• Moyer Fine Jewelers

Moyer Fine Jewelers

Overview

Moyer Fine Jewelers has a rating of 4.9 stars from 71 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moyer Fine Jewelers most frequently mention customer service, engagement ring, and price range. Moyer Fine Jewelers ranks 20th among Engagement Rings sites.

What reviewers want you to know

Positive highlights

  • The most impressive aspect of working with Moyer and Fernanda Moore was the customer service.

Critical highlights

No critical highlights yet

How would you rate Moyer Fine Jewelers?
Top Positive Review

“Great place to buy a watch”

Ken J.
5/14/20

I purchased a wonderful IWC Pilot watch from Moyer Fine Jewelers. My sale person was knowledgeable and very kind. He knows watches. He stayed in contact and made sure I was getting the best deal for the watch. I anticipate purchasing many watches from them. They have a wonderful array of fine watches that I enjoy. I totally trust them and their approach to customer service. Great people and great watches. Not the typical snooty watch guys I hate to deal with. Thanks

Reviews (71)

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Reviews that mention popular keywords

customer service (15)
Thumbnail of user kenj178
2 reviews
34 helpful votes
May 14th, 2020

I purchased a wonderful IWC Pilot watch from Moyer Fine Jewelers. My sale person was knowledgeable and very kind. He knows watches. He stayed in contact and made sure I was getting the best deal for the watch. I anticipate purchasing many watches from them. They have a wonderful array of fine watches that I enjoy. I totally trust them and their approach to customer service. Great people and great watches. Not the typical snooty watch guys I hate to deal with. Thanks

Thumbnail of user tonyb215
Tony B.
1 review
17 helpful votes
June 11th, 2015
Verified purchase

We feel at home when shopping at Moyer and the staff truly cares to understand the needs of your purchase. While we had always shopped with Shaun in the past, upon his leaving, there was a seamless transition to our new associate, Fernanda as if we had been working with her from the start. The value and customer service is absolutely the best in the city which is why I continue to send family and clients on a regular basis. We look forward to celebrating more events in the future with you!

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Danya S.
1 review
15 helpful votes
February 17th, 2015
Verified purchase

My fiance and I were very satisfied with our experience at Moyer while purchasing my engagement ring as well as our wedding bands. My fiance is very particular and he was very happy with how my engagement ring turned out, and I am as well! There was never any pressure and we always feel comfortable going into the store. I have received several compliments on my ring already and would definitely highly recommend Moyer Fine Jewelers to anyone shopping for wedding rings.

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Jack H.
4 reviews
13 helpful votes
December 17th, 2016
Verified purchase

Derek Krepper is fantastic to work with. This was an online/telephone sale and my experience could not be any better. I was searching for a Longines Authorized Dealer across the whole US and this was the one that stood out in both customer service and price. I don't have any experience with them in store as I live in another state, but I am sure they are just as wonderful. Consider Moyer Fine Jewelers as your first choice and you will not be disappointed.

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Eric S.
1 review
0 helpful votes
February 13th, 2015
Verified purchase

This young man was a gentleman and true professional. I was not sold on Moyer until I met him. He walked me through every single step of the process. I'm in customer service and give him full marks on his follow up and sales ability. He was available and made it clear that I was not bothering him. I will be back and will send people his way. Thanks Moyer--- she LOVED the earrings.

Eric Scott

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Colleen H.
2 reviews
13 helpful votes
April 15th, 2015
Verified purchase

Moyer was a wonderful experience from my first visit to picking up my wedding band. I visited five other jewelers to compare prices and options. I was very pleased with the value, variety, and employees at Moyer. They had competitive prices and the wedding band that fit my vision! Chrissy was even able to order the band I wanted in a half-eternity style, when it came as a full eternity style.

Thumbnail of user josephs389
Joseph S.
1 review
6 helpful votes
February 18th, 2015
Verified purchase

moyer is an outstanding establishment with excellent customer service and tremendous selection. moyer always has a broad assortment of traditional as well as custom jewelry pieces. the staff are very knowledgeable, courteous, and helpful. i have worked with chrissy many times and would highly recommend her...she has tremendous expertise, is very professional, and has a stellar "eye" for finding just the right piece i need every time...

Thumbnail of user eddiec52
Eddie C.
4 reviews
7 helpful votes
November 14th, 2016
Verified purchase

I visited Moyer Fine Jewelers in October to shop for an engagement ring with my girlfriend.

Our sales person, Derek, helped us find the perfect band and diamond: an Asscher cut diamond on a Tacori Reverse Crescent band. My fiancee loves the ring! Derek was very helpful and informative throughout the process. In comparison with the handful of other jewelers that we visited, Moyer Fine Jewelers on Thatcher Lane was by far the best. I highly recommend them!

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Justin Q.
5 reviews
7 helpful votes
April 2nd, 2015
Verified purchase

From the moment I walked into the store I felt at ease with associates who were looking out for my best interest. They educated me, guided me but ultimately were only satisfied when I was. Fernanda could not have done a better job helping me in my search for the perfect ring. I would not hesitate to refer anyone to work with Fernanda or Moyer's

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Jerardo S.
1 review
10 helpful votes
August 21st, 2015
Verified purchase

My husband and I have made multiple purchases from Moyer and have been very pleased each and every time. We have worked exclusively with Fernanda and she is a pleasure to work with. She is knowledgeable, helpful and prompt with her service and communication. Fernanda is also well-organized; she always remembers our family's special occasions and reaches out appropriately to assist with gifts. She is fantastic and Moyer is a great jeweler!

