MOTOsafety

I use this to track my college aged child. It gives me such a piece of mind knowing where he is. It even gives you driving reports of speed, brakes applied etc. They have awesome customer service. I even called them on a Saturday am and they stayed on the phone with me until problem was solved. I've had this product for a year and only had one problem which they solved when I called. I HIGHLY RECOMMEND THIS PRODUCT

My teen driver was just starting to drive and I thought this would be a great app to track her driving while we were not in the car. However, a few months into the service, the service stopped working and showed "no network connectivity " 90% of the time. We sent a request to trouble shoot but ended up getting runaround and after several weeks of cancellation request, finally got a call from a supervisor who advised they could only refund one month. The device also started beeping constantly, which made it annoying the my teen driver, along with being a distraction. Poor product design? As a business owner myself, I understand the importance of having a good product and also great customer support. There was neither in this case and sadly I am a disappointed customer who cannot refer them to others.