• MotorcycleCloseouts

MotorcycleCloseouts

Overview

MotorcycleCloseouts has a rating of 4.75 stars from 47,295 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotorcycleCloseouts most frequently mention customer service, great prices, and free shipping. MotorcycleCloseouts ranks 4th among Motorcycle Gear sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 90.1%
Positive
137
Neutral
5
Negative
10
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • There are other retailers online to spend your money - stay away from this one they are terrible with customer service.
How would you rate MotorcycleCloseouts?
Top Positive Review

“MX gear”

Heather C.
3/14/24

We came across motorcycle Closeouts while searching for our son new racing gear, we placed an order and it arrived within a few days. Everything was great quality. We did have to ship back one item that didn't fit, however it was an easy process. Since our first order we have placed 2 more for other items. Super happy customers :)

Top Critical Review

“Scam website and will take your money”

Tyr B.
12/29/23

Do not request a refund or a size change, or else they will take back your returned item and completely ghost you! Buyer bewere it is a complete SCAM website

Reviews (47,295)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (49)
Thumbnail of user brucer97
Bruce R.
1 review
0 helpful votes
April 4th, 2018
Verified purchase

Can't say yet. We will see how long it takes for you guys to ship the item. Condition/correctness of item...

Thumbnail of user victorr82
Victor R.
1 review
0 helpful votes
March 20th, 2018
Verified purchase

good prices, excellent products, site is set up in a way to bring customers back over and over again

Thumbnail of user josephl274
Joseph L.
1 review
0 helpful votes
December 16th, 2018
Verified purchase

So far, so good--as I haven't received the gloves yet. I am also looking at 2 textile jackets(Alpinestars & Scorpion)and if my existing order is handled/received in the time frame and condition I hope for, there will probably be a follow on order for a jacket. Thanks for all your help

Thumbnail of user matthewc1951
1 review
0 helpful votes
July 14th, 2023
Verified purchase

It was very easy and they answered all the questions I had before purchasing the LS2 Vallient II. The only downside is that the breath guard was not in the package, but I can't really complain as it was open-box and it was discounted by $100.00.

Thumbnail of user kendrae16
Kendra E.
1 review
0 helpful votes
April 7th, 2019
Verified purchase

Great Prices! However, the website could use a bit of updating, as I got a bit of a vibe that it wasn't "legit". I did look at BBB reviews before ordering.

Thumbnail of user johnl949
John l.
1 review
0 helpful votes
April 26th, 2018
Verified purchase

Wish if a product is out of stock it's known prior to checkout. If it's not available tell me.

Thumbnail of user meganm172
Megan M.
1 review
0 helpful votes
May 28th, 2018
Verified purchase

Hard to beat Amazon on ship time but I am giving your site a try because of the range of items. Hoping for the best!

Thumbnail of user chadh667
1 review
0 helpful votes
March 7th, 2024
Verified purchase

Everything I ordered was in stock and arrived on time

Thumbnail of user anonymousf144
anonymous F.
1 review
0 helpful votes
September 23rd, 2018
Verified purchase

I liked the menu and the interface to navigate the gear and stuff. It's more friendly than Rockymountain atv's site is....

Thumbnail of user shaktis3
Shakti S.
1 review
1 helpful vote
January 12th, 2019
Verified purchase

Have purchased before but via friends travelling to the US. the products have lived to the expectations and thus, on my US trip made some great savings. :)

Thumbnail of user halb34
Hal B.
1 review
0 helpful votes
October 2nd, 2018
Verified purchase

Searching for a chin-lift helmet was really hard to do until I figured out you called them "Modular".

Thumbnail of user kennyh23
kenny h.
1 review
0 helpful votes
May 15th, 2018
Verified purchase

I got exactly what I ordered and I received it faster than I thought I would. When I got the helmet and tried it on I had ordered the wrong size.
I did not like the fact that I could not just return it for a different size. I had to jump through hoops to get it returned and then buy a new one if I chose to. It would have been better and I would have wanted to buy from you again if your return policy was easier and not so customer unfriendly.

Thumbnail of user micahj6
Micah J. – MotorcycleCloseouts Rep

Our return and refund policies have always been very clear on our website, and exceptions are only made if we ship out the wrong product - that is, not the one you ordered. While some people find this too strict, the margins on closeout merchandise are simply too slim - most other companies won't let you return closeout items at all.

