• MLB

MLB

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

MLB has a rating of 1.83 stars from 146 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MLB most frequently mention customer service, and last year problems. MLB ranks 53rd among Baseball sites.

  • Service
    33
  • Value
    37
  • Shipping
    16
  • Returns
    20
  • Quality
    30
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
20
4
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Such a waist of time and a inconvenience What happen to customer service!
How would you rate MLB?
Top Positive Review

“Too many Player interviews during a game.”

Ted W.
3/30/23

I purchased MLB to watch baseball games and not watch player or manager interviews. If I wanted to watch interviews I would go to the appropriate sportscast to do so. It is very annoying and aggravating. If announcers can't keep up with a game, then change announcers. This is a crap policy. Watching Atlanta game and have had three interviews in just the 3 and 4 innings And another 3 more thru the 7th. Redundant crap. What think of team,etc,etc. Sick of watching these interviews. Ted Wolk

Top Critical Review

“What a joke.”

Ev I.
3/5/24

Mom loves baseball and watching games live on tv. We're in the Mtn. Time Zone and game start times don't match up with MLB.com's schedule. Call customer service and took 20 minutes just to locate our account, only to be told they can't seem to find the problem and I need to contact my streaming provider. Next day, the schedule timing is way off, so we give up and decide to sign up for cable + sports package. Yup, went backwards and instead of cutting the cable. Thanks mlb.com - you really bite. What a terrible service.

Reviews (146)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (20)
Thumbnail of user nosake
1 review
0 helpful votes
July 22nd, 2023

MLB.TV has always been glitchy but doable. Since the ASG of 2023, matters have taken a downturn. I can no longer view condensed games or recaps on my Android TV and customer service has yet to respond, nor have I seen any online comments about it. I'm holding out hope that complaints like mine will light a fire under them to do the right thing.

Thumbnail of user danm1419
1 review
0 helpful votes
May 1st, 2022

Sick and tired of net getting the Red Sox announcers on the MLB.COM, very annoying listening to the opponents local ads, etc noise, when can I expect to get the Red Sox announcers, very soon or I'm cancelling the subscription.

Yes I'm pissed off

Thumbnail of user thomasg1753
1 review
0 helpful votes
June 5th, 2022

Since I paid for a full year of MLB TV my favorite team is the Yankees. Why can't I get peacock for free for that game and Prime video for free for that game. I am certainly not going to take out peacock for $5 a month and I don't like Amazon and Prime video. I am entitled to all games that I paid for.

Service
Value
Quality
Thumbnail of user kevind1338
1 review
0 helpful votes
June 26th, 2021

I bought a T-shirt from you. I bought a small T-shirt. They changed it for me. I'm glad I was able to get the t-shirt I wanted. I spent a lot of time on it.

Thumbnail of user andrewd263
1 review
0 helpful votes
March 29th, 2019

MLB.com coverage weighs heavily to teams on the coasts, especially the East Coast. Why not just admit you cover where the money is? I'm a Rockies fan (born and raised on East Coast so I know BB) and they've made the playoffs two years in a row -- better than Mets, Orioles, Rays, Marlins, Giants, Angels, Phillies, Braves... but no coverage of mid-continent teams other than beloved Cubbies. Why would Pirates get better coverage than Colorado? Rox have best young starting staff by far... Freeland went 7 on 2 hits and 1 run opening day. 17-7 with 2.83 ERA last season. Any mention of that? Why no, because the Yankees and Red Sox also play in MLB. Do your job, cover the entire league. Or admit your fiscal bias toward the big cities.

Thumbnail of user robertw861
2 reviews
1 helpful vote
October 27th, 2018

The best source to check the latest news and stats. Use it all the time to follow the schedule and buy tickets. It would be great if they made an all-in-one app.

Thumbnail of user caras1
16 reviews
55 helpful votes
May 9th, 2013

I look at this site more for video clips, stats, standings, and scores for baseball. I haven't used it for buying tickets. I don't know if they are reputable for actual purchases.

30 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Coverage includes audio and video clips, interviews, statistics, schedules and exclusive stories.

How do I know I can trust these reviews about MLB?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about MLB?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business