• MoneyGram

MoneyGram

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Overview

MoneyGram has a rating of 1.09 stars from 76 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MoneyGram most frequently mention customer service, western union, and error message problems. MoneyGram ranks 160th among Money Transfer sites.

  • Service
    38
  • Value
    31
  • Quality
    35
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
27
5
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What reviewers want you to know

Positive highlights

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Critical highlights

  • Money Not on time very bad customer service, rude and no cooperation.
How would you rate MoneyGram?
Top Positive Review

“Things have changed”

Dimitri J.
3/4/22

I'm surprised to see that the platform is still running even after several negative reviews have been posted against them. I used the platform some years ago and it wasnt an experience I like to remember. Basically they tried to hoodwink me out of my money, frankly they did but i recovered most of it from Finetouch Tech. Anybody with viable evidence can apply for restitution.

Top Critical Review

“Money Gram is VERY unprofessional”

RANDOLPH H.
2/1/24

I opened an account with MoneyGram yesterday. I tried to send money today. My transfer was "denied" with no reason given and they closed my account! I think that MG must be scammers. When i tried to ask for a refund they said, "Your request is denied." They stole $1,500.00 USD from me. DO NOT USE MONEY GRAM EVER! I cannot add any "proof of purchase" because they will not recognize my username and password anymore...which would allow me to get back into my account. These guys are professionals, that's for sure!

Reviews (76)

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Reviews that mention popular keywords

customer service (16)
Thumbnail of user acustomerthatiss
1 review
0 helpful votes
July 1st, 2022

If I could give them More than 5 stars I would, Easy/ fast/ and they fix any problem in few seconds, LOVE IT!

Service
Value
Quality
Thumbnail of user jadew6
12 reviews
30 helpful votes
January 5th, 2015

This is SUCH a no gimmick and no hassel service site. It was sooooooooo easy for me to send money overseas. When western union was HORRIBLE. They keep rejecting my transactions. It has ALWAYS been a headache with western union and having to change modes of payment just to make something go thru. I'm not sure why i didn't try moneygram before. I mean seriously. I don't know who told me western union is the only money transfer company. I had been suffering with them for years. I now have an account set up online with moneygram and whenever i get a chance i send money with a click of a couple of buttons. No hassle, no money holds, no "wait for approval" crap that western union has put me thru all these years. Thanks moneygram!

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About the business

MoneyGram helps connect people through our global money transfer network.

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