MonsterJam

Been to a lot of Monster Jams this was the worst shortest one ever been to all the good trucks went out early horrible and that used to flip them over and let them finish they don't do that no more! Sucks want be back they are owned by same company that owned circus if they don't change they'll go out of business next

3rd Time Not A Charm.

I love leaving great reviews. Having to report a less than mediocre experience is much less fun. Only fair to others that I do.

I ordered a dark gray cap for my boyfriend for Christmas (2 days away) on November 15th. I will not have the cap in time for Thursday. The first order received was a plastic baby pink girls cap, weeks ago. I called them immediately, they apologized and sent a new order out without even asking for the wrong one back. Great. Easy. Thought I was done. Got the new one a few days later and walla. Same pink cap in the box. I call again the next day (last Saturday) and explained what happened. Went online, described over the phone the exact one I was looking for. The woman on the other end (Gina, I think) seemed really apologetic and said she would send a message to the "warehouse". This mysterious warehouse would call me back on Monday. Its Tuesday and still no phone calls. I called and got Paulette on the phone. God bless your soul if you get Paulette on the line as well. I introduced myself (couldn't hear me), tried to explain my situation. Immediately told me there "is no way to have the cap by Thursday. (This is a $13 order for a hat that I placed on Nov 15th. First present of the season.) So, what irritated me the most about the entire conversation was that I could not get a word in edgewise. I wanted to know what any other options would be. Is there a different way to reach out to this CIA-like warehouse? Could I get the cap before New Years? Nope. Couldn't even say three words. Every time I tried to talk to Paulette, I was rudely cut off, interrupted because apparently she knew what I wanted and was asking for before I could even say it. Matter of fact, Paulette seems to be a mind reader! Wow! I had to yell to get her attention so that I could simply tell her to cancel the $13 order. Geez Louis. What a waste of time and energy. My boyfriend isn't getting what he wanted in time. What a shame. Customer Service training for this place!