Moonpig

Ordered 2 Christmas cards and a box of bracelets with mummy written on them a week ago. The estimate delivery is 22nd of December. We received the parcel which was good but opened it to find the only one card turned up and a box. Inside the box was a pair of boring earrings. Nothing like what I ordered. So no Christmas gift from our daughter. The second card has not turned up which says to my wife. First Christmas together being married. Will use a different company in future. What a let down

Moonpigs five day flower freshness guarantee somewhat spoilt by Yodel delivery driver throwing them over the gate. Photo shows flowers within 24 hours of delivery.

Just ordered card, paid £4.00 for express delivery. After reading the reviews I am now worried my daughter will not get her cared. We have covid so unable to go to shop.

Flowers arrived a day late. Several broken stems and very dehydrated. Really not worth the cost.
Did pick up a little when put in water

After purchasing flowers my wife on our anniversary I was disgusted with the quality and the quantity ( unlike the illustration) also the flower heads were falling off " I will certainly not be purchasing from moon pig again and could have bought far better quality from local florists who offer free delivery "

Ordered three different Christmas gifts to be told a few days later their out of stock. If you dont have it dont advertise it and the £5 credit should come off the same order not the next time you buy.Dissapointed.

Grave, potential relationship-ending error that was not appropriately rectified by customer service.

Wrong size garments and complaints ignored, ordered a women's medium size t shirt and it came as a size 10, would not fit my Petit daughter and when I complained I've been totally ignored, never use Moonpig again

Keeps throwing me out of the site. Spent all afternoon trying to do a card and have now given up. This happened once before but my time is too important to waste like this.

I made a card with a photo.

I had made a mistake with a word and would have been able to have corrected it when I noticed the error on confirmation email. Also a photo on the back cover did not download even though it was showing on the card before I ordered it. I received the confirmation email 6 hours after the order was received and so the card had already been dispatched. I was told by the Moonpig rep that this happens with Macs and was offered a 50% discount on resending the card. This was a sympathy card so that was not an appropriate result. He also recommended that next time I check with them once I send a card from a Mac for confirmation. Next time I'm using Apple.