Mivenus

The shoes might look good in the picture but they are garbage - and they smell like rubber compost! Note that you can't return anything that is not in the original condition. So the "eyelet" (slit) broke the second I tried to tie the lace which only gave them justification for refusing a refund - and PayPal let them get away with it, even after they promised a full refund. You would be better off donating the money somewhere than wasting it on this scam company.

They steal advertising and deliver crap product. Stay away. Make you return overseas even though they warehouse in US!

Not only were they NOT high quality leather as advertised, they are plastic. I thought I was buying from an Ohio company but it took several weeks to get here and discovered they were shipped from China. They don't fit right and are Not comfortable at all. They will NOT make refunds only exchanges and I don't want their junk! They don't even deserve 1 star but I had to choose one.
I added a photo of what they sent and another of what was advertised.

Until now I've bought 3 pairs of shoes from them. They shipped it fast and the description absolutely matches with the content. The customer service is really good, they texted me and helped me out when i wasn't knowing how to pay with my card. Thank you!
Great store. Have to give it 5 stars.

Stay away from this Chinese company! Trying to get them to refund any purchase... e.g... a pair of shoes that don't fit correctly... is an exercise in total futility. They won't send you a return mailing address unless you agree to send the item to their warehouse in China at your expense! Argumentative, uncooperative and totally unethical!

The shoes look like pictures, true to size and don't seem to be cheap. Customer service is great, they would respond to all your questions and help you out with sizing and paying...
I give them 4 stars. The one star taken is for the 3 weeks it took my shoes to arrive, which is not as fast as I expected.

I purchased a 9 pair of shoes from Mivenus. They sent a European size 41 which equates to a 10 to 10.5. The quality of the item was also poor. After several emails with their Customer Service department (24 hours elapses between each email from them), they said I could return them for a refund. However, before they gave me the address, I had to agree to pay for the mail cost to send them to their warehouse in China. You basically can't return anything to them. Worst internet company I have ever dealt with.

I bought a pair of boots on-line (my first mistake) from Mivenus. The boots that arrived don't look like the ones in the advertisement. They are very cheaply made and not comfortable. No number to call for customer service. Emailed "Mary Jane" and asked for instructions to return the boots and refund. I've emailed their customer service three times since and no response. This is a fly-by-night. They are some where in China? Viet Nam? Korea? My visa says "HOA PHAM. WTF

Not only were these boots plastic instead of leather but you cannot return them. Despite repeated emails to Mary Jane, no response. They are located in China and you'd have to return item to China! No more purchasing from facebook ads!

Their attention to customer service and profesionalism is unrivaled. The reps are always friendly, you can chat easily with them. I recently bought a pair of shoes and a pair of sandals from them and I have nothing to complain about. The products are well made and the price is good. Would definitely recommend!

The boots I ordered were made of very, very cheap plastic materials (looks like leather on their website).
The sizing chart is inaccurate. I followed the instruction explicitly and the size was at least a size too small.
When I complained, they told me to mail them back (to China)(at my expense) even though they were shipped to me from Arizona!
Obviously, they know how much it costs to mail a package to China and they will get very few returns. I guess that is what they are counting on! Poor Quality, scam really! Save your money... these boots are crap!

The shoes were not of the material I expected. They were plastic. The fit was very poor. The bottom fit but the wrap was very loose. It must have been made for a much meatier foot. Returning them has taken four emails so far and now they want me to pay shipping all the way back to China.

I did fall for those misleading pictures. The worst of the worst quality. Paid almost $70.00 dollars and trying to get my money back. I am reading those reviews and I do not understand how come USA consumers regulations do not stop this crap chinese company.

Ordered a pair of boots online. Obviously, they used a different photo than the shipped product. Actual boots are nothing even close to those advertised. These are $10.00 boots at most. Quality is the worst I've seen. I would be embarrassed to put them on my feet. Response from their representative was very bad. Want me to pay shipping to China for return. Do not, repeat: DO NOT ATTEMPT TO DO BUSINESS WITH THESE PEOPLE!

I have seen better quality at the 99 cent store.
An e-commerce taking advantage of the online shopper. They say they stand behind their product - you have to return it to CHINA! You'll never see your refund. Garbage Garbage Garbage.
I would suspect their 5 star ratings are Bogus. Cheap Cheap quality. So angry I did not do my homework.

I'd rather rate these boots with ZERO STARS. They smell awful; I bagged them up to keep them from smelling up the room. Even so, I tried one on and was not happy with the fit or feel. I ordered my true size and these were much too short and quite narrow. I tried to return them. At first MIVENUS refused to accept a return. Upon pressing the matter, they offered to accept a return only if I paid for shipping to China. The photos of the mailer below show that they were shipped to me from California. I wish I had researched reviews before ordering. I fell prey to an advertising email which promised customer satisfaction that has not been delivered. Since the order is from GAZTINO, I'm not even sure I would have found a review. I don't normally write reviews, but this experience is beyond what I would deem poor quality and unsatisfactory customer service; it sets a new low point on the scale of customer satisfaction. I will take the time effort to hopefully prevent others from falling prey to their sales pitch.

Lowest quality products! Horrible back and forth emails for information on returns/refunds and they will go over the 10 day return policy by refusing to contact you. Then being told that buyer is responsible for shipping back to China.

Total garbage! Bought as a gift and so disappointed! Not even remotely close to the advertised photo! Buyer must pay for returns to China! Worst transaction ever!

I agree with most of these other posts about Mivenus. The "waterproof" boots are not actual leather, but a cheap, pretend leather-look material. The boots have no support internally. They advertise that you can get a full refund, but it is impossible to get in touch with them on Spotify. It appears to be a bogus company and already out of business. I will NEVER shop Spotify again if this is representative of the shopping service! If there was a negative number for this review, I would have chosen less than 0! I feel like such a sucker!

Their website says they have a 100% iron clad refund return policy Yet, it has been next to impossible to get them to allow me to return the purchase I made of a pair of extremely pliable shoes that do not serve my purposes In a number of email exchanges the last one indicated that they only except exchanges not refunds Very questionable business and not true to their word.

Terrible, cheap knockoff of the boot in the picture. It offers zero support and is not at all advertised.
They are not refunding my money. I feel like a fool. I will post the picture and bad review every time I see this product on facebook. What rip off.

The boots I ordered never arrived Minevus says it will take 30% of my money to issue a refund even though it is their delivery problem. They don't keep you updated on delivery either. Bad company to do business with!

I should have researched review before I ordered. Shoes are pure junk. Not "genuine leather" and no arch support. AND, they will not take returns/refund money. I feel like such an idiot falling for this scam!

The shoes I received were not as ordered; one pair was boots rather than sandals. They are very cheap plastic shoes, not made of high quality leather as the website claimed. It also took weeks to receive them, leading me to believe they are nothing but a Chinese company scamming people.