• Mint

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Overview

Mint has a rating of 3.3 stars from 104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mint most frequently mention credit cards. Mint ranks 25th among Personal Finance sites.

  • Service
    11
Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
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What reviewers want you to know

Positive highlights

  • I got my credit cards and back account up and running in no time.
  • I linked my bank account and my Paypal account to them and they've been helping me keep track of my money every since.
  • 2018 Customer Choice Winner

Critical highlights

  • Mint was great when I started 3 years ago (pre-Intuit).
How would you rate Mint?
Top Positive Review

“Love Mint”

Tracy M.
8/18/22

Been using mint for years now to help with my budgeting. Before I just had all my tracking in excel spreadsheets and this is so much easier.

Top Critical Review

“Mint mobile is rubbish”

Fernanda Loureiro L.
1/4/24

I just want to let a review here as I can't do it elsewhere, it doesn't work nowhere and the customer service is rubbish, you just gonna waste your time and money and get stuck everywhere you go. Any good reviews from this company are probably paid, easy to pay Asian people to write good reviews for them.

Reviews (104)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit cards (6) 3 years (4) bank account (8)
Thumbnail of user sherim84
1 review
1 helpful vote
October 15th, 2019

Although I love the interface of the application - it does not sync well with Chase. I have found that I need to refresh the account, which works about 1% of the time, or totally reset the account up by deleting and readding it.
The budgeting feature is awesome and I love it but if the accounts are not syncing properly, it skews the data in the budget.
As much as I would like to keep using this for my personal budget, I am going to look for something that can actually sync with ALL my accounts.

Thumbnail of user ericam276
10 reviews
9 helpful votes
October 26th, 2020

I this personal finance app for my personal use, to set reminder for my bill payment, track credit score, etc. Very easy to use application.

Thumbnail of user sandyc14
2 reviews
4 helpful votes
February 18th, 2018

The app is useful and user friendly. Integrates easily with a lot of platforms. However, no phone number to contact Customer Service and staff absolutely incompetent, I mean ABSOLUTELY.

Thumbnail of user ricks672
1 review
0 helpful votes
April 28th, 2019

Mint is good for giving you a general idea of your monthly budget. Much of it's information is contradictory which makes me wonder were it gathers it's information from. But hey it's free!

Thumbnail of user miraget
1 review
3 helpful votes
February 24th, 2017

Mint is useful to get an idea of all your accounts in one place and see your financial standing. The free credit score is a good perk, but is quite common.

So, you end up giving Intuit literally all the information that you don't even share with your closest friends. What do you get in return? Unfortunately little. It's little more than an organization software that a savvy person can do using excel. The "advice" etc. that it offers are actually sales pitches. It tries to categorize transactions for you, but doesn't learn quickly. You may correct the transaction category 5 times, and still it won't learn.

The budget tool is not useful to me at all... Somehow, it captures only a part of my spending and I will end up spending twice what I have budgeted for, and yet Mint keeps showing that I'm under budget.

Login issues are the worst with Mint / TurboTax / Intuit. They have no provision for linking accounts. If you use a different e-mail address in anyone of the associated software, it will prevent you from logging in anywhere else.

All-in-all, I think my life will be better off without Intuit.

Thumbnail of user andrews143
1 review
5 helpful votes
July 29th, 2015

I have multiple bank accounts, student loans, a mortgage, credit cards and investment accounts. Mint was great when I started 3 years ago (pre-Intuit). My main checking account with a mid-market bank in California has been disconnected for over a year. So any budgeting in Mint is out the window. The student loans have not updated for months - Mint says high-traffic volume is permitting them from accessing the data. Now it can't connect to my e-bay account and major credit card. I'm about to throw in the towel. I'm spending more time trying to fix connections than anything else, and without my main bank account connected, there's not much to look at.

39 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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