• Moonpig

Moonpig

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Moonpig has a rating of 1.4 stars from 143 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Moonpig most frequently mention customer service, birthday card, and next day problems. Moonpig ranks 38th among Wedding Invitations sites.

  • Service
    54
  • Value
    52
  • Shipping
    52
  • Returns
    37
  • Quality
    44
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
27
34
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Moonpig customer service is appalling, their gift sets are overpriced with extremely poor quality products.
How would you rate Moonpig?
Top Positive Review

“I am so sick of the email cards that everyone sends...”

Dorothy W.
2/12/15

I am so sick of the email cards that everyone sends me so I started doing my own cards and mailing it to everyone. They love it. Moonpig has such clever cards and they look better than hallmark.

Top Critical Review

“Disgusting Company”

Stuart W.
3/4/24

I just found out that after a purchase I made with Moonpig last year, I've somehow signed up to the big scam, complete savings. They've taken £15 a month from me since last September, without my knowledge. Thank you Moonpig, I will never use your service again. You should be ashamed of yourselves.

Reviews (143)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (33)
Thumbnail of user traceym19
4 reviews
12 helpful votes
November 25th, 2013

Good prices when they're on sale, but not every card can be customised as much as I'd like.

19 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

We'll always be here to make someone's day brilliant! Create thoughtful high quality personalised greeting cards

How do I know I can trust these reviews about Moonpig?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Moonpig?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business