• MilitaryHeritage

MilitaryHeritage

Overview

MilitaryHeritage has a rating of 2.81 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. MilitaryHeritage ranks 44th among History sites.

  • Service
    6
  • Value
    5
  • Shipping
    6
  • Returns
    2
  • Quality
    5

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
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What reviewers want you to know

Positive highlights

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Critical highlights

  • Answering all E-mails with a automated replay system is just bad customer service.
How would you rate MilitaryHeritage?
Top Positive Review

“Exactly what I expected”

Greg P.
10/28/21

Took about 2 weeks from the time I ordered an in stock item. I called and asked about the order procedure and they were very helpful. Item sub-shipped from a MA address but it arrived quickly!

Top Critical Review

“Ceased Trading?”

Rob C.
11/5/20

So, just over TWO months ago I placed an order for an " in stock" item. I had the automated response saying my order had been received. But, yep you guessed it still nothing. I honestly believe that they must have gone to the wall. No company could be this crap and still be trading. Zero stars. Do not bother with them. Rob C. Disappointed and dissatisfied customer.

Reviews (27)

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customer service (3)
Thumbnail of user gregp308
2 reviews
3 helpful votes
October 28th, 2021

Took about 2 weeks from the time I ordered an in stock item. I called and asked about the order procedure and they were very helpful. Item sub-shipped from a MA address but it arrived quickly!

Products used:
Gun

Service
Value
Shipping
Quality
Thumbnail of user stevec821
1 review
2 helpful votes
November 7th, 2019

A couple months ago I called about a musket I had been looking at on the site. I spoke to Robert, who was immensely helpful. I regularly deal with out-of-country companies and have yet to deal with one that offers the personalized service I received from Military Heritage. I received my order in very quick time and am very pleased with the product. Thank you Robert. I strongly recommend Military Heritage.

Thumbnail of user robertt971
1 review
4 helpful votes
December 21st, 2019

I ordered a french fusil de chasse from Robert a year ago.He was very helpful and the musket arrived quickly and well packaged.It took alot of tuning to get shooting correctly. There are a couple of youtube videos describing the whole process. I wouldnt recommend everybody go this route unless very familiar with home gunsmith techniques. Robert supplies a good product at a great price. I love my french fusil and it would have cost twice the price for a pedersoli or three times the price for a custom gun. I ordered over the phone but I would not order without actually speaking with him personally he is very busy and the order may not be processed.

Thumbnail of user billb1758
1 review
0 helpful votes
April 10th, 2022

Ordering was fast and easy. Musket was well made as was bayonet! I would reccomend their products to anyone.

Tip for consumers:
you will be happy!

Products used:
musket and bayonet

Service
Value
Shipping
Quality
Thumbnail of user brynw2
2 reviews
2 helpful votes
November 27th, 2018

Ordered a baker rifle from these guys, 2 days later it had been dispatched and within a week it was in my hands. Which is fast shipping from Canada to the UK especially with customs being involved on both ends.
Quality of the rifle is amazing, I don't know why people are negative about them. It looks accurate, it sparks every time, all the components seem solid and sturdy. Next to my 102 year old Lee Enfield it looks like it belongs. Reviews can't do it justice, it's tge business.

Thumbnail of user jakej16
2 reviews
14 helpful votes
February 6th, 2014

I bought a 1795 Springfield from this website. Wow. I spoke with a really nice and well informed guy on the phone, put in my order, and it was on its way a couple of days later.

UPS annoyed me a bit at my end but not the website's fault. Got it anyway. Got the vent drill and fired perfectly the first pull of the trigger. I'm really happy, considering other sites sell it for 600 bucks more! They are in Canada but I saw no difference than ordering from a US dealer. We're one big happy family IMO:-)

Thumbnail of user philiph38
1 review
10 helpful votes
April 2nd, 2014

The guys working there are great. Really nice and knowledgeable. I had a bunch of history questions before buying a musket and saber. They answered them all. It felt like Christmas when the package showed up. Musket a great sparker and sword was super well-made with great balance. I sharpened it myself and have been cutting watermelons for grins. My only complaint is they used annoying sterofoam peanuts. But they told they going to replace them with different packing stuff.

Thumbnail of user michaels278
2 reviews
11 helpful votes
July 13th, 2015

Ordered my doglock musket in. 69 caliber w/42" barrel on the 4th of JuJuly, which was a Saturday. It arrived on Monday, on the 13th.
This is the first time I've not only ordered a muzzloader that was not made by a professional maker, it's the first time I've ordered anything from this company.
My musket was packaged very well. After opening the box the first part I saw was the unique doglock and how well it was made, and the test of the musket was of the same quality.
I am one of those picky and particular guys when it comes to correct period stuff, especially my flintlocks.
I've always only had only hand made forelocks made by well known makers, but after researching several companies I decided to take a chance with The Discriminating General.
I've always been partial to early English doglock muskets.
I thought is this musket looks as good as it did in the promo. Photo, I'll be way ahead because of the excellent price alone.
To say I was pleased at what I observed and handled would be an understatement.
The fit and finish was as nice about on par with my $2000 dollar custom made Dublin Castle musket made by a well known American builder.
Looking very much forward to drilling the touch hole and seeing how it shoots.
When I do, I'll write another review on how it preformed.
Thank you all for making such fine products available for such amazing prices.
Can't wait to show my fellow reenacting friends.
I'll be doing business with this fine company again.
Michael from Michigan

Service
Value
Shipping
Quality

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From the business

Access Heritage Inc. provides top quality history products to world-class museums, collectors, theatre and film. Free articles on uniforms, weaponry like flintlock muzzleloaders, swords, and other militaria. (Company formerly called the Discriminating...

Company Representative

Thumbnail of user roberth170
Robert H.
Typically does not respond to reviews

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