• MLB

MLB

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

MLB has a rating of 1.73 stars from 144 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MLB most frequently mention customer service, and last year problems. MLB ranks 55th among Baseball sites.

  • Service
    32
  • Value
    36
  • Shipping
    15
  • Returns
    19
  • Quality
    29
Positive reviews (last 12 months): 4.2%
Positive
1
Neutral
1
Negative
22
4
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Such a waist of time and a inconvenience What happen to customer service!
How would you rate MLB?
Top Positive Review

“Too many Player interviews during a game.”

Ted W.
3/30/23

I purchased MLB to watch baseball games and not watch player or manager interviews. If I wanted to watch interviews I would go to the appropriate sportscast to do so. It is very annoying and aggravating. If announcers can't keep up with a game, then change announcers. This is a crap policy. Watching Atlanta game and have had three interviews in just the 3 and 4 innings And another 3 more thru the 7th. Redundant crap. What think of team,etc,etc. Sick of watching these interviews. Ted Wolk

Top Critical Review

“What a joke.”

Ev I.
3/5/24

Mom loves baseball and watching games live on tv. We're in the Mtn. Time Zone and game start times don't match up with MLB.com's schedule. Call customer service and took 20 minutes just to locate our account, only to be told they can't seem to find the problem and I need to contact my streaming provider. Next day, the schedule timing is way off, so we give up and decide to sign up for cable + sports package. Yup, went backwards and instead of cutting the cable. Thanks mlb.com - you really bite. What a terrible service.

Reviews (144)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (20)
Thumbnail of user joannw174
2 reviews
0 helpful votes
December 24th, 2021

Subscribing to MLB network is the best $25 a month I have ever spent. I got to watch all my beloved Braves games (except blackouts). I can start the game over if I need to. I can ff through commercials. I will definitely be back for the 2021-22 season. It's gonna be another winning year for my Braves. Since moving to Florida from Georgia, I have to pay for Georgia sports. I had Directv for a long time wayyy too expensive. Thank you for your coverage. It's the best.

Thumbnail of user karenk2838
1 review
0 helpful votes
November 9th, 2022
Verified purchase

James was ver courteous, and helped get the Phillies collage for national league championship delivered earlier than anticipated

Great asset to your team

Tip for consumers:
Great service

Products used:
Collage picture Phillies

Service
Value
Shipping
Quality
Thumbnail of user joep1190
1 review
0 helpful votes
September 17th, 2021

I am an avid fan of The Boston Red Sox, as well as, just baseball in general. MLB.TV to me gives the everyday fan the opportunity to watch whatever team their heart desires. Living in New Jersey the only games I can not watch them play on the website is when they are playing in Philadelphia against the Philadelphia Phillies. Which for us, all you have to do is turn on the Phillies broadcast and voila you have the capability to watch these games. My issue with this however is for the people who are not able to afford the $130 price tag associated with a season's worth of baseball. If you can, then you are able to go about your day as you please. Luckily enough I get free MLB.TV by using the T-Mobile Tuesdays deal associated with the app. I love this app because it gives you game day quality as if you have the ability to tune into your local station to watch the games. It gives me the ability to have NESN, the New England Sports Network, readily available whenever I want to see my team play. I appreciate the fact I can always see my team and whatever other team I wish, play the sport I love. If they fixed blackout restrictions and the price like many other sports viewing apps do, I feel as though they would be even more perfect to be used by the common consumer.

Thumbnail of user leveonb
15 reviews
21 helpful votes
August 1st, 2019

It is a great site. I can always depend on it. I always look at when games are, scores, rankings, and I look at the Astros news. Overall if you are a baseball fan this is the site for you.

Thumbnail of user margareth267
1 review
1 helpful vote
July 25th, 2019

I would like to say I love the lady I talked to over the phone. She was helpful cancelling my subscription and was sweet to ask and talk about the Astros. I don't know what her name was but I love her.

Thumbnail of user charlief41
3 reviews
5 helpful votes
August 31st, 2018

Honestly, the best place to observe live results and baseball news. I am using it for 3 years. Thanks for the job done and keep it on!

Thumbnail of user dianap149
1 review
1 helpful vote
October 26th, 2018

I look at this site more for video clips, stats, standings, and scores for baseball. I love it! Thanks for the job done and keep it on!

Thumbnail of user randyi2
3 reviews
17 helpful votes
May 18th, 2018

I use MLB.com on a daily basis for scores, recaps, standings, and live streaming of my favorite team's games. Through MLB.com I follow the New York Yankees and I love it!

Thumbnail of user frankc1
114 reviews
844 helpful votes
March 4th, 2010

With baseball season fast approaching, I had to do a LOVE YOU review for MLB.COM!

This is Major League Baseball's Official website, and has everything a baseball fan could possibly want. It just ain't baseball season without MLB.COM.

Stats, scores, shopping, MLB news, links to all the team sites, videos, it's all here. This is my homepage from April to October on my main computer.

30 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Coverage includes audio and video clips, interviews, statistics, schedules and exclusive stories.

How do I know I can trust these reviews about MLB?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about MLB?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business