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Overview

Mohka has a rating of 2.66 stars from 58 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Mohka most frequently mention customer service, and canvas art problems. Mohka ranks 1001st among Home Decor sites.

What reviewers want you to know

Positive highlights

  • Waited 2 weeks for the delivery but cannot complain as it came in the time they said it would.
  • I emailed mohka suggesting they could improve their customer services as they didn't do them justice.

Critical highlights

  • Do not be fooled by web site, use an alternative canvas company.
  • Also operating the same company under www.mohka.co.uk, explosive arts eBay, canvas art eBay.
How would you rate Mohka?
Top Positive Review

“Please ignore negative reviews about this company”

Colin W.
2/12/15

Please ignore negative reviews about this company. I ordered a large canvas print on saturday and it arrived on the following thursday, well packaged and in perfect condition. The print itself is of high quality and very well made. I could not be happier with the quality and service.

Top Critical Review

“I reckon the Mohka mottos must be: "the customer is...”

Alun B.
1/2/14

I reckon the Mohka mottos must be: "the customer is always wrong" and "we've got the money and we're keeping it". My experience comes from placing 5 orders over a year or so and being relatively happy with 4 of them. There will NEVER be another order from me, nor, I strongly suggest, from you. Because if things aren't to your satisfaction, and as other reviewers have said, I reckon you stand no chance of getting a fair deal unless you're prepared to take them to court - yes, even if the product is of poor quality or doesn't match the picture/description on the website (things the law is supposed to help guarantee). And despite the company not making it clear that it's you who's responsible for return postage (something that's also required by law - check out loads of entries on eBay for example, where this is made quite clear), that's exactly what this company will insist on. So if you've ordered a large canvas, that's up to £50 you'll be out-of-pocket if you need to return it because it's not of satisfactory quality and/or doesn't match the description. Bottom line: if you're thinking of buying from Mohka, good luck but prepare to be disappointed, frustrated and angry... oh, and add £20-£50 to the price just in case the canvas isn't what you expected. Buying from Mohka is, in my opinion, very much "at your own risk". (PS In the interests of space, Ive left out the chapters in my story which involve Trading Standards and my credit card company, both of which were quite helpful, but could only go so far, leaving me to choose either court action or donating the canvas to charity I chose the latter).

Reviews (58)

Rating

Timeframe

Other

Reviews that mention popular keywords

web site (5) canvas art (4) 2 weeks (3) customer services (3)
Thumbnail of user colinw16
1 review
0 helpful votes
February 12th, 2015

Please ignore negative reviews about this company. I ordered a large canvas print on saturday and it arrived on the following thursday, well packaged and in perfect condition. The print itself is of high quality and very well made. I could not be happier with the quality and service.

Service
Value
Shipping
Quality
Thumbnail of user melh2
1 review
1 helpful vote
April 1st, 2010

Hello would like to commend this website I ordered from them and then read some rather shocking reviews. But I can confirm that they were excellent. Great commmunications customer and delivery I ordered my canvas print on sunday 28th March 2010 then received and confirmation email then a dispatched email wednesday 31st march and it arrived this morning well packed. So this site is brilliant fab artwork at brilliant prices

Thumbnail of user terryb1
1 review
1 helpful vote
January 18th, 2010

Excellent. Item is of fantastic quality and having scoured the internet in detail before purchasing Mohka proved to be the cheapest comparitive site by some distance. Emailed mohka the day after purchase and recieved an email with accurate delivery estimate within a couple of hours. Canvas took 10 days to arrive and looking around its delivery that seems to be the biggest gripe on this thread, however if you are prepared to wait then ultimately you should be more than happy based on my experience. Patience people..

