• modes4u

modes4u

Overview

modes4u has a rating of 4.76 stars from 503 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with modes4u most frequently mention customer service, good quality, and fast delivery. modes4u ranks 3rd among Stationery sites.

  • Service
    17
  • Value
    17
  • Shipping
    17
  • Returns
    6
  • Quality
    17
133
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What reviewers want you to know

Positive highlights

  • Your quality is second to none and your customer service is brilliant!

Critical highlights

No critical highlights yet

How would you rate modes4u?
Top Positive Review

“Best place to get Gatcha Balls”

Kyle S.
2/27/19

I have purchase twice from ModeS because my wife enjoys Gatcha Balls, erasers and Sanrio product. The whole process is great from shopping on the website that is easy to the shipping process. The package come with in one to two weeks which is great considering it is international. I will continue to purchase from this store and have told my wife who is getting ready to place an order soon. Thank you for being in business.

Top Critical Review

“Almost 4 months and I still haven't received my order.”

Ivory I.
9/1/20

I placed an order on May 19,2020 and, as of September 1, I still haven't received it. I've asked repeatedly for a refund and they refuse. They keep saying it's on the way. In an email they said,"We ship from Hong Kong, therefore, it takes at the moment due to COVID-19 between 4-8 weeks to arrive. Please be patient." This is ridiculous! It's been a lot longer than 8 weeks. Do not trust this site! If you must buy from them, go through their Etsy store. You have a better chance of getting your money back if you go through Etsy.

Reviews (503)

Rating

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Other

Reviews that mention popular keywords

customer service (17)
Thumbnail of user wendlingc
1 review
0 helpful votes
July 15th, 2018

Plusieurs commandes déjà et jamais déçue de la qualité des tissus ou de la découpe, seul bémol, la qualité des emballages laisse à désirer, le dernier colis est arrivé déchiré et deux tissus étaient salis et abimés, un long voyage demande un peu plus de protection... Merci

Thumbnail of user perreauxn
1 review
0 helpful votes
December 18th, 2018

Des produits de bonne qualité, même si l'on ne peut pas se fier à 100% sur des photos concernant tous les produits sur Internet. De l'originalité, des produits que l'on ne trouve pas partout et des envois quand même assez rapide! Merci ModeS 4 U

Thumbnail of user michelled183
1 review
0 helpful votes
April 30th, 2018

Tres contente de mon achat, mais delai un peu long pour le recevoir

Je recommande...

Thumbnail of user kittynah
1 review
0 helpful votes
July 26th, 2018

Quick delivery, beautiful fabrics, but by the order is done you cannot change anything.
Elsewhere, that's the only drawback

Thumbnail of user nathaliem19
1 review
0 helpful votes
June 13th, 2018

Livraison rapide. Produits de qualite. Les tissus sont coupés droits. Un très beau coupon en cadeau ainsi quune autre petite surprise

Thumbnail of user grenierm
1 review
0 helpful votes
July 27th, 2018

Site avec des tissus supers...' Origineaux, beaucoup de thèmes et de matières... Et la livraison est assez rapide. Merci, tres contente de mes achats.

Thumbnail of user ziann2
15 reviews
0 helpful votes
August 2nd, 2021

I found a variety of attractive pencil cases here, as well as cartoon themed pen-pencils. This stationary will be a favorite to kids.

Thumbnail of user aliciag33
1 review
0 helpful votes
November 8th, 2017

Hasta ahora todas las compras que he hecho han llegado en un tiempo prudencial. Tienen gran variedad de telas y hasta la fecha no tengo queja.

Thumbnail of user marielaured1
1 review
0 helpful votes
January 31st, 2020

Envoi rapide et tout à fait conforme à mes attentes
C'était ma première commande et je suis tout à fait satisfaite

Thumbnail of user nadinej11
1 review
0 helpful votes
May 15th, 2019

Les tissus sont très beaux et dequalité. Jepense queceserait bienderouler le tissu laminé car plié, il y adesplis quimarquent

Thumbnail of user stephaniel106
1 review
3 helpful votes
September 12th, 2017

I've ordered various Japanese goodies from modeS4u over the past year because they have a great selection. Shipping is affordable, but can sometimes take a while since everything is being shipped from Hongkong. I never had to contact the customer service, so I can't say anything about that.
Four stars (instead of 5) because there doesn't seem to be a mobile version of the site, so navigating it on my smartphone doesn't really work. For the past three years people have been spending more time online on their phones than on computers, so online shops should catch up and provide their customers with a decent mobile experience.

Thumbnail of user rootp
1 review
1 helpful vote
November 13th, 2017

I have ordered fabrics from them 2 or 3 times already. Great selection, there's a little bit of everything. I appreaciate that they have brands like Birch Organic Fabrics. Also, shipping is reduced if you buy a good amount. They arrive folded, in a plastic bag that is inside an envelope. As soon as they send the package they send you a link with the tracking so you know where your package is.

One time I had a problem with my card and I unkowingly created two orders. As soon as I realized I e-mailed them and they quickly cancelled one of them.

Overall, a good place to buy from.

Service
Value
Shipping
Quality
Thumbnail of user orangeg4
5 reviews
19 helpful votes
March 18th, 2017

They have amazing communication which is something quite rare. Prices are ok, shipping is free after 68$usd which is nice. I don't really like how they pack their packages with tight paper mailers and stuffed tight with the squishies. Packaging gets crushed and squishies sometimes get defects after being squeezed and stretched in the tight space. Overall okay, I get the right items everytime.

