Mister Car Wash

2 months using with the best wash packake utilizing 2 locations in Mt Pleasant, MI. FILTHY vehicle, horrible wheel wells, half butt wheels and filthy rockers. To top it off, closed on my next visit with zero resolution from corporate

Worse Car Wash ever here especially Palm Coast Florida Here are the Facts, their careless staff improperly loaded my near new Toyota Tundra pickup on their track system back in December causing it to derail crashing inside the tunnel. It shut down their car wash. They took absolutely no responsibility for their their actions. Management stated, we have no insurance. Then, denied my claim of my insurance deductible of $500 and my loss of value on my truck in the amount of $2000. Truck repaired thanks to Geico repairing the fender, running boards and replacement of a brand new custom wheel. Consumers beware Mister Car Wash is very unethical and careless. I was a loyal unlimited club member but they burned me and denied my claim for reimbursement even through BBB of AZ where their home office is. Again not rant just facts.

I've been coming to Mr. Car wash for a while. I started noticing a few scratches here and there, but I never related those scratches to the car wash until today that I brought my car and I saw this huge scratch on the trunk of my car complained to the people that were here, and of course, they're not liable for anything about it I guess I have to fix it myself and by the way, I cancel my subscription with them

I drove in one side of the car wash and then drove out the other side my window blew out and glass was everywhere. I talked to the manager and despite seeming pretty cut and dry he denied any claim. Additionally and more interesting is that I asked to see a video and all he could provide was one outside of the building when the window finally shattered. When I asked to see the videos from inside to see if the glass was struck by anything he said there was no videos from inside? I then proceeded to ask for any video copies he had of my vehicle going through the building and he got very defensive of a sudden and told me he would not be giving me anything without a subpoena. Clearly a very expensive trip and a very sketchy encounter with their General Manager at Mister Car Wash.

Their machines broke my grill insert. They will not take care of it. Horrible business model! Plus the cleaning is sub par at best! I will never take my vehicle there again.

How tf is y'all gone go in my ashtray but not vacuum all this damn tobacco in my car that's not wtf I paid y'all to do this only my second time here and yall have $#*!ed up once again then not to mention you did nothing to the inside of my doors it's water marks all on my car but y'all worried about dumping a $#*!in ashtray DO BETTER

They do not give you towels at all down when you come out of the car wash. This is the first car wash I have been to in 55 years that does not give towels to complete the job of washing your vehicle.

When I come in to get washed the brushes on the right side barely touches my truck and at times doesn't even come close. Been told that they would adjust it but never seems like it happens.

OMG WARNING! I'm so upset this Mister Carwash in Moses Lake just said they would not be replacing my taillight. 40 minutes after my visit I saw the entire lens cover over the rear housing of taillight was gone, broke off. The left one had water in it. These things were not like this and I did complete an incident report which came back as sorry we can't help you. They say there machines couldn't have broke the seal on the left and the right side they say because it had water in it that's why it was broke off. Completely ridiculous. Don't go here. I reported before how upon entry the roller brushes hit my car and shook it. They say that couldn't have broke the seal. I'm so furious this was March 16th at 6pm 2024. This place doesn't give you there video to look at they don't report any damage in the carwash left behind on the ground from broken pieces. There's NO PROTOCOL and proof of the things they make up and lie about. They just won't cover damages they cause your car! I will NEVER GO TO MISTER CARWASH AGAIN!

I took my car at Master Car Wash in Minnesota and my total came up to $51 but I left the car wash with a dirty floor mat and that was the main reason I went there in the first place or I could've just gone to a gas station car wash and spend $8, I'm NEVER going back there

Hi. As much as I enjoy getting my car washed here and I do have the unlimited membership, I noticed that the back end of my car is always spotted and still dirty. I've even gone back through later in the day. 30$ a month is expensive for me and this should be addressed. I always get a car wipe and clean it off myself after leaving.

The Spokane, Washington, Mister Car Wash has a policy of doing transactions by credit or debit card only. I'd literally never heard of such a thing. I googled this and discovered that this practice is illegal in a number of states, but, sadly, quite legal in the state of Washington. Be warned about this company.

Recently visited the Mister car Wash on East kearney. The workers there were over the top courteous. Polite and went out of their way to be helpful. They're vacuums were not on because it was cold and I was the only one there. They turned them on for me. And did not even act like it was a big deal. I appreciate that. Love my package that I got because all the employees at each location for this car wash is awesome keep up the good work!

I paid $50 and my car was still dirty. Went back to get it cleaned and they treated me like I was a criminal! Springfield Mo E. Sunshine location

I've been going to mister since it was Bills. Paid $40 on 2/25/23. Was in a time crunch as it took about 40 minutes so I did not look over my car. Terrible job! Bug remains all over my windshield, bird poop on my hood. Dash not wiped down. I called a short time after I left. No one answered. I left a detailed message with my name and contact information. Never received a return call. Extremely disappointed to have paid $40 for such poor work. P******* is my receipt number.

First off they don't have any color foam so its no fun for kids.

Most importantly they dont have towels. You have to buy one from a vending machine that may not work. I spent 5$ and got nothing out of the machine on hillsborough in west Tampa

I just had my car washed at the Minnetonka, MN location. It came out as dirty as when it went in. Unbelievable... $27.00!

We have membership at MISTER CAR WASH and took our vehicle through the wash and it ripped the rear aftermarket ladder off the vehicle and got stuck under the person behind us who continued down road with it stuck under their car destroying the ladder and caused multiple damage to our vehicle as ladder was bolted to vehicle and the CAR WASH refuses to take responsibility and pay damages! They said because it was an aftermarket ladder added to vehicle that they aren't responsible.

Midland MI Mister CW had left my truck worse after the wash than before.
The GM - Paul contacted me and offered a free wash.
Today they gave my truck the premium wash (my truck does not get driven in the winter, seldom in the rain). The truck came out ok, not great. Fender well lips were still dirty, same as the point where the bed and cab meet.
Realize these are difficult areas, but Firehouse carwash always did a nice prewash prep of these areas.
Prices are too high for the quality of wash and there is no one at the end to adjust the truck mirrors.
Over all, Mister CW will probably maintain a clean car in an ok way only if it is washed weekly.
I will say that the G-Manager and staff are working hard and seem to care. Just a sad product after so many quality years of Firehouse.

For the money you could go to a gas station car wash setup and get better service. With less the wait time and less money. My black rims still had dirt on them my hood had streaks of dirt doesn't seems like it was wiped down completely lastly my trunk still had water marks going down the bumper not to mention my dash was still not cleaned properly. They did the bare minimum to get you out. I'm sure someone is going to say why didn't I look at it before I pulled off well i did since they clean your car under a covered area its hard to notice everything until you pull off and the sun hits your car. Last time going here. Suggest you Inspect your car before you pull off because they don't seem to care.

Location 1352: located at 2921 N MESA ST. Bristle damages to hood of truck. Submitted claim. Mister Car Wash denied everything. Be warned. Check vehicle every wash. Now I have to hire attroney to acquire everything.

Didn't clean or vacuum third-row seat. Left inside windshield. Dirtier than it was. I email than no reply

Absolutely horrible customer service. Never able to get employees to answer the phone at corporate or local levels.