Miles Kimball has a rating of 1.28 stars from 118 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Miles Kimball most frequently mention customer service, credit card, and post office problems. Miles Kimball ranks 156th among Personalized Gifts sites.
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Miles Kimball has just stolen 7k from my sister! She placed an order and they wiped her bank account out!
I ordered 2 simple Santa Letters for my grandkids on 11/28, In a confirmation email it gives a status, & tracking. Mine says "shipped" over 2wks passed, was told by CS, Santa letters are mailed in batches, and mine hasn't even left the building! WTF? I was told it was "Shipped", never will I do a simple order from them again when there are numerous companies out there that make sure Santa letters are on time! And will give truthful shipping status!
Miles Kimball has just stolen 7k from my sister! She placed an order and they wiped her bank account out!
I have to say I am pretty impressed. I notified Miles Kimball of my charges and they refunded me 5 months of charges and apologized for the misunderstanding. WOW. That's pretty cool. I will probably give them another try. Thank You
I was Charged $14.95 for rewards program. I did not authorize charge. Never noticed charges on Credit Card for months. You would think they would at least sent an email once in awhile with discounts or something for being a VIP member. Terrible business practice, Will never buy from again.
Anne it's because most people don't review unless they've had a bad experience, but my experience was good. I bought a couch cover for half the price the same one was on other sites. Arrived within the stated time window, with no damage at all. I will buy from them again
My order arrived broken. I emailed customer service. The next day I received two replies. One apologizing for the broken dish and explaining what would be done to rectify the situation. The second was verifying that the broken item would be replaced. Great customer service.
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