Thumbnail of user carried40
1 review
0 helpful votes
November 21st, 2017

The website was recently changed.
The plus side is that it is easier to have a closer and better look at the items that I find interesting.
The down side is that it doesnt show a complete overview anymore of the squishies I like.
Also Oliver seemed to be lost and I liked using his presence to help me get to the items I saw on your youtube channel but wasnt able to find back on the website. Also, with him around it was easy to purchase something and have the package rated under (less) then $20. For my next order I am now hoping it will pass the border without an extra 20 fee. Which is sad because that 20 I could have spent on buying your squishies.

Thumbnail of user giusyg
1 review
0 helpful votes
March 8th, 2019

Be careful whit additional taxes here in Italy, the custom charged 18 on the order...
Is the first time it happens, but the fabrics are perfect and the delivery ok

Thumbnail of user wendyr68
1 review
0 helpful votes
November 16th, 2017

Great fabric, and super fast delivery. It is clear that a great deal of care was taken in packing my goodies! Thank yoU!

Thumbnail of user nadeged3
1 review
0 helpful votes
June 3rd, 2019

Site facile de navigation. Les produits sont mis bien en valeur, les photos détaillées. Dommage, qu il n'y est pas assez à mon gout des miniatures sous licence (style pokemon, nintendo ou autre). Service clientèle à l'ecoute, frais d'envoi raisonnable.

Thumbnail of user ollivierf
1 review
0 helpful votes
July 19th, 2019

J'ai commandé une trousse alice au pays des merveilles qui est très jolie et livrée a l'heure super!

Thumbnail of user camillec47
Camille C.
1 review
0 helpful votes
November 26th, 2019

Tissus et impression sde qualité, je suis ravie de ma commande, je recommanderai ici sans hésiter. Tissus bien pliés, envoi soigné. Il faudrait juste que ceux-ci soient protégés par un carton fin dans le colis et ce serait parfait.
Merci Modes4U

Service
Value
Shipping
Quality
Thumbnail of user elisabettac1
1 review
2 helpful votes
March 26th, 2019

Cercavo stoffe con fantasie particolari con cui fare delle sacchette per i miei nipoti e le ho trovate solo presso questo sito ad un costo accessibile. Prodotti buoni e come da descrizione. Lo consiglio.

Thumbnail of user richardo137
1 review
0 helpful votes
December 14th, 2018

Envoie assez rapide et soigné, produit conforme à la description et de bonne qualité, j'ai retiré une étoile car je regrette juste que le tissu ne soit pas coupé droit car pour remettre droit il a fallu que j'en retire, sinon très beau produit

Thumbnail of user luket41
1 review
0 helpful votes
January 1st, 2019

First off I want to say that I used to get most of my stuff from Japan with online mail-forwading services, which is a huge hassle on the long run. I found modes4u a couple years back in 2014 and was very satisfied with my first small order! I actually had problems with the local post office (not connected to modes4u employees, it was all my fault!) because I didn't include my full legal name but even then when I tried reaching out to the site's help centre the people were very supportive and helpful, saying they would re-send it correctly once it returns to them! (in the end I managed to settle it myself with the post office staff)

I ordered 2 more times from them, the 2nd time the quality was just as good, but my recent order had me a little baffled. I have to mention, I ordered right at the end of november, so I can only imagine how much work the modes4u employees have to do during Christmas time, so I don't want to sound unreasonable and cold!

My order was very nicely packaged with a cute bag included, but sadly the protective sleeve my file folder arrived in still got bent (sometime during the shipment i believe), and some other items came tangled up, the bag's measurements weren't very accurate (might have been a misunderstanding while trying to convert inches to cm though) and i didn't get the free gift i chose, even though the offer was still available during the time of checkout. (that might have hurt me the most because i love iwako erasers:^( oh well, they are not expensive to buy at least!) I included a pic of some of the contents of my order, taken right after unpacking. (if you want to know i also ordered a lunchbag and kitchen utensils but they were gifts for my mom)

What I could give as advice to the group is to maybe get stronger protective sleeves! And I advise buyers to look out for file holders and notebooks, and try to order them along with paper-based items and flat surfaced stationary, since most items come in package bags and not boxes!

Overall, thank you modeS group for the years of cute stationary supplies, and I hope the store grows even more in hope of progress!

Thumbnail of user dorisc77
1 review
2 helpful votes
June 17th, 2019

I have already ordered several times patchwork fabrics and was always very happy with the quality of service and goods. The design especially of the American fabrics is amazing and there is no other place I know which would offer such a variety of different themes and designers. The photos together with the short description provide an excellent impression of the fabrics.
The only thing is the extremely longlasting customs procedure... the last 2 shipments took more than 4 weeks until they were delivered (I ordered from Austria). Although I guess this issue is beyond influence of modes4u, it has a negative impact on the overall shopping experience. Sorry to mention this! The rest is perfect:-)

Thumbnail of user carolanns6
1 review
0 helpful votes
October 4th, 2019

J'ai commander deux objet random pokémon et disney

C'est trop mignon et je ne suis pas déçu

Cordialement

Thumbnail of user cheuky
1 review
1 helpful vote
June 10th, 2019

I loved all the squishies I ordered and the cute bag it comes with and all the amazing squishies I ordered I recommended

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From the business

Kawaii shop selling slow rising, jumbo, and scented squishies, gooey slime, fabulous fabrics and cute stationery! Free shipping for orders over US$70!

Company Representative

Thumbnail of user oliverc27
Oliver C.

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