review
0 helpful votes
December 21st, 2016
Verified purchase

Shipping cost was exorbitant. It said it would ship from Pa warehouse and I live in Pa. If I wasn't in a hurry, I would look around more to find a less expensive alternative.

Thumbnail of user tracya122
Tracy A.
1 review
0 helpful votes
November 18th, 2019
Verified purchase

The website is easy to navigate and reorder. The sealable bags are of fairly consistent quality, & are great for our delivery orders, so customers know that their food has not been tampered with.

Thumbnail of user heidif74
Heidi F.
1 review
0 helpful votes
January 19th, 2020
Verified purchase

Too hard toggling btwn pages -- this is for personal use and had to go back and forth from original home address to spouses business address and then directions weren't clear in re to how to proceed, so I was like a rat in a maze clicking for cheese, just clicking until it lined up and you let me proceed

Thumbnail of user lesliea92
Leslie A.
1 review
0 helpful votes
September 18th, 2019
Verified purchase

it was great and easy to use. I was disappointed you don't have better shipping rates for businesses though. My cost went up by 1/3 the total in the last step.

Thumbnail of user tobyr45
Toby R.
1 review
0 helpful votes
May 15th, 2020
Verified purchase

Pleased with order however a couple boxes did have black marks from the plastic
Packaging Which had black stuff on it.

Thumbnail of user christiey2
Christie Y.
1 review
0 helpful votes
August 28th, 2020
Verified purchase

At this time it's hard to find hard cups holders, those bags from Mrtakeout is very convenient for 2 cups takeout and cheaper, will recommend to my friends!

Thumbnail of user berta17
BERT A.
1 review
0 helpful votes
September 26th, 2017
Verified purchase

A little confusing. I am surprised by the amount of the shipping charge whcih is almost as much as the product I am buying. Does not seem right.

Thumbnail of user jeffreyw89
Jeffrey W.
1 review
0 helpful votes
October 27th, 2017
Verified purchase

Your products are very expensive. I am done with your business after this order. I was spending $1000 a year on boxes through you and think I just found a new supplier for these purchased items at half the price, just like with the boxes and free shipping over $200. I am not complaining, I am just being a frugal business person. I wish you would lower your pricing to match other companies.

Thumbnail of user eugeniar4
Eugenia R.
1 review
0 helpful votes
November 14th, 2017
Verified purchase

First time buyer...your shipping charges are extreme, especially if there is not a rush. Lower cost options for slower delivery times would be appreciated.

Thumbnail of user alinal8
Alina L.
1 review
0 helpful votes
February 20th, 2016
Verified purchase

good stuff. It's kind of difficult to really see what I am getting and with a $40 shipping fee I am a bit nervous my purchase will work as described.

Thumbnail of user jillj55
Jill j.
1 review
0 helpful votes
February 18th, 2018
Verified purchase

would love to add to cart and keep shopping from where i left off as well as have an option for free shipping depending on membership.

Thumbnail of user heathert70
Heather T.
1 review
0 helpful votes
October 27th, 2018
Verified purchase

Pretty excited about your prices, but I put a coupon code in, then my shipping cost went up. I just pray they get here in time!

Thumbnail of user cyndeej
Cyndee J.
1 review
0 helpful votes
July 2nd, 2017
Verified purchase

Easy check out., thought shipping charges were high. maybe postal services with it fits in the box one price?

Thumbnail of user ralfk2
Ralf K.
1 review
0 helpful votes
November 1st, 2016
Verified purchase

Why is it that after I log in, it still prompts me to login again when I try to view order history?? Very annoying.

Thumbnail of user dawnh133
Dawn H.
1 review
0 helpful votes
February 16th, 2016
Verified purchase

I love the products and have been using them for several years but I have just now set up an account.

Thumbnail of user cheriec15
Cherie C.
1 review
0 helpful votes
October 12th, 2017
Verified purchase

Estimate shipping was $62, go to checkout and shipping is $76. Shipping is a bit high. Wouldn't mind a slower shipping option for much lower shipping costs. Shipping was very fast this time. Thanks

Thumbnail of user carolt130
Carol T.
1 review
0 helpful votes
October 12th, 2017
Verified purchase

Well organized website, easy to use and find products. Thank you. Wish the shipping cost was lower. At almost 50% of the product cost it makes a big rise in the "price per item". This is tough when shopping for a not-for profit church group.

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From the business

Storefront, MrTakeOutBags: Extensive selection of food service packaging boxes, bags, tissue, food wrap, and custom printed takeout packaging. Same Day Shipping, Wholesale Pricing, Exceptional Customer Service.

Company Representative

Thumbnail of user jeffh636
Jeff H.

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