Thumbnail of user kevinq1
1 review
1 helpful vote
December 7th, 2011

Ordered my canvas art before i look at the review website/ was a bit worried but had no need to be. Ordered my prints on the 30th nov, and they arrived by the 6th dec, had no problem contacting them, art work is fantastic great quality very very pleased with my purchase would def use again well done mohka

Thumbnail of user hp1
1 review
1 helpful vote
January 27th, 2010

After reading the terrible reviews about this website I was very worried that my order wuold not arrive! I can only assume that Mohka were having problems with demand over Christmas as I have received an excellent service from them. I placed an order 2 days ago and it has arrived today in excellent condition. They could perhaps improve ther service by sending you a confirmation email when your item has been despatched but other than they they offer a brillaint service at excellent prices!

Thumbnail of user johnb20
1 review
1 helpful vote
January 17th, 2010

I ordered my xlarge canvas print on the 4th Jan, a few days later i saw this site with pretty bad reviews about Mohka etc and thought oh dear looks like we might have a problem in the near future.
To my delight my canvas 56' x 30' arrived on the 12 Jan, excellent quality and compared to many other websites i spent hours looking at also pretty cheap for the size.
I would definately buy from them again, they seem a small company that has obviously had problems when an extreemly busy period has overwhelmed them.

Thumbnail of user lillyp
1 review
1 helpful vote
September 29th, 2010

Placed my order 27. 09. 10 and it arrived today 29. 09. 10, well packaged and supre stunning... maybe they just had some teething problems but i've found no fault with them at all

Thumbnail of user mattb2
1 review
1 helpful vote
January 12th, 2010

My order took nearly 2 weeks to arrive, but as i could see out of my window i could see the country was covered in snow, so I'm more than happy they even managed to get it to me, chill out and just wait for a quality canvas print and it will arrive.

Thumbnail of user nickr6
1 review
1 helpful vote
September 4th, 2010

Excellent service. Needed to make a phone call about my order and it was dealt with first time and sorted immediately. Both canvases arrived on the date that was given and both loook fantastic.

WOULD DEFINITELY USE THIS SITE AGAIN

Thumbnail of user johnp5
1 review
2 helpful votes
October 26th, 2009

Slight delay but was kept informed right up to my order being dispatched canvas is excellent quality for money and will use again. Don't be put off by the few negatives

Thumbnail of user jonh2
1 review
1 helpful vote
March 12th, 2010

I can only assume the other reviews are by competitors of the site. I order2 prints on seperate occasions and they even refunded me a postage charge. I recievd them both within 3 days and are excellent quality. WILL DEFO BE ORDERING AGAIN!

Thumbnail of user clairew6
1 review
1 helpful vote
August 6th, 2010

Ordered art and then saw reveiws. Got very worried. Ordered 30/07/10, called and was assured handmade to order and should take 5 working days and was recieved in perfect condition 05/08/10. If i had saw the reviews i would have been put off and that would have been a real shame, as they look so so great.

Thumbnail of user joannew
1 review
2 helpful votes
October 20th, 2009

I am surprised to see bad reviews of this company as I had a very good experience. They managed to get the canvas out in a short time frame for my brother's birthday and he was delighted with the product. I can only say that they were extremely helpful with my order and I will definately be ordering again.

Thumbnail of user eddiew
1 review
1 helpful vote
September 28th, 2010

I read some other reviews with shock. I ordered a banksy print and it arrived 3 days later. However it was one size smaller than what I ordered. However when I rang them they answered and I agreed with them a discount for a 2nd canvas I wanted. I got a Banksy canvas measuring 48''x30'' for £40! The quality is absolutely superb as is the condition. I had good fun chatting an emailing with them and they offered me more deals if I order again plus discounts for friends. Lets face it, you can get a really good quality print of a wide range of ideas for very little money. The prices are amazing, the website very user friendly and I write this on the 28. 9. 10 so I can only assume they have stepped up their game since some of the other comments. Also perhaps rivals put on negative comments to tras the opposition. I want to go and shout about this company from the roof tops, despite their initial mistake. Because they handled it very well and I am about too order my 3rd. One very happy customer indeed.

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About the business

Affordable wall art by mohka.co.uk. Check large online selection of funky wall art. Canvas pictures from? 19.99

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