Thumbnail of user ronalds138
Ronald S.
1 review
0 helpful votes
March 4th, 2018
Verified purchase

The site kept timing me out when trying to pay with Paypal. Very frustrating! One of the few sites that will not give one free return for sizing issues on helmets so you have to know what your ordering before buying.

Thumbnail of user alext186
Alex T.
1 review
0 helpful votes
December 18th, 2018
Verified purchase

I'll let you know after I receive the product. But, so far so good, though I wish you had the "Patriot" color in my size.
Cheers!

Thumbnail of user anonymousm457
anonymous M.
2 reviews
0 helpful votes
May 5th, 2019
Verified purchase

Liked the format of the website, especially the price range option but wish it was mobile friendly. Also a sort option of by certification for helmets would be nice, but just more mobile friendly is my biggest want.

Thumbnail of user tedr58
Ted R.
1 review
0 helpful votes
March 19th, 2019
Verified purchase

I was trying to order 4 helmet bags, but there were only 2 in stock. The order process was easy, but bummed that there was not enough bags in stock for all of my helmets.

Thumbnail of user johnt516
John T.
24 reviews
27 helpful votes
October 10th, 2018
Verified purchase

LS2 helmet and Honda three quarter sleeve shirt arrived on the day promised. Helmet fit perfectly as does the shirt. I will be keeping watch on the website for any future great deals. No problems no hassles, great first time buying experience!

Thumbnail of user jasont146
Jason T.
1 review
0 helpful votes
May 17th, 2018
Verified purchase

Motorcycle Closeouts has great gear and the prices are better than anywhere else that I've found. Definitely plan on giving them my business again in the future.

Thumbnail of user alanm240
alan m.
1 review
0 helpful votes
April 11th, 2018
Verified purchase

well I wanted 2 but you have just 1 so the shipping cost adds a lot to the total . I would have also liked it delivered to my work, easier to receive there and safer.

Thumbnail of user anonymousy201
anonymous Y.
1 review
0 helpful votes
December 2nd, 2018
Verified purchase

Shipping is very reasonable, but it would be nice to see it before entering personal info. I was apprehensive since some sites lure you in with a good price and nail you on shipping.

Thumbnail of user bruceh110
Bruce H.
2 reviews
0 helpful votes
December 25th, 2017
Verified purchase

Yes, very good, would like to order this item again for my son, same size, color providing the price is the same...

Thumbnail of user samu6
Sam U.
2 reviews
0 helpful votes
April 26th, 2018
Verified purchase

I have not received my product yet, but the prices are absolutely worth buying. I just hope the products are to my expectations.

Thumbnail of user markc376
Mark C.
11 reviews
2 helpful votes
December 27th, 2017
Verified purchase

Experience was great except I feel very uneasy about your standard shipping and getting the item by Christmas. Therefore I feel like I am forced to pay for express shipping which still seems like it could take a week before we get the item.

Thumbnail of user jeffm394
Jeff M.
1 review
0 helpful votes
November 8th, 2013
Verified purchase

Thank you your prices are great and service is too. Return policy is not quite what I had hoped but it works

Thumbnail of user phils116
Phil S.
2 reviews
0 helpful votes
January 17th, 2018
Verified purchase

there's always at least one amazing deal on this site. all told I've spent less than $500 on full race leathers and good quality helmet.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Since 2002, MotorcycleCloseouts, L. L. C. Has offered discounted and closeout motorcycle and ATV apparel, parts and accessories to the public over the Internet and through our retail store in the Kansas City metro area. Our goal is to be able to discount our closeout items at least 30% off of published retail prices, but we get really excited when we can offer discounts of 50% or more. Visitors to our retail store pay the same low prices seen here on our web site. As a word of caution, not every item shown on our web site is available at the retail store every day, so it’s a good idea to call ahead if you are searching for a particular item.

Our products are first quality and carry the same manufacturers' warranties as if they were sold in your local motorcycle dealership. Closeout items are not blemished or defective items; they are simply overstocked at the distributor or perhaps previous year models. Closeout items are available for return or exchange, just like current models. We keep our prices down by buying in bulk and keeping our overhead low, while offering high-quality products and providing exceptional customer service. If you would like assistance selecting your gear, please email help@motorcyclecloseouts.com or call us to discuss your needs. We have real riders and racers on staff to help.

Company Representative

Thumbnail of user micahj6
Micah J.
Typically does not respond to reviews

How do I know I can trust these reviews about MotorcycleCloseouts?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about MotorcycleCloseouts?