• Mr. Rebates

Mr. Rebates

Overview

Mr. Rebates has a rating of 3.18 stars from 38 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mr. Rebates most frequently mention customer service. Mr. Rebates ranks 14th among Cash Back sites.

  • Service
    6
  • Value
    4
  • Shipping
    2
  • Returns
    1
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
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Neutral
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What reviewers want you to know

Positive highlights

  • I only sent my inquiry to the customer service once, on a Friday.

Critical highlights

No critical highlights yet

How would you rate Mr. Rebates?
Top Positive Review

“www.mr-rebate.com - perfect way to save $ and get cashback”

vitaliy s.
1/12/19

I've been using www.mr-rebate.com since 2009 and got plenty of $ back. Recommending to everyone. Every time i wantto purchase something from ebay, amazon or any other online store i first go to mr-rebate.com and after i get redirected to official site and they track my purchases. Few weeks after i get rebate to my account.

Top Critical Review

“I believe they missed my big cashback for well-known reason.”

Qi Z.
10/27/22

My order from Lenovo at 11/20/2022, which should give me 112.40 dollars cashback, was recorded by this website as 0 dollars after 8 days. It is ridiculous, my correct order number is still tracked by them. The fact is that I did place the similar orders with other competitors, like TopCashBack, Befrugal and Racuten during almost the same time, all of these three posted my CashBack within 48 hours after my Lenovo orders placed. Right now is Oct 29th, 2022. After 24 hours I post this review, my missing cashback of 112.40 was successfully posted to my mr. Rebates account. Anyway, there is nothing lost now. Thanks!

Reviews (38)

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Reviews that mention popular keywords

customer service (8)
Thumbnail of user nkg1
1 review
0 helpful votes
November 27th, 2020

I have not received a single rebate for my purchases. MrRebates has overly sensitive restrictions.
1. Can't have any windows open except MrRebates.com.
2. Can't have previously signed onto your store account, loaded your cart so that checkout is done via MrRebates and signed out of store account. ALL shopping activities have to be via MrRebates: store account signing, load cart, checkout. Orherwise, no rebate.
3. MrRebates will not work with Firefox, Chrome, Edge to get rebates under Windows 10. Used 3 different Windiws 10 laptops and MrRebates failed all 3 and all 3 search engines.

Thumbnail of user dum27
3 reviews
14 helpful votes
April 9th, 2016

Many of my purchases through MrRebates do not show up, even after 30 days. So many times I have had to file a claim to get the rebates that should be automatically posted to my account. Amazon is one of the biggest culprits. They are allowed to advertise various rebate promotions but often do not report the cash back transactions to MrRebates.

When I asked MrRebates how Amazon can get away with this, I received this response: "Unfortunately, there are a couple of stores (Amazon and eBay/Half.com) that refuse to consider claims. In order to become affiliates, and therefore offer any cash back to our customers, we have to agree to that condition."

I say it's time to boot these non-complying stores that are reaping huge sales from unsuspecting customers of MrRebates and not coming through with the promised rebates.

Tip for consumers:
Keep track of ALL purchases you make through MrRebates, and periodically check them against your MrRebates account to make sure the rewards have posted. If they have not posted within 30 days, do not hesitate to file a claim for the money that you are entitled to!

Service
Thumbnail of user craigc94
Abby P. – Mr. Rebates Rep

We're sorry that you'v been having such a hard time with your rebates. Please consider contacting customer service so that they can do some troubleshooting.

Thumbnail of user marys106
1 review
6 helpful votes
December 1st, 2013

There is nothing but trouble when you purchase with Mr. Rebates for HSN online shopping. Both my daughter and myself cannot get our rebates when we use HSN. Mr. Rebates tells us we are doing something wrong or it must be our computer. Sounds ridiculous because we use the same computers to purchase from other online merchants and we do get our rebate credit from all of those... I am convinced it is the HSN site because it is the only one we have trouble with.

1 rating was submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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From the business

Mr. Rebates is a one-stop online shopping destination where members can get cash-back from over 2000 stores. On top of the everyday cash-back savings, Mr. Rebates offers thousands of money-saving coupons, sales and deals to save you big money!

Company Representative

Thumbnail of user craigc94
Abby P.

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