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MomenterieReviews 4,070

4.5

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Momenterie Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
90
value
7
shipping
7
returns
4
quality
509
This company responds to reviews on average within 5 days

Instant Feedback

263 reviews

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France
1 review
0 helpful votes
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Merci, très joli cadeau
October 25, 2025

Parfait, livraison rapide, bien emballé et protégé.
Suivi de livraison simple, de la commande à la livraison.

Date of experience: October 15, 2025
France
1 review
0 helpful votes
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Parfait
October 25, 2025
Updated review

Site très réactif et très sérieux.
Tout est parfait.

Date of experience: October 15, 2025

Affiche reçu rapidement mais avec un pli... dommage
October 16, 2025
Previous review

L'affiche a un pli dans le milieu, cela doit venir de l'emballage ou du transport mais c'est dommage.

Date of experience: October 3, 2025
Italy
1 review
0 helpful votes
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Meravigliosa
October 24, 2025

Un esperienza meravigliosa, sono davvero molto contenta di questa collana così luminoso e speciale. Un grande Brand e tante persone gentili. Grazie mille

Date of experience: October 14, 2025
Italy
1 review
0 helpful votes
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Ottimo prodotto
October 23, 2025

L'imballo deve essere fatto con più cura

Date of experience: October 14, 2025
Germany
1 review
0 helpful votes
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Rundum zufrieden 👍🏁
October 23, 2025

Ich kann es nur empfehlen eine tolle Geschenkidee, alles easy zu gestalten und der Versand war auch sehr schnell.

Date of experience: October 13, 2025
Italy
1 review
0 helpful votes
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Ottima esperienza
October 23, 2025

Il prodotto era proprio come descritto, facile da ordinare e veloci nella consegna. Esperienza ottima!

Date of experience: October 13, 2025
NL
1 review
0 helpful votes
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Blije klant
October 23, 2025

*Fijn dat de mogelijkheid bestond om na de bestelling nog iets te kunnen veranderen. *Snelle levering * mooi geprint en ingelijst

Date of experience: October 13, 2025
Italy
1 review
0 helpful votes
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Buon servizio
October 23, 2025

Ottimo in tutto. Dalla scelta dell'articolo al prezzo

Date of experience: October 13, 2025
Italy
1 review
0 helpful votes
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Perfetto e autentico!
October 23, 2025

E possibile personalizzare la mappa in modo semplice e veloce e rendere il prodotto autentico. Tempi di produzione e spedizione rispettati. Molto soddisfatta del prodotto ricevuto.

Date of experience: October 9, 2025
Italy
1 review
0 helpful votes
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Incisione troppo piccola
October 22, 2025

Medaglione carino, tempi di spedizioni rispettati, incisione molto piccola, difficile da leggere

Date of experience: October 13, 2025
France
1 review
0 helpful votes
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Idée originale
October 22, 2025

Une affiche très réussie et qui collait parfaitement à notre demande

Date of experience: October 12, 2025
NL
1 review
0 helpful votes
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Wel veel gedoe had met bestellen en ook de Bezorging was slecht. Blijkbaar op een dhl punt afgegeven maar zowel de koper als ontvanger had hier geen nieuws van ontvangen

Date of experience: October 12, 2025
Italy
1 review
0 helpful votes
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Idea regalo azzeccata
October 22, 2025

Arrivato subito, descrizione come presentata ed arrivata. Complimenti

Date of experience: October 12, 2025
France
1 review
0 helpful votes
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Au-delà de mes attentes!
October 22, 2025

Je suis très agréablement surprise que ce niveau de service client existe vraiment!
Mon colis est arrivé endommagé, non seulement, il m'a été renvoyé dans un délai extrêmement rapide, j'ai eu un suivi de ma réclamation très régulier et un bon de réduction pour ma prochaine commande. C'est une entreprise avec laquelle on aime travailler et qui a le respect et la valeur du client. Les produits sont de très bonne qualité. L'excellence telle qu'on l'apprécie et qui fait qu'on reste client.
Bravo!

Date of experience: October 12, 2025
Italy
1 review
0 helpful votes
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Mi aspettavo di più
October 22, 2025

Sono rimasta delusa. Carta di bassa qualità. Prezzo troppo alto in relazione alla qualità del prodotto. Non lo ricomprerei.

Date of experience: October 10, 2025
France
1 review
0 helpful votes
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Impec
October 22, 2025

Beau plan de ville et beau rendu d'impression

Date of experience: October 12, 2025
NL
1 review
0 helpful votes
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Plaatsnaam
October 21, 2025

Product voldoet aan beschrijving op de site.

Date of experience: October 11, 2025
Italy
1 review
0 helpful votes
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Deluso
October 20, 2025

Il vetro non è vetro ma plastica e di conseguenza costa troppo per avere una stampa e un quadro fatto con la plastica e non di vetro

Date of experience: October 10, 2025
Italy
1 review
0 helpful votes
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Perfetto
October 18, 2025

Precisi e rapidi tempi di consegna ottimi e facile tracciamento del pacco prodotto ottimo

Date of experience: October 8, 2025
Italy
1 review
0 helpful votes
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Migliorabile
October 18, 2025

Primo ordine stato annullato, ho avuto molta difficoltà ad effettuare un secondo ordine (sito e istruzioni nom chiare) con il codice comunicatomi. Servizio clienti veloce. Grande ritardo nella consegna dell'ordine, senza nessuna comunicazione, se non periodo interessamento.

Date of experience: October 3, 2025