MoveLoot

A few months ago, I bought some furniture from Move Loot and had it delivered. It was an okay experience. But yesterday, I found a small chair and ottoman that I loved, and went to check out. When I got to the check out screen, they said I would have to pay $149 for delivery of the chair (despite the fact that their delivery page says it would cost between $0-$49) and they wanted $300 (!) to ship the little pouf-type ottoman. I'm totally willing to pay a reasonable delivery cost, but this would double the cost of the chair and almost quadruple the cost of the pouf. No thanks. They claim that it's their mission to help everyone furnish their homes stylishly and affordably, but they're failing. I could buy new stuff for less. Also, their customer service is crazy slow. Days and days will go by before you get a response. Not good if your issue is time-sensitive. They recently decided to expand nationwide. I'm thinking they should've focused on improvement locally first. Giving two stars for the great concept. Hopefully someone else well come along and do it better.