• Miles Kimball

Miles Kimball

Overview

Miles Kimball has a rating of 1.28 stars from 118 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Miles Kimball most frequently mention customer service, credit card, and post office problems. Miles Kimball ranks 156th among Personalized Gifts sites.

  • Service
    20
  • Value
    18
  • Shipping
    17
  • Returns
    10
  • Quality
    10

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
8
2
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I have tried to check the tracking number given by miles kimball and all I get is an error message.
  • Never have I ever dealt with such horrible customer service.
How would you rate Miles Kimball?
Top Positive Review

“Bad company”

Lisa H.
9/25/22

Miles Kimball has just stolen 7k from my sister! She placed an order and they wiped her bank account out!

Top Critical Review

“False Information”

Nicole N.
12/13/23

I ordered 2 simple Santa Letters for my grandkids on 11/28, In a confirmation email it gives a status, & tracking. Mine says "shipped" over 2wks passed, was told by CS, Santa letters are mailed in batches, and mine hasn't even left the building! WTF? I was told it was "Shipped", never will I do a simple order from them again when there are numerous companies out there that make sure Santa letters are on time! And will give truthful shipping status!

Reviews (118)

Rating

Timeframe

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Reviews that mention popular keywords

miles kimball (34) customer service (39)
Thumbnail of user lisah3376
1 review
0 helpful votes
September 25th, 2022

Miles Kimball has just stolen 7k from my sister! She placed an order and they wiped her bank account out!

Thumbnail of user sadlyr
1 review
5 helpful votes
October 31st, 2020
• Updated review

I have to say I am pretty impressed. I notified Miles Kimball of my charges and they refunded me 5 months of charges and apologized for the misunderstanding. WOW. That's pretty cool. I will probably give them another try. Thank You

VIP Ripoff
August 31st, 2020
• Previous review

I was Charged $14.95 for rewards program. I did not authorize charge. Never noticed charges on Credit Card for months. You would think they would at least sent an email once in awhile with discounts or something for being a VIP member. Terrible business practice, Will never buy from again.

Thumbnail of user patrices17
1 review
0 helpful votes
July 8th, 2017

Anne it's because most people don't review unless they've had a bad experience, but my experience was good. I bought a couch cover for half the price the same one was on other sites. Arrived within the stated time window, with no damage at all. I will buy from them again

Thumbnail of user brendacheryll
3 reviews
9 helpful votes
November 12th, 2018

My order arrived broken. I emailed customer service. The next day I received two replies. One apologizing for the broken dish and explaining what would be done to rectify the situation. The second was verifying that the broken item would be replaced. Great customer service.

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From the business

Unique Gifts and Unexpected Finds at an Affordable Price. Shop thousands of products in Kitchen, Home Decor, Outdoor and Personalized Gifts.

Company Representative

Thumbnail of user chrism832
Chris M.
Typically does not respond to reviews

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