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MotoSport has a rating of 1.54 stars from 89 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MotoSport most frequently mention customer service, credit card, and next day problems. MotoSport ranks 65th among Motorcycle Parts sites.
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I have spent thousands across multiple orders with motosport. Everything always arrives just the way it should be. Had I ordered the wrong part they would send me the right one with fast shipping. If I've ever had an issue with a part they're happy to swap out or send out a new one. I've never gotten better customer service elsewhere and they will continue to have my business as well as those I recommend to them.
Used website to order petcock. Turned out what was recommended was wrong. Customer service blamed me although other parts for the same bike were correct. Had to pay to return them they refunded only 80% of purchase cost. I regret buying from them and will find someone else.
I have spent thousands across multiple orders with motosport. Everything always arrives just the way it should be. Had I ordered the wrong part they would send me the right one with fast shipping. If I've ever had an issue with a part they're happy to swap out or send out a new one. I've never gotten better customer service elsewhere and they will continue to have my business as well as those I recommend to them.
Tip for consumers:
Just buy the part
Products used:
Batteries, engine parts, lights, seals, bearings, electrical
This company does everything exceptionally well. Great selection of products, great prices, great shipping - all the good core elements. PLUS, any time I have a question or concern and speak with a representative, I have a great experience. They are polite, friendly, helpful and understanding. They always go the extra mile (or extra lap ;) to help me get a resolution. I'm now a satisfied and dedicated customer. Great job at Motosport.
Products used:
dirt bike parts, clothes
Ordered a part and then read reviews (I know that was backwards!), and so then I was worried. Part came quickly and as described. I would buy here again.
Products used:
Cosmetics
Glad to hear we met your expectations! Thanks for shopping with us!
Great service and nice people to help you with any questions or any problems that you need help with
Tip for consumers:
That it’s a great place to visit and to let other people know they should check it out on their own
Products used:
A hitch and a trailer
I have been a Motosports customer for going on 3 years. We have a competitive Mid East Hare Scramble race team in 3 divisions that we are legitimate contenders for wins every race week. Motosports is a integral part of my being able to keep my grandkid's bikes competitive. Louie Louchart "Louchart Family Racing"
Products used:
Clothing, parts, tires, oil etc
I ordered OEM shocks and a fender for my Honda ATV. They had what I needed in stock. Got a yellow fender by mistake instead of a green one. Probably my fault. Melanie in Customers Service was great. Handled my return and sent me the right fender very, very quickly. Next time I need parts they will get my business. Plus their price beat everyone else. Cant ask for more than that.
Tip for consumers:
Double check the specifics of your order. The mistake on mine was likely my fault. Got a yellow fender instead of a green one. Melanie was very helpful. She verified they had the color in stock I needed and shipped it to me vert fast. I live close enough to their warehouse that I received the fender the very next day. I had shopped several on-line stores for what I needed. Most were out of stock or priced much higher than MotoSport. They will get more of my business.
Products used:
OEM shocks & fender for Honda ATV
Activities are good,safe environment and helpers are really good. Adventurous activities are awesome.kids will love this.
I had done some research on this website when I was looking to buy a new motorcycle helmet. The specific helmet I wanted was on average about $290. I found the exact helmet on Motosport's website for $160. Due to the price being significantly lower than more reputable places, I was concerned. The reviews were okay and seemed to be very specific to one particular person and their experience with the biggest issue being slow shipping or not having the item.
I ordered my helmet online and received it 3 days later without any issues (I live in CA and had it shipped there). The helmet was exactly what I ordered, I got it way sooner than I expected, and I saved $130.
I would recommend!
Products used:
Bell motorcycle helmet
Easy navigating website, great product selection with competitive pricing, as well as free shipping at a low purchase limit. I have made several purchases from there over 8 years and always receive product quickly and never had to return anything.
Tip for consumers:
I have used other reputal motorsport sites as well, but this company always has plenty of options and stock, never disappointed. They also offer a way to earn credit to apply to future purchases.
Products used:
ATV aftermarket parts and products, as well as riding gear.
I bought a passenger seat & pegs for my new Honda Rebel & not only was the price THE BEST available, the order arrived the next day.
This was a phenomenal experience & I'll be purchasing more from MotoSport!
I have ordered many parts in the last 2 weeks. All of which came before they were supposed to arrive. One part being a rear dirtbike tire. Come to find out, I ordered the wrong size, so I reordered another one on a Monday, and received it on Thursday. I want to thank James Mulick for his wonderful and most helpful customer service. If anyone with a higher position at Motosport reads this, you should thank James for being a great employee in his Customer service work. Most satisfied with Motorsport and Mr. Mulick. 11/10!
The original review is below. After working more with MotoSport we resolved the issue. They actually got me in touch with Acerbis, the manufacturer, and a new tank was shipped out. It might have gotten off to a rough start but they came through.
Lesson learned - take photos to support your position. Talk to one another.
Original review:
"Like Eric from December I found out the hard way. I bought a tank for my 2013 Honda CRF250L which base on their website was supposed to fit. Nothing lined up. I sent it back but they won't honor the return because of a slight gas smell. Anyone who knows about the assembly process knows you pull the stock tank pump float assembly and install it on the new tank which will leave a gas smell although no gas has been in the tank. That would have been right before I found out the tank was off dimensionally and wouldn't fit."
I use them for everything and with the free ground shipping, i get everything the next business day after ordering.
Tip for consumers:
Their customer service is great, even open on sundays. don't hesitate to call if you need something.
Products used:
tires, helmet, boots, maintenance stuff, bars, bar mounts, sprockets, everything!
I just wanted to thank Craig Allen. He was very polite & profesional. He helped me out with an order I placed. I thought I was going to get hassled about returning a part I ordered. It was the exact opposite, he resolved my problem in a timely manner at no cost to me. Motorsport backs up their products & I will not hesitate to make future purchases from them. Thanks again Craig. I will be cruzin my UTV this weekend.
Rob. Arroyo
Fast shipping & great prices! Will continue to order! Very pleased with purchases!
motosport.com is my goto place when i need parts i can count on
Gain trust and grow your business with customer reviews.
Shop MotoSport.com for dirt bike parts, tires, riding gear, helmets, OEM motocross parts and more. All major dirtbike brands are available at MotoSport.com.
We are stoked to have you as a customer! Thanks for the positive feedback!