• Motorola

Motorola

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Overview

Motorola has a rating of 2.65 stars from 26 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Motorola most frequently mention customer service problems. Motorola ranks 111th among Mobile Phones sites.

  • Service
    7
  • Value
    7
  • Shipping
    5
  • Returns
    7
  • Quality
    9
Positive reviews (last 12 months): 14.3%
Positive
1
Neutral
1
Negative
5
1
See all photos
How would you rate Motorola?
Top Positive Review

“Entirely A Good Experience”

Ken S.
12/31/20

When I needed to return two phones for a reason that was my fault, they let me, and even paid for shipping. The service reps I talked to were courteous and helpful. I was so pleased with the ease of the return that I didn't even consider another brand for my next purchase; it was Motorola all the way. They get your order out quickly, and most of the Motorola phones I've had have worked well and lasted a long time. There's also less bloatware installed compared to a Samsung phone I own.

Top Critical Review

“Horrible phone. Freezes up.”

Teresa G.
6/12/23

This is the worst excuse for a cell phone I've ever owned. It freezes up literally every 10 mins. I have done everything the internet has suggested and no change...at all. Phone tries to blame it in websites. "So and so website is not responding" Wtf every site I go to isn't responding? Nope it's this piece of $#*! phone that's not responding. Can't wait to replace it with something reliable like an Iphone or a Samsung. Next salesperson tries to sell me a moto piece of crap phone I'm going to get physically violent with.

Reviews (26)

Rating

Timeframe

Other

Thumbnail of user islaw3
3 reviews
0 helpful votes
April 7th, 2022

I have used motorola phones since I was in high school and continue to use this brand today. I love their technology and performance. The purchase experience is not the best, but I love the brand.

Thumbnail of user yahyah4
4 reviews
1 helpful vote
September 4th, 2020

Well after the motorola been sold by usa to china, it has phones with latest technology which are beating the market

Thumbnail of user angeljisd
2 reviews
1 helpful vote
September 23rd, 2021

I really have a good experience with this device, the device is easy, powerful, usable with our SR in the market.
The noted problem is only on the display, it sometimes damaged when the device fall from the top.

Thumbnail of user emmaw235
6 reviews
0 helpful votes
September 30th, 2020

They manufacture good quality products, Motorola phones are durable, they also have good quality security communication gadgets (radios) though their products are not that readily available compared to others

Thumbnail of user parasd2
3 reviews
1 helpful vote
June 26th, 2019

Using moto device since a year. I found it very handy and comfortable. Motorola's moto g5s plus 4/64 has good battery backup, great camera and fluent gaming. I wonder why I am not getting Pie Update..

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Say hello to moto. Buy new unlocked Android cell phones and modular smartphones from motorola. Customize your experience with moto mods.

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