• MovingHelp

MovingHelp

Overview

MovingHelp has a rating of 1.61 stars from 388 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MovingHelp most frequently mention customer service, phone number, and credit card problems. MovingHelp ranks 238th among Moving Service sites.

  • Service
    97
  • Value
    93
  • Shipping
    50
  • Returns
    55
  • Quality
    84

This company does not typically respond to reviews

Positive reviews (last 12 months): 10.5%
Positive
2
Neutral
0
Negative
17
151
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • This is a call that should be heard by the business world, in regards to the rudest customer service call, EVER!
  • I attempted to request a refund BUT... movinghelp.com has no listed phone number.
How would you rate MovingHelp?
Top Positive Review

“Moving Champion”

eileen d.
10/26/23

Great company. Arrived early and kept in touch via texts. We had them here for a small job. It did not take long and they were very pleasant.

Top Critical Review

“Divine Transition”

Diane D.
9/19/23

Don't use this moving company, Divine Transition. They literally threw my merchandise in my storage unit breaking a table and lamp. I also overpaid them $80.00. I paid both movers $120.00 each and bought them dinner. I was also told to pay cash after the initial pay code amount of $165.95 I sent a text immediately after they left and they asked if I had cash app to deposit them I've heard nothing since. They can't be located and they should be banned immediately. Thank you for your time. Diane

Reviews (388)

Rating

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Reviews that mention popular keywords

customer service (72) phone number (25) credit card (18) payment code (9) service provider (12)
Thumbnail of user eileend43
3 reviews
14 helpful votes
October 26th, 2023

Great company. Arrived early and kept in touch via texts. We had them here for a small job. It did not take long and they were very pleasant.

Thumbnail of user ruthanneh7
1 review
0 helpful votes
June 3rd, 2023

This moving service was absolutely excellent! I booked through U-Haul, and it was so extremely easy. The guys were running a little bit behind, but they let me know right away and it didn't hurt the move at all! They moved my roommate and myself out of our apartment, carried her stuff to her new location and put my stuff in my separate location! They were so helpful, so strong and amazing I would strongly recommend this moving service.

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Thumbnail of user katherinem164
1 review
0 helpful votes
October 2nd, 2018

So, me and my family have had numerous moving companies move us around here in Denver within the past three years and they've literally always sucked, so we tried moving helpers for the first time and we used a company called Enermost Matters Moving, and let me tell you that I can't speak for any of the other moving companies listed on moving helpers, but these guy's were absolutely amazing as they moved our four bedroom home into a U-Haul truck beautifully, and efficiently as well, and were so careful of our items and were polite and friendly as they even cleaned oil stains off of my garage floor on their hands and knees, but also took out all of our trash for us and were just the best to the point that I had to leave my first positive moving review ever, and so I absolutely recommend these guy's to anyone to move them as we will use them for every future move from now on. Thanks, Kathy M.

Thumbnail of user tammyc829
2 reviews
0 helpful votes
July 18th, 2022

Very friendly and understanding move with a giant breed pup. My pup wanted to stay in a box and lay down whenever they put a box together she'd climb in.we would have to take her out. Thats why it was a fun move they made it easy for her to be less stress. They packaged all the items with care. Sorry i dont have pictures of this those would make anyone smile. Thank you.

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Thumbnail of user barbaraf1268
1 review
0 helpful votes
November 24th, 2021
Verified purchase

Smooth move for us with Salers Moving company from Poughkeepsie, NY! Ben and Marquez were super friendly and helpful. I asked for a piece of furniture to be moved twice because I couldn't make up my mind where I wanted it, and they didn't mind at all. It's not often you meet a professional team like these workers. I'm keeping this phone number for future moves. Five stars for this company!

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Thumbnail of user ejt2
1 review
0 helpful votes
November 25th, 2018

Amazing deal and company. They really live up to their name and were really fast with the loading and unloading of the items. Very generous and always asked questions before doing any sort of action. I would recommend using them again if I ever needed to move again.

Thumbnail of user carolinar34
1 review
0 helpful votes
July 24th, 2019

Although the guy arrived late, he did did a very nice job. Very gentleman, professional and courteous.

Thumbnail of user josepht1118
1 review
0 helpful votes
March 1st, 2022

The crew was Fast, Friendly, Efficient, and Affordable... I'd use them again for simple moves to whole house move.

Service
Value
Thumbnail of user rhondak50
1 review
0 helpful votes
February 15th, 2019

Jon and Kenny of POG movers were very nice and loaded up everything quickly and carefully. I recommend POG Moving to everyone

Thumbnail of user shravanb
1 review
1 helpful vote
March 12th, 2019

Steven and Co worker both are excellent. Job is done very well and organized properly.
Loading and unloading took very faster than expected.

Thumbnail of user lavenyas
2 reviews
0 helpful votes
January 1st, 2023

Matthew and his helper were professional fast efficient and courteous I will definitely use these 2 again

Thumbnail of user shelleyh117
1 review
0 helpful votes
August 14th, 2020

Derrick and Ronnie did an awesome job loading a U-Haul for us. Everything was in one piece when we arrived in Montana. They were prompt, helpful, and friendly. They even helped unassemble a bed before it was loaded. I highly recommend them.

Thumbnail of user davids2579
1 review
0 helpful votes
October 13th, 2019

Exceptional job. Could not have asked for a better group of movers. Very nice, very professional, extremely hard working and efficient. Packed the Uboxes perfectly.

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Thumbnail of user kristenh326
1 review
0 helpful votes
January 12th, 2022

I had a state to state move in the beginning of January. I used the Uhaul Box option and hired the gentlemen from Moving Help to pack my belongings inside the 2 boxes. They were very thorough and tried to help me pack everything into 2 boxes. Rameesh really tried hard to pack everything into 2 boxes. Well, it turned out I needed 3 boxes. Justin assisted me in getting a 3rd box without making an extra reservation with UHaul. They went out of their way to pick up and bring the 3rd box to my address then return it once it was packed! The gentlemen Colin and Frank who packed my belongings were friendly and agreeable. I can never thank them enough for assisting me with my move.

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Thumbnail of user katiea142
1 review
1 helpful vote
October 23rd, 2020

Great service! The guys were super fast and gentle with my stuff. Made moving super easy! Highly recommend.

Thumbnail of user cheriec49
2 reviews
0 helpful votes
March 9th, 2020

This is a review for Mike and Diego at BEST COAST MOVING. I selected them via the U-Haul website under MovingHelp.com. I'm so glad I did! There was a mistake on U-Haul's end about when my movers would meet me in Los Angeles driven down from Oakland. Mike fixed the issue right away and was able to come the very next morning to unload the U-Haul truck. Both Mike and Diego effortlessly unloaded the 15' truck in under 2 hours. They placed everything exactly where I needed it following my direction. I highly recommend BEST COAST MOVING for all your moving needs!

Thumbnail of user scottc410
1 review
0 helpful votes
June 16th, 2019

These gentleman were professional, prompt, and courteous. They treated my belongings as though they were their own. I would recommend these guys to my closest friends and family and that says alot. In todays world its nice to actually have some customer service. Thanks guys for the help!

Thumbnail of user juliei25
1 review
0 helpful votes
October 30th, 2019

Very friendly and prompt service. I would use them again. The two movers were very careful moving all furniture. I had gotten a truck that was too small but they strategically fit my furniture.

Thumbnail of user joano46
1 review
0 helpful votes
July 25th, 2018

Extremely reliable, great communication, friendly and hard working! I would definitely use them again.

Thumbnail of user latorie
1 review
0 helpful votes
August 14th, 2017

They were very pleasant, worked expeditiously, and acted professionally. Those qualities are a hard find in this business from my experience.

Thumbnail of user katiep267
1 review
0 helpful votes
June 27th, 2021
Verified purchase

I moved on June 11,2021. Brandon and Brayden helped me tremendously! I have a disability and couldn't do a lot. Brandon showed up a hour before Brayden showed up. I had to go to a Dr's appointment and they stayed there for 6 hours! I only paid for 2 hours. They knew I needed the help and they loaded up my uhaul for me packed pretty well. When my family and I was unpacking it. I can't thank them enough for all the hard work that they did and helping me in anyway. Then Sheryl didn't even charge me for the extra hours. These guys are a huge blessing in disguised. Thank you guys so much! I highly recommend them to anyone who is looking to move and needs help. Ask for Brandon and Brayden! The best guys I promise you.

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Thumbnail of user dianer212
1 review
1 helpful vote
August 16th, 2018

Nick & Friends were on time, courteous, hard working, and careful with my furniture. They did a great job. I certainly would and hope to hire them again.

Thumbnail of user terryb347
1 review
1 helpful vote
January 29th, 2019

Moving help gave the best helpers. The way the treated my move was top notch. I would recommend these guys anytime. All of my furniture and boxes came through without a scratch or dent. Thanks Ronald, Eleaszer and Carlos.

Thumbnail of user michellel731
1 review
0 helpful votes
May 30th, 2020

The guys were on time and very courteous and pleasant. Easy to work with. I would definitely recommend this company!

Thumbnail of user cynthiaw138
1 review
1 helpful vote
May 1st, 2018

We were moving to our new house when the scheduled mover cancelled. The buyers for our older house needed to move in NOW! Jake at UHAUL (14 Mile and Ryan) put us in contact with McCord Home Improvement. Montel McCord, *******731, answered our 10 PM call and, if we got the truck, he would bring the people. We did, he did. He was there the next day with two movers and they worked solid for essentially three days. They were polite, hard working, and never slowed down. Thanks to them we were able to get out on time and in to our new home. They saved the day. If we move again, they will be the first people we call.

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From the business

Find affordable local movers near you to help load and unload your truck! Need help moving furniture or appliances? Moving Help? Has your back!

Company Representative

Thumbnail of user adamg812
Adam G.
Typically does not respond to reviews

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