• Mr. Costumes

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Mr. Costumes has a rating of 1.6 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. Mr. Costumes ranks 175th among Costumes sites.

How would you rate Mr. Costumes?
Top Positive Review

“The site has different categories of costumes”

Armen B.
7/26/11

The site has different categories of costumes. I ordered a kids costume Friday afternoon. The paiment was done thru secure https: link and all mayor credit cards are accepted. I did not subscribe to the site and I forgot to put my e-mail address in the order page, and was afraid that will be difficult to get prompt tracking and information about the order. I called immediately the 877 number on the page. The response was prompt. They had my order number and added my e-mail address to the order info. The costumer service is Mon to Fri regular EST. The same applies to the shipping. I chose UPS Ground. Because I did not subscribe to the site I did not have means to check track the order online. For that reason Monday I called again. I did not have the order number but only by my name and the costume description my order was found in a less than a minute, and got the tracking information from the representative. Today, Tuesday the costume was delivered to our door. The only reason I rank the site as a cool not I love it is because I do not have extensive experience with them, but I highly recommend the site.

Top Critical Review

“I should have listened to my friend's recommendation...”

Mike H.
10/23/14

I should have listened to my friend's recommendation to buy from vandresses.com because the costume i bought on this website for Christmas was too expensive but cheaply made

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user armenb
85 reviews
395 helpful votes
July 26th, 2011

The site has different categories of costumes. I ordered a kids costume Friday afternoon. The paiment was done thru secure https: link and all mayor credit cards are accepted. I did not subscribe to the site and I forgot to put my e-mail address in the order page, and was afraid that will be difficult to get prompt tracking and information about the order. I called immediately the 877 number on the page. The response was prompt. They had my order number and added my e-mail address to the order info. The costumer service is Mon to Fri regular EST. The same applies to the shipping. I chose UPS Ground. Because I did not subscribe to the site I did not have means to check track the order online. For that reason Monday I called again. I did not have the order number but only by my name and the costume description my order was found in a less than a minute, and got the tracking information from the representative. Today, Tuesday the costume was delivered to our door.
The only reason I rank the site as a cool not I love it is because I do not have extensive experience with them, but I highly recommend the site.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Mr. Costumes is the leading online retailer for quality Halloween Costumes for kids, adults, and everyone in between! View our large selection of Halloween Costumes and accessories today!

How do I know I can trust these reviews about Mr. Costumes?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Mr. Costumes?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business