Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your BusinessMotorFiend has a rating of 3.5 stars from 2 reviews, indicating that most customers are generally satisfied with their purchases. MotorFiend ranks 668th among Auto Accessories sites.
Purchased a 30,000k extreme blue HID kit from these guys and I have to say I am quite impressed. There customer service was great and shipping was on point. Also I've had my kit in for about a week now and they are bright as heck! Love the kit, love the company, highly recommend!
I recently purchsed a HID kit from Motorfiend. Although I did receive a conformation of the sale they provide no shipping info. I called about a week later to try to get a tracking number. No one answered the phone. I left my number for a promised call back, and never got a returned call. I emailed the company and got a quick response from "Greg". I was informed the order would be shipped soon. I received it in the mail the next day. I discovered that Motorfiend uses a distributor called Weby Inc. I put my kit together and found that one of the lights did not work. I interchanged the ballasts and lights and found the both ballasts and one light worked. I contacted Greg and learned that I had to ship the light back to Weby inc, (at my cost) and that they would check it for problems. If nothing was found wrong, I would have to pay the shipping to get the part back. After ten days I had heard nothing concerning the status of my light. I again emailed Greg, and learned that they could find no problem with the light, and I would have to pay $9.95 to get the light back. After another week, again no tracking number given, I received the light, and now, miraculously, it worked with either ballasts. I think I ripped for $9.95. The bottom line is, once you send them your money don't be in a hurry to get your purchase, and good luck talking to anybody from Motorfiend.
Purchased a 30,000k extreme blue HID kit from these guys and I have to say I am quite impressed. There customer service was great and shipping was on point. Also I've had my kit in for about a week now and they are bright as heck! Love the kit, love the company, highly recommend!
I recently purchsed a HID kit from Motorfiend. Although I did receive a conformation of the sale they provide no shipping info. I called about a week later to try to get a tracking number. No one answered the phone. I left my number for a promised call back, and never got a returned call. I emailed the company and got a quick response from "Greg". I was informed the order would be shipped soon. I received it in the mail the next day. I discovered that Motorfiend uses a distributor called Weby Inc. I put my kit together and found that one of the lights did not work. I interchanged the ballasts and lights and found the both ballasts and one light worked. I contacted Greg and learned that I had to ship the light back to Weby inc, (at my cost) and that they would check it for problems. If nothing was found wrong, I would have to pay the shipping to get the part back. After ten days I had heard nothing concerning the status of my light. I again emailed Greg, and learned that they could find no problem with the light, and I would have to pay $9.95 to get the light back. After another week, again no tracking number given, I received the light, and now, miraculously, it worked with either ballasts. I think I ripped for $9.95. The bottom line is, once you send them your money don't be in a hurry to get your purchase, and good luck talking to anybody from Motorfiend.
http://t.co/WW8hjWXT is an online automotive accessories store. Follow us to get the latest products, sales, and chances to win stuff!
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.