• Meals On Wheels

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Overview

Meals On Wheels has a rating of 1.83 stars from 67 reviews, indicating that most customers are generally dissatisfied with their purchases. Meals On Wheels ranks 136th among Food Delivery sites.

  • Service
    25
  • Value
    24
  • Shipping
    12
  • Returns
    7
  • Quality
    24
Positive reviews (last 12 months): 7.1%
Positive
1
Neutral
1
Negative
12
14
See all photos
How would you rate Meals On Wheels?
Top Positive Review

“A Senior who receives MOW”

Eddie P.
2/14/23

I'm writing in respond for my friends mother at 90 years old who is a receiver of this service and she wants to thank the wonderful fellas that bring her meals to her front door out. She also wants to share with everyone her creative ideas using recycled food trays she gets daily as meals are served. It's keeps her motivated doing her art projects because it's keeps the mind healthy and strong. Thank you to everyone at Meals on Wheels for the wonderful service.

Top Critical Review

“Meals on Wheels Newport News”

Christine H.
1/9/24

Meals On Wheels food is no longer edible. Meals of thin chicken breast and pork chops are overcooked and dry and hard to cut and eat. Noodles are so overcooked could be described as "good for wallpaper hanging" Veggies overcooked, some out of cans uncooked. Occasionally get good food that appears left over from perhaps city or state function and donated to MOW, then to us delivered in crumbling appearance. It was once better. Today I stopped my donation. Will look for better help source. Delivered and paper or plastic bags with some time spills occurs.

Reviews (67)

Rating

Timeframe

Other

Thumbnail of user laurap44
4 reviews
30 helpful votes
January 1st, 2019

Review 1: the people who work there are fine and helpful. However, the volunteers who deliver are low quality people. Meals show up about 50 % of the time. Not good if you are dependent on this service. Today is New Years Day. No delivery arrived yesterday, so nothing to eat today. Tomorrow is Wednesday. THey don't deliver on Wednesday. Usually you get a frozen meal for Wednesday before Wednesday arrives. So, I guess I won't eat tomorrow either.
One day, someone came, rang my door bell once. I was in the livingroom about 8 feet from the door. I went to the door struggling because it is hard to walk. When I got to the door, she was at the end of the street about to turn. I tried to hail her to no avail. At least that was earlier in the day. I called senior plus. They were able to send a deliverer from next town over. They contacted my actual deliverer said "I'm done. I'm going home". Not impressed.
Review 2: I just upgraded the stars because I am impressed they deliver despite almost no resources. They say they give 30% daily requirement of protein. Not true. Not all meals have protein. 30% is not enough. I am always hungry. For a long time I had nothing to eat on weekends. That was hard. But now they are delivering frozen meals for me to eat on weekends.
Today my meal fell on the floor. None of it was rescued. So I will not eat today. They are doing what they can within resources available.

Thumbnail of user jaquiem
46 reviews
309 helpful votes
September 27th, 2018

Really helped my granny a lot during some months she was on this service and during which time I could not run lunch over to her and Doordash was getting way too expensive. Some of the volunteers aren't very sunny or well-dispositioned, but the service itself was a god-send.

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