MistoBox

They completely messed up my deliveries, and were absolutely unapologetic about this issue. It took forever to get someone to write back to me, and after repeating my complaint several times they would just make the same mistake over and over again without ever acknowledging that they were in the wrong. Will not use them again, waste of money.

My son bought me a 3 box gift pack for Mother's day. The first one was shipped with instructions of how to go on line and "claim" any remaining shipments. Their system won't let me claim, won't recognize the claim code they provided. I emailed and they sent me in the same circle that again didn't work. I just want the coffee that has been paid for sent to me without all this BS.

Coffee was great but a guy there named Conner pretty much only ordered the coffee selection I told him I did not want. Conner, I do not want to get anymore Organic, OK. Guess what's on the next order? You guessed it, organic. When I asked him to fix it he said OK but your going to get the organic. I don't want the Organic coffee Conner can you please send me return postage? Ends up he could cancel it and I miss a week with no coffee. I paid close to $300, so I cancelled my account and will be moving to another coffee service.

This service is just what I needed! On a recent road trip I got to try a few roasters in the MidWest (I live in CO) but when I got home I didn't want to order bag by bag from all those roasters. Plus I got the bug to start trying even more roasters and coffee types. With MistoBox I get coffee from a different roaster every time and I've even been able to explore roast levels and coffee types. For example, I found out I love Single Origin coffee! You can always change how often coffee comes, put coffee on hold all that helpful stuff.

I ordered coffee 2.5weeks ago and still have no coffee. They seldom reply to inquiries and show little regard for your business. Ultimately, went to my credit card company to dispute the charge since, I was never given a product. Go somewhere else with your business!

Saw this company on a tv spot and thought I'd try it, I like to give new business to a new company, there isn't a phone number to stop the subscription, funny under frequent asked questions, that one is omitted. I tried sending them a message that didn't work finally I had to call the bank and block their payment..., nightmare, not worth the hassle...

After ordering from them once for a subscription coffee I have no idea why I ever tried to order a Valentine's Day coffee order from them. Both of my items were extremely delayed (The subscription was a month late and the Valentine's Day one arrived 5 days late) and customer service just never answered my emails.