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Originally had an issue with the order because I wanted it shipped to a different address. You see I'm in NY but my wife's car is stranded in NJ. I then went to the seller's website, found their phone # and called. I spoke with someone named Yuri who was fabulous and found it a simple task to make sure my first order was cancelled and did a new order for the split address issue. He was great and calm and gave me a feeling of general well being. I would not hesitate to do business with this seller again. TOPS in my book!!!!
Tried to order over the phone thinking it would make things easier since i\'m a returning customer, but my information wasn\'t found in the system. Also, the price quoted was higher. When I asked to honor the online rate she said, she\'ll have to search for the product for the online price. She said if the price is cheaper online then I should order online. Disappointing as I was hoping calling would have expedited the ordering process.
I thought that the shipping would be free, but when I checked out I was being charged $18.00 shipping for a $20.00 part.
placed order with the option of having a different shipping address than the billing address and when I was paying it populated the billing fields with the shipping info,
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