Developed in part with a grant from
the National Science Foundation
Review of Motorcars Ltd

Motorcars Ltd reviews

Is this your business?
1 review
8101 Hempstead Rd
Houston, TX 77008
Tel: 1-800-338-5238

1 Review From Our Community

All Reviews

rickd37
1 review
0 helpful votes
2/1/15

I purchased a replacement gear shifter for my 2001 Jaguar S-Type online, Motorcars manufacture their own alloy part that replaces the original plastic part that eventually wears. While the plastic part lasted over ten years, the alloy part lasted 2 1/2 years (approx 12,000 miles of use) before showing wear and needing replacement.
When I complained they said there was little they could do so I bought a replacement - only to find the replacement had been completely re-engineered. I called them a second time to make sure I had the right part and Motorcars Ltd claimed it was re-engineered for cost rather than performance reasons. Both times the part was priced in the $90-$100 region and I had double labor costs.
Evidently this part was a defective design - they should have replaced it at no cost.

Tip for consumers: Choose another supplier!!

Service
Value
Shipping
Returns
Quality

Customer Questions & Answers

Questions? Get answers from the Motorcars Ltd staff and other customers.
Note: this is not for reviews - click here to write a review
Get notified about new answers to your questions.
Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Did You Find This Page Useful?

Business owners: What’s your side of the story?

Register now for free – get notified of new reviews, respond to consumer feedback, add new photos to your page and much more.

Manage your business
×
Have a question about
Motorcars Ltd?
Post Review