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I ordered two items from this outfit to restore a guitar through ebay. One WRONG item came, so I contacted them through ebay with an explanation of what I had gotten - and had NOT gotten. Two days later they responded with a question about what I got. I had already explained that in my original query. Now I have a disappointed client who was expecting her guitar this past weekend and mlaval has an angry never-again customer. There are plenty of other vendors of the same products, and I'll use them - ANY of them - from now on.
I ordered two items from this outfit to restore a guitar through ebay. One WRONG item came, so I contacted them through ebay with an explanation of what I had gotten - and had NOT gotten. Two days later they responded with a question about what I got. I had already explained that in my original query. Now I have a disappointed client who was expecting her guitar this past weekend and mlaval has an angry never-again customer. There are plenty of other vendors of the same products, and I'll use them - ANY of them - from now on.
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