• Motherhood Maternity

Motherhood Maternity

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Overview

Motherhood Maternity has a rating of 1.35 stars from 84 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Motherhood Maternity most frequently mention customer service, gift card, and maternity clothes problems. Motherhood Maternity ranks 36th among Maternity Clothes sites.

  • Service
    40
  • Value
    38
  • Shipping
    38
  • Returns
    35
  • Quality
    35
Positive reviews (last 12 months): 0%
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What reviewers want you to know

Positive highlights

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Critical highlights

  • Awful customer service especially for new moms going through the struggles of motherhood already.
How would you rate Motherhood Maternity?
Top Positive Review

“Good Experience”

Betty M.
8/11/21

I was concerned about ordering from this dealer after seeing the negative reviews. But I am so glad I did. Shipping was a little slower than desired. (Fedex is crappy). But the products were received as ordered, sizing was spot on, and were of good quality. I ordered multiple clothing items from overalls, pants and tops. My daughter-in-law also placed an order... Same- very good experience. No complaints here.

Top Critical Review

“Horrible service”

Hailey C.
12/11/23

I ordered my clothes over three weeks ago. For the longest time they set the label was created but it had not shipped. I kept emailing to ask about it, and they kept telling me to wait longer and that it was on the way. It was very clear that it was not on the way yet. After 2 1/2 weeks, it finally left the facility, And since then it's been sitting who knows where for another five days. The customer service has been absolutely atrocious. One of the items that I purchased was oversold so they told me I wasn't going to receive it and offered my money back on a gift card rather than the original payment. Absolutely horrible on every level.

Reviews (84)

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Reviews that mention popular keywords

customer service (48)
Thumbnail of user marissas115
1 review
1 helpful vote
June 15th, 2021

Bought a dozen peices of clothing, promptly shipped back a handful that didn't fit following the return instructions on the website and never received a refund or confirmation. When I opened a paypal incident the seller closed the ticket and I never heard back. Such a bummer because they have a great selection and I would love to keep shopping with them but I can't stand by bad business behavior.

Service
Value
Shipping
Returns
Quality
Thumbnail of user annam83
1 review
0 helpful votes
November 11th, 2014

The product was fine. Nothing special, but good for the price. What is really disappointing is the company's customer service for online purchases. I received an automated e-mail order confirmation on the day of my order and then I did not hear a word from them for 13 days. I e-mailed them asking information and I never received a reply, when the only information I could find on their site was that my item had been back ordered.

When I finally received it, they send me a request to write a review. Which I did, complaining about the customer service. That review was never publiched, nore did anyone contact me to apologize.

Conclusion? Don't trust the reviews you read on their site!

I'm certainly not going to spend any more of my money there!

Thumbnail of user heatheru1
14 reviews
69 helpful votes
September 17th, 2011

I think if you just need maternity clothing at a reasonable price, fine... shop here. However, I'm a business owner and I am client-facing daily. I need stylish, comfortable, corporate-appropriate clothing. Motherhood.com is NOT for me.

I've made a single order, which arrived in two shipments. My cousin sent me a gift card and a discount coupon that was to expire in july (she sent it in June). With this order I purchased several items, using the gift card and my credit card. The coupon reflected in my initial purchase price (was a BIG discount mind you), but would NOT reflect when I was asked to finalize the purchase. Eventually i gave up and just made the purchase, giving up the discount. This annoyed me, but hey... I could not ignore the gift from my cousin.

When the first part of the order arrived I had mixed reviews. A few items were ungodly cute, and versatile. But most were made of flimsy material with poor quality construction. I've not worn them except around town for errands on the weekend. The second order was similar... half the items were decent and wearable, the other became house-wear.

The shipping is VERY fast. The prices are relatively low. The quality is poor. The selection is decent. Ultimately though, this is not a place for pregnant women of discriminating taste. Motherhood became MEH-therhood. (Sorry, bad pun)

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About the business

Free Shipping Every Day on our selection of cute and comfortable maternity clothes. Motherhood offers countless sizes of maternity dresses, nursing bras, maternity jeans and pants and a wide selection of cheap maternity clothes. Motherhood Maternity

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