Thumbnail of user jonk72
Jon K.
3 reviews
11 helpful votes
July 30th, 2015
Verified purchase

Derek is the man! I've purchased my Longines, Tag Heuer, and Breitling watches, as well as my Wolf watch winder from him. He has always been extremely professional, informative, and friendly. Overall, Moyer is an impressive jeweler and the entire staff has always been pleasant and inviting. Definitely recommend for all your fine jewelry purchases - you will not regret the experience.

Thumbnail of user katier77
Katie R.
2 reviews
19 helpful votes
April 18th, 2016
Verified purchase

The store experience at Moyer is one of a kind. The friendly and knowledgeable staff great you when you walk in. They have a great bar upstairs that adds to the overall charm of the store.

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Nick O.
9 reviews
9 helpful votes
April 9th, 2015
Verified purchase

I truly enjoyed the owner being part of my buying purchase. In my eyes, I felt like I spend a lot of money so it was nice how important Dan and Ricky made me feel. I am also an owner where my customers that spend $10,000 might feel like that's a lot and the next guy spends $500,000 and doesn't blink an eye. I noticed with everyone, no matter the size or dollar, everyone was treated equally. Having the mini bar was definitely a plus, I really enjoyed the beer to keep calm :)
I've actually implemented drinks and soft food to our customers now, because of you guys!

Thumbnail of user mikep340
Mike P.
1 review
10 helpful votes
September 16th, 2015
Verified purchase

I was very pleased with the overall experience in my many purchases. I told them what I wanted and they really listened. They did not try and sell me something else. Customer satisfaction is number 1. Thank you

Thumbnail of user cathleenc10
Cathleen C.
1 review
7 helpful votes
June 25th, 2015
Verified purchase

I came into Moyer Fine Jewelers after receiving a $100 corporate gift card. Fernanda was extremely welcoming and helpful and made my shopping experience very enjoyable. The bowls of candy and beer are also a nice shopping touch. I would definitely return.

Thumbnail of user dianed127
Diane D.
1 review
10 helpful votes
February 13th, 2015
Verified purchase

Fernanda made me feel like a part of her inner circle of friends. I showed up looking for my wedding band and left with the best deal I have found in indianapolis on my bands and my fiances and also all seven bridesmaids gifts!!!!! Wonderful service and value and overall experience.

Thumbnail of user petern88
Peter N.
1 review
0 helpful votes
May 1st, 2015
Verified purchase

I searched around and found Moyer by chance .
I knew exactly what I wanted and a fair price which they were good enough to meet. I received the item quickly and without fuss. Great job! Will use them again soon.

Thumbnail of user sandram319
Sandra M.
1 review
6 helpful votes
February 17th, 2015
Verified purchase

Moyer is without a doubt my favorite jewelry store in Indianapolis. It doesn't matter if you are just looking or spending $20 or $20k, you always receive great customer service. The sales people are always friendly and knowledgeable and make each shopping experience a positive one; but my favorite is Chrissy Smith.

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Eric U.
4 reviews
8 helpful votes
February 13th, 2015
Verified purchase

Derek worked with me and showed me a variety of items that were within the price range I was looking to spend. He was very friendly and offered a lot of insight making my decision much easier. Overall...Great Customer Service & experience! I would highy recommend Moyer as well as working with Derek!

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Emily D.
5 reviews
0 helpful votes
February 27th, 2015
Verified purchase

My experience with Moyer was wonderful! I had heard about Moyer through a Bridal Show that I attended, and decided to go to their Bridal Event to look for a wedding band for myself. I was immediately impressed with how lovely the store is, and how much work they had put into their Bridal Event. I worked with Fernanda, who was incredibly friendly and happy to assist me. She did not pressure me to buy or look at anything above my desired price range, which made me feel so comfortable. I can't thank her enough for making that experience so nice for me. I am thrilled with my wedding band that we chose, and would recommend anyone searching for the perfect jewelry piece to shop at Moyer!

Thumbnail of user jenniferg277
Jennifer G.
7 reviews
0 helpful votes
May 24th, 2015
Verified purchase

Derek was very knowledgeable and a pleasure to work with. If I'm ever in the market for another watch, I will contact Derek first.

Thumbnail of user kylet42
Kyle T.
1 review
0 helpful votes
April 6th, 2015
Verified purchase

Fernanda, as well as everyone at Moyer were absolutely phenomenal. They were attentive to what I was looking for and brought in pieces for me to look at in an extremely quick fashion. I would recommend Moyer to anyone who is looking for quality jewelry. They get the best pieces at the best price, while providing magnificent customer service.

Thumbnail of user jamesp394
James P.
21 reviews
1 helpful vote
October 20th, 2015
Verified purchase

Derek did a great job helping me with this sale. I absolutely LOVE the Dior timepiece. I am going to enjoy this watch for many, many years. I will admit that I'm not always the easiest customer, so I want to thank you for working with me on this. If I am ever in the market for another watch, I will for sure check with Moyers.

Thumbnail of user tims284
Tim S.
1 review
0 helpful votes
July 17th, 2015
Verified purchase

Found Moyer online as I was looking for a Tacori engagement ring. I was told it would be impossible by local stores here in Stl MO to meet my time frame. I got a hold of Fernanda and she exceeded my expectations by calling designer, coordinating delivery and getting my wife to be the ring she was not expecting but really wanted. Thank you Fernanda and you have a customer for life.

Thumbnail of user michaelw514
Michael W.
1 review
0 helpful votes
February 2nd, 2015
Verified purchase

We have always had the finest care from everyone at Moyer's. It's just a pleasure being a customer and friend to this establishment. GREAT service and so friendly. Thanks! We appreciate everyone going the extra mile for us.

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