• MINDBODY

MINDBODY

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

MINDBODY has a rating of 1.17 stars from 74 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MINDBODY most frequently mention customer service, small business, and credit card problems. MINDBODY ranks 534th among Software Other sites.

  • Service
    24
  • Value
    25
  • Returns
    17
  • Quality
    24
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
15
4
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Rude and horrible customer service saying it is not their problem.
How would you rate MINDBODY?
Top Positive Review

“Rebecca is outstanding!”

shayna m.
7/22/21

I call Mindbody frequently to receive support as I am still learning and getting used to the system. Every single time Rebecca answers and is the one helping me - she gives the most outstanding service. She works fast, knows what she's doing, & is super helpful. I feel like my time isn't waisted and neither is hers. She really is advanced in her position and I am grateful to talk to someone who is skilled in their profession and is genuinely helping others. Thank you Rebecca for your help always, I deeply appreciate you!

Top Critical Review

“New Updates Are Horrible”

Miranda J.
4/12/24

Changes made to the business account are hard to navigate nobody can help you in customer service b/c they dont even understand what you're asking. It's effecting how I run my business as I can't find anything I need to add services or change pricing. Wish they just left the system alone now I'm looking to convert to a new company. HORRIBLE!

Reviews (74)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (23)
Thumbnail of user robertd58
6 reviews
25 helpful votes
April 15th, 2013

Was browsing around for a software for my business. They seem to have an awesome tool. Not using it, but have heard good things from friends.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

See how MINDBODY business management software serves gyms, spas and salons worldwide, and helps people find and book with them.

How do I know I can trust these reviews about MINDBODY?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about MINDBODY?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business