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Modern Source has a rating of 4.76 stars from 331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modern Source most frequently mention customer service. Modern Source ranks 51st among Furniture sites.
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amazing. have ordered several eames chair and loungers from this company for clients and will continue to do so. great customer service and in the one instance there was an issue with something chipped in transit, David took great care of me and we fixed the problem.
BEWARE! Appears to be operating several websites listing Vancouver BC as its business location. Most feedback is ancient and their Facebook Page hasn't been updated in many months. They also list numerous items as being in stock that I know haven't been available in a year. There is no way to logon to your account or check order status on their web page. The 800 number reaches the same recording for every option.
I thought the item was made in Canada, but the couch was made in China and therefore it took 3 months to get the couch. Happy with the purchase.
The items we've received this far (2/3) have been beautiful and well made-- as shown. They have also been very carefully/securely packaged and delivered within a reasonable time frame. However, the final item (chair and ottoman) are still MIA, with no clue as to when they will be dlivered... Frustrating to have ordered before Christmas, and still they are "sitting in a crate somewhere, waiting to be released/processed" at the end of February! .... Yes, based on the otherwise good experiences & product, I will continue to shop with and recommend this business to others. Great selection, good range of prices and types of items, and beautiful quality thus far...
I was really unhappy to find out at the checkout that your pricing is in USD. You are shipping from Vancouver to a Canadian customer. This pricing was very misleading.
If the product is delivered quickly and and if it meets my expectations - then you shall receive some fives. If not, you shall receive a call. Asking these questions at this stage of the purchase is pointless.
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