• MountainCrestGardens

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Overview

MountainCrestGardens has a rating of 4.88 stars from 137 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MountainCrestGardens most frequently mention perfect condition, and customer service. MountainCrestGardens ranks 4th among Plants sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    1
  • Quality
    4
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What reviewers want you to know

Positive highlights

  • I received my best customer service experience in quite some time from Vince.
  • Ive ordered several times now, and have always been very happy with the plants and service.

Critical highlights

No critical highlights yet

How would you rate MountainCrestGardens?
Top Positive Review

“Highly recommend to everyone”

Johnny H.
2/25/23

I am very impressed with Mountain Crest Gardens! I ordered a set of different succulents, 3 gallons of Bonsai Jack® Succulent & Cactus Soil, and also pots for my plants. The variety of succulents on the website is impressive, the reviews are very good too, so I took my chance and never regret it. The succulents arrived in perfect condition and were well-packaged to prevent damage during transit. The pots were also high-quality and stylish, adding a nice touch to my home decor. The soil provided was of excellent quality, which is important for the health of succulents. I appreciated the clear care instructions provided with the order, making it easy for me to maintain my new plants. I highly recommend Mountain Crest Gardens to everyone!

Top Critical Review

“Bunch of succy thugs; plz read and save yourself and some big ticket disappointments”

sweetu s.
9/17/20

I ordered pastel color theme 25 for $54 and spent my $$ my time researching, taking interest, designing my theme (short stubby landscape with pastel color which won't be a tall order of things) and ordering it after giving a good thought. But these crooks have to mess with the entire order. Except for a couple of stuffs rest all were overgrown ugly bunch of crappy plants! Not only they don't match they are not the variety at all what they show in the picture! Deceiving effing crooks! To top it all I had to shell out another $15 to send the package back to those buttholes! This is what went on; plz read and save yourself and some big ticket disappointments ME: Regarding my order, I got completely different set of tray I`m so disappointedwiththis. I was so excited about this order. I cross checked my order again what I ordered was pastel succulent tray of 25. I got some thing else! Attaching pic of the order that I received. This may have 1 or 2 of the variety of pastels but the set looks completely different than what I have ordered. I need a full refund for the same. Also I need shipment label to send it back to you. MCB: Per the product description for all our collections, stated under What You Receive: "Colors and varieties will be similar to photo, but may vary depending on the season." We pick plants that match the theme of the collection, but the specific varieties vary year-round. ME: Entire order will be different you mention it. You don't want specify variety thats available currently then all thats waste for me as I have similar ones already. Also you dint mention what will be replaced with what. This is $#*!ing nonsense to me that I have bear the returns cost for ordering from you. Its a worst ever experience in the history of my purchase! This will definitely make it a point in my reviews. Thanks so much so nothing! MCG: As stated on the website, the specific varieties are chosen by us. The photos are an example of the types of plants you will receive. If you have specific plants that you would like, we always recommend purchasing them individually. After burning my dreams and interests to ashes this is what I said to them! To match the pastel them you guys dumped some random crap in my package. Returning it immediately! The reviews are going to be included for all the pain I got in this 1 shipment! Worst in the history of my online shopping! Ever! Get a crappy version of bunch of misplaced items and then pay for shipping it back on my own expense! Karma repays in future! For sure! Karma is a b@#$&!

Reviews (137)

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customer service (7) plants (90)
Thumbnail of user carlas78
1 review
1 helpful vote
March 8th, 2018

2 plants lost all of there leaves within hours of recieving them. Because they are so tiny it is doughtful they will make it.

Thumbnail of user diannel28
1 review
1 helpful vote
January 25th, 2018

Plants were smaller than I thought they would be and not in the best of shape. I hope they make it but I just got them a few days ago.Not what I expected for the money.

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About the business

Large variety of succulent plants available: Sempervivum, Sedum, Soft & Hardy Succulents, Echeveria, and affordable Wholesale Succulent Plug Trays.

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