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Mini Graphics UK has a rating of 1.41 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Mini Graphics UK most frequently mention customer service problems. Mini Graphics UK ranks 548th among Graphic Design sites.
I wanted to leave a 5star review after buying from this company and getting assistance/ superb customer service from Craig. Shocked to see poor reviews on this site my experience has been superb. (Oct 19)
I thought I'd give this company a try but alas the reviews are right. Money taken immediately - product never arrived. They did communicate with me and said the 2-3 day delivery time listed on their website is correct. What they don't tell you is the manufacturing process timescale... this was not clear even after email exchanges. I would have waited for the product if they had been open and honest from the outset. Maybe they need a new manufacturing process to speed up the whole customer experience. At the moment I wouldn't recommend this company.
I should have listened to the other reviews, unfortunately everything was fantastic except the end product. The vinyl just wasn't up to scratch, looks good but doesn't stick at all. Even after following the detailed instructions. Very disappointed:(
Started to peel off after less than 12 hours. When removing it came off far to easily and the adhesive on the vinyl (pictured) was not sticky at all.
Having read the other reviews (after I ordered) I was a bit skeptical. However my order was processed very quickly and arrived less than 48hrs after it was posted.
I have yet to apply the decals but they were packaged very well, and clear and detailed instructions are included in how to install are included.
I would recommend minigraphics.co.uk to anyone looking to personalise their mini.
The website alone is great!
Mainly wanted to back up first two reviews, communication is ZERO, I ordered two weeks ago, had no goods or communication since. I wanted to amend the order, so have sent e-mails and left messages on the telephone number given on their website. Phone is never answered and no response whatsoever to my e-mails.
After two weeks I looked them up online to see if I had been scammed, I dont think they are scammers, but just hopeless at customer services!
Will keep you posted if anything changes, but suggest you DO NOT use them despite the great looking website!
Update: Goods arrived after 14 days as originally ordered and looks okay, but clearly they do not communicate or allow any amendments to order! Legit, but poor service in my view.
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Mini graphics suppliers of mini Roof graphics, mini bonnet stripes, mini viper stripes, mini side stripes, mini A Panel decals, mini boot graphics for the BMW MINI One / Cooper / Cooper S, Clubman and Countryman.
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