• MotoCMS

MotoCMS

Overview

MotoCMS has a rating of 3.28 stars from 99 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotoCMS most frequently mention customer service. MotoCMS ranks 5th among Website Builder sites.

  • Service
    13
  • Value
    12
  • Shipping
    8
  • Returns
    8
  • Quality
    13
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
16
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • All the phone numbers for their so called customer service are for pre-purchase only and will not get you anywhere!
How would you rate MotoCMS?
Top Positive Review

“From the outset, I was impressed by the variety and flexibility of the templates available.”

Ingrid W.
3/7/24

From the outset, I was impressed by the variety and flexibility of the templates available. Whether for a personal blog, a portfolio, or an e-commerce site, MotoCMS offers a wide range of designs that are not only aesthetically pleasing but also highly customizable. This versatility allowed me to create a website that truly reflects my brand identity and vision without compromising on functionality or user experience.

Top Critical Review

“Website crashed and they were claiming hosting company after modification they made”

Jason T.
4/20/22

They did not install a page block that was promised about 4 months after go-live. After the installation, we crashed. Their "fix" was to change our URLs and got rid of our SEO optimization. The change also made the website unstable with long load times. Multiple back and forth every time they would blame our hosting company. We would go back and they would show proof it was not on their side. The site crashed again in April and we were forced to move and redo our complete website with all content lost. Do NOT recommend this solution at all.

Reviews (99)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (9)
Thumbnail of user kene41
1 review
4 helpful votes
May 12th, 2016
Verified purchase

I've been a developer for 27 years and stumbled across Moto CMS last year. I thought their back end is fairly elegant and will eventually be a formidable competitor in the CMS market. I tend to purchase about one template every two weeks from MotoCMS.com. Something I have noticed as of late, is that when you check out, items may be checked on your cart that you did not select. Be sure to double check your selections. Sadly, when I accidentally purchased something I did not need, they didn't even offer to refund it, or even discount my next purchase. Too bad they appear to be more about the money than their return customers. I wish their service was as good as their product.

Thumbnail of user alexm118
Alex M. – MotoCMS Rep

We are terribly sorry for the inconveniences you have experienced. As we can see the refund for the accidental purchase was issued within 1 day after you submitted a request to us. Thank you for your feedback.

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From the business

Company Representative

Thumbnail of user alexm118
Alex M.

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