- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Move Yourself has a rating of 3.9 stars from 64 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Move Yourself most frequently mention book online. Move Yourself ranks 113th among Moving Service sites.
No positive highlights yet
I hired a Ute with a cage to move some furniture. The vehicle was from a Coles petrol station near home. The rate for 24 hours was not much more than the 9 hour rate so 24 hours made good sense. The diy kiosk was pretty easy, although it had an outage on the return but that was solved by a quick call to the 1300 number. The car was pretty old and a bit drab but hey - I was moving furniture. Over the phone service was friendly and helpful (when I changed the 9 hour booking to 24 hour).
The ute did the job but it was filthy and hadn't seen a vacuum for quite a while. Did the job though. My beef is with the company holding onto my $250.00 deposit for 5 days even though there was no issues with my hire. I called and the guy on the Help Desk tried to blame the delay on "the banks" who are, after all, an easy target. Having worked in banking I can state that the delay is with Move Yourself and not "the banks"...
Good job guys! Now I have a gorgeous lounge in my living room. Would definitely recommend to my friends & family.
Convenient for a short term pick up when needed at the last minute. Affordable rates. The self serve kiosk was easy to use.
An efficient and easy process picking up and returning the trailer. Trailer was in excellent working condition. Highly recommended! Happy to use again!
Hiring was easy over the internet and so cheap!
Picked up trailer from petrol station with no worries and the service attendant even gave me extra bits that I needed like the d-shackle and plugs:)
Thanks again
Wold recommend to all my friends and family. From pickup to delivery at my new address the service has been a premium and very professional. Thank you
Super easy to hire and use. It was affordable and there were no hassles during the hiring. We got back a little bit late and it didn't just automatically charge us for being 15 minutes late. The ramp was also very helpful for getting heavy items on and off
I hired a Ute with a cage to move some furniture. The vehicle was from a Coles petrol station near home. The rate for 24 hours was not much more than the 9 hour rate so 24 hours made good sense. The diy kiosk was pretty easy, although it had an outage on the return but that was solved by a quick call to the 1300 number. The car was pretty old and a bit drab but hey - I was moving furniture. Over the phone service was friendly and helpful (when I changed the 9 hour booking to 24 hour).
1. Easy/simple online booking;
2. Convenient locations for pickup and return;
3. Thoughtful idea of providing Installation video for first time user on booking page;
Good process, booked online, picked up from 7-11, easy system. Bit expensive for a cheap 6x4 trailer. Did the job but I would probably use more often if it were better value for money.
Positive apart from the age of the float could do with more regular maintenance that's my opinion the side door needed to be tied shut
Fast, friendly, very helpful service by staff and the trailer bay is easy to access for hitch up or drop off. Leads and shackles are provided by staff too. All up, great success
Hired furniture trailer. It was big and spacious and perfect for our move. Good time have minimal interaction with service reps. And there were plenty of locations to choose from (Melbourne)Would hire again.
It was an easy process to book and pick up the trailer although feedback worth considering would be to allow an extra 10-15 minutes per booking so the service station staff can have the connectors and shackles ready to go.
Customers lose the 10 minutes setting the trailer up and with a 4 hour booking every minute counts
The trailer was in good order and was easy to tow. All lights worked. I would probably use this service again.
The ute did the job but it was filthy and hadn't seen a vacuum for quite a while. Did the job though.
My beef is with the company holding onto my $250.00 deposit for 5 days even though there was no issues with my hire.
I called and the guy on the Help Desk tried to blame the delay on "the banks" who are, after all, an easy target. Having worked in banking I can state that the delay is with Move Yourself and not "the banks"...
Fantastic service.
Simple and flexible to use
Would recommend to others needing a trailer for a reasonable price
Pre booked a furniture trailer for 5.30 pm. Coles Express check in machine wasn't working well. Young lady at check out too busy to help. A 5 minute pick up turned into 40 mins of hassle. Trailer fitting not what was advertised but thankfully we had our own. Returned trailer later that evening to a closed Station with no provision to drop keys. Back at 6 am to return keys to prevent being charged for over time. Never again. Julie
Good trailer
Good access
Good service
I would use this company again. I found it easy to navigate the website and the costs we're competitive.
Very easy to book online. Self service kiosk on pickup worked well. Price was very good and trailer easy to access at pickup point.
Trailer booked wouldn't connect to standard towball. Changed trailer first socket only one indicator worked (socket was frayed), second socket didn't work, third socket ok. Contacted move, CS was good and changed to different trailer at no cost hence two stars not one. Audit needed on trailers at Caltex Sunbury very dangerous if customers are given broken sockets and forget to check all their lights.
Very easy to make booking online... picking up and returning trailer was very easy at kiosk... very happy with trailer which was in good condition and clean... only negative point with trailer was the slippery ramp... was dangerous and needs to have some sort of anti slip material put on it
Simple to book online, making it quick to finalise in shop. Had one small problem connecting and the servo guy came out and helped me fix it.
I booked and paid for a car trailer 3 days prior to requiring it and they sent me out the email with the booking number and receipt. On the day of picking it up, they sent me a text message asking me to call them. As I was working with my phone on silent. The operator told me the trailer I had booked, all of a sudden wasn't available and that I needed to pick one up from somewhere else and she gave me the address. She told me to use the same booking number. I booked the original trailer for 9 hours, so was to pick it up at 1pm, then return it back by 10pm. I picked the new trailer up, they had no idea I was picking it up, so had to sign in again on their electronic booking system. He then printed me off a receipt as proof of taking the trailer and I took the trailer. When I had completed the work earlier than expected, I wanted to return the trailer back to where I picked it up from, however the business had closed. I then rang up the place I had originally booked and they told me as I didn't pick it up from them, they wouldn't allow me to drop it there. I then rang Move It Yourself and the woman there was disgraceful and basically told me it was my problem and I had to keep it over night and return it to where I picked it up from at 10am in the morning. I told her I had booked the trailer to return it at 10pm the same day and it was there fault that they couldn't give me the trailer that I had booked and paid for and that I had nowhere to store it overnight. I told here repeatedly I had nowhere to store it overnight, nor could I return it at 10am in the morning as I was working. She kept telling me over and over that I needed to keep it overnight and basically that it was my problem. DISGRACEFUL SERVICE NEVER AGAIN
Gain trust and grow your business with customer reviews.
Move Yourself offers trailer, ute, truck and lawnmower hire across Australia. Book online now or from one of more than 900 locations locations across SA, NSW, VIC, NT, WA, TAS and ACT through our innovative self-serve kiosk. We have a range of differen...
We've been building and hiring trailers for over 30 years, and operate outside of small businesses and local service stations offering you self-serve trailer hire, vehicle rentals and more. We have thousands of trailers across Australia, at over 1000 